Questions & Answers

Q: QuestionWhat is the cord length of this headset?

• A:Answer This headset has a cord length of 4 feet.

Q: QuestionWhat type of connection does this headset use?

• A:Answer This is a wired headset.

Q: QuestionDoes this headset have a built-in microphone?

• A:Answer Yes, the headset has a built-in microphone.

Q: QuestionIs this headset foldable?

• A:Answer Yes, this headset has a foldable design.

Q: QuestionIS THERE A MUTE BUTTON ON THE CORD?

Asked 14 years ago by Anonymous.

• A:Answer Yes. There is a Mute button for this headset.

  Answered 14 years ago by Panasonic Team

  
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Q: QuestionThe headset is shown for use on the left ear can it be adjusted to use on the right ear? My Panasonic KX-TG6431 handsets have a jack for a headset will this headset work on these handsets? Thanks, Les

Asked 5 years ago by LesatTamarisk.

• A:Answer Thank you for your question. There is a headset jack on the handset.

  Answered 5 years ago by Panasonic Team

  
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Q: QuestionWill this work with my iPhone?Can I plug this in to my iPhone?

Asked 13 years ago by Murphy.

• A:Answer No, you will need an adapter as the plug for this headset is smaller than the iPhone plug.

  Answered 11 years ago by Stephen

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Q: QuestionIs my phone compatible with your headset ?Our office has a Nortell T7208 phone system and we are interested in buying four KX-TCA430 headsets. Our phones have a regular click on receptacle to install headsets. Does your headsets have this type of connector or not ?

Asked 13 years ago by Dr. Prado.

• A:Answer Hi Dr. Prado, the connector for this headset is 2.5mm, it is connected/plugged in to a headset jack.

  Answered 13 years ago by Panasonic Team

  
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Q: QuestionI need to plug the heasdset into a phone console,do I need and adapter or ampliphier?

Asked 14 years ago by Anonymous.

• A:Answer As long as the headset jack inlet has a 2.5 mm plug-in, you will not need an adaptor.

  Answered 14 years ago by Panasonic Team

  
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Q: QuestionDoes this plug into a phone jack?

Asked 7 months ago by Anonymous.

• A:Answer Hi there! The KX-TCA430 headset can be plugged into any 2.5mm headset jack. Hope this helps! - S

  Answered 7 months ago by Panasonic Team

  
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Q: QuestionIs this headset compatible with Polycom office phones?

Asked 10 months ago by JustAsking.

• A:Answer Don't know. If the male end of the headset is the same size as the connection on your Polycon phone, I'd assume it would work.

  Answered 9 months ago by DianeBVerified Purchase

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Q: QuestionIs the KX-TCA430 headset compatible with KX-TGA652 cordless handset? Both have 2.5mm plug/Jack but when I plug in the headset it makes a clicking sound and when anyone calls they say the phone echos everything they say on their end.

Asked 1 year ago by Frank215.

• A:Answer Hello Frank! The KX-TCA430 headset is compatible with your handset. If you are experiencing echo during calls, please make sure there is not inference from other electronic devices that may be close to the phone. Please ensure that the headset jack on the handset is clean and the headphones are plugged in properly. If the issue still persists, please press Menu on the handset, then the # key and enter 122. Make sure to select A and press Save. Hope this helps! - S

  Answered 1 year ago by Panasonic Team

  
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Q: QuestionIs there a compatible extension cord, because the cord length is too short

Asked 1 year ago by 818flanders.

• A:Answer Hello! Thank you for your question. The KX-TCA430 uses a comfortable, lightweight design and offers a 4-foot cord, so you'll enjoy nearly unfettered movement while wearing it. Additionally, it provides in-cord volume control. This product does not have compatible extension cords. -C

  Answered 1 year ago by Panasonic Team

  
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Q: QuestionIs the KX-TCA430 compatible with the KX-DT521 phone?

Asked 4 years ago by EN.

• A:Answer Hi! This headset is designed for cordless phones and corded phones equipped with a 3/32 in. (2.5mm) diameter jack. Also, this headset is designed for 900 MHz, 2.4 GHz, 5.8 GHz analog and digital systems and DECT 6.0. We would advise contacting a Dealer or Installer as the unit is supported by them. If you can not get in contact with one, please email our Business Telephone System Department: [email protected] . If the Department can not assist and a Dealer is needed, they will find one for you. Also, the number for the department is this one: 800-225-5329. Hope this helps! -C

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionI have the correct jack, but when I plug it into the phone nothing happens. Is there a way to answer when the phone rings? I have a Panasonic KX-NT630

Asked 4 years ago by hannah.

• A:Answer Hello! We would advise contacting a Dealer or Installer as the unit is supported by them. If you can not get in contact with one, please email our Business Telephone System Department: [email protected] . If the Department can not assist and a Dealer is needed, they will find one for you. Also, the number for the department is this one: 800-225-5329. Hope this helps! -C

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionPurchased this headset to use with A T and T TL88102 which uses a 2.5 mm plug. WIll not stay plugged in securely; has buzzing sound and poor audio. This is supposed to be compatible. Not working. Please advise.

Asked 5 years ago by Carol.

• A:Answer Hi! We advise you to get in touch with our Support Team via Live Chat on the Panasonic website -> Contact Us option, Mon–Fri, 9 am–5 pm EST, as we would need more information to further review this. -C

  Answered 2 years ago by Panasonic Team

  
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Q: QuestionWill this phone work with Avaya 5410 phone? Would the Spracht HS2012 be better for this type of phone?

Asked 5 years ago by Anonymous.

• A:Answer The headset has a 2,5 mm Aux Jack compatible with Panasonic Phone Systems. If your brand has the same size Aux port then yes, or you can use it with an adapter.

  Answered 5 years ago by Panasonic Team

  
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Q: QuestionWhy doesn't this work with my panasonic 6.0plus answering phone? The phone asks for a pin.

Asked 5 years ago by Shrink.

• A:Answer The headset shouldn't ask for a pin. Please contact our Live Chat support and please mention the issue you're having and the exact model number of your Phone System. We can be reached at: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST

  Answered 5 years ago by Panasonic Team

  
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Q: QuestionWill a Bluetooth earpiece work with my Panasonic KX-TG7875S cordless phone set. If so can you tell me how it would work? Do I carry the handset in my pocket and put the Bluetooth in my ear? How far is the range? I

Asked 5 years ago by tabby261.

• A:Answer Please see below the specifications in regards to Bluetooth: Frequency range: 1.92 GHz to 1.93 GHz (DECT) 2.402 GHz to 2.48 GHz (Bluetooth) If the earpiece operates with the same frequency they're compatible. We cannot tell you exactly the range as it might depend on the construction of the walls and,other objects that might block the signal.

  Answered 5 years ago by Panasonic Team

  
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