Questions & Answers

Q: QuestionWhat type of connectivity does this oven offer?

• A:Answer This double oven is Wi-Fi enabled and allows for remote preheating and monitoring via the Home Connect app.

Q: QuestionHow many heating modes does the upper oven have?

• A:Answer The upper oven features 11 heating modes.

Q: QuestionDoes this Thermador oven have a self-cleaning feature?

• A:Answer Yes, this oven has a self-clean mode that cleans the interior walls and rack supports in as little as 2 hours.

Q: QuestionHow long is the warranty on this Thermador double oven?

• A:Answer This Thermador oven comes with a 2-year warranty for both parts and labor.

Q: QuestionWhat is the total wattage of this oven?

• A:Answer The total wattage of this double oven is 8500 watts.

Q: QuestionI'm wondering why this Thermador double oven color is listed as silver instead of stainless stain like the others. Is the color slightly different from most other stainless steel appliances? Concerned about it matching my other Thermador appliances.

Asked 3 years ago by Thermador.

• A:Answer Yes, your concerns are warranted; it is more than slightly different. I posted real photos and included them here as well. I applaud Best Buy for using "Silver" as the description. On the Thermador website and many other dealers, it says Stainless Steel. Either way, nowhere does it actually disclose that the doors are made of gray glass and have no stainless on them besides the handle.

  Answered 3 years ago by Schellam

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Q: QuestionCan I buy 27”

Asked 4 months ago by CraigW.

• A:Answer Hello CraigW, thank you for your question. All of the double wall ovens we currently manufacture are 30".

  Answered 4 months ago by Thermador Team

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Q: QuestionDoes this model feature a rotisserie?

Asked 6 months ago by MXseriesuser.

• A:Answer Hello MXseriesuser, thank you for your question and interest in model # ME302YP. No, this model does not come equipped with a rotisserie. Please accept our sincere apologies in advance for any inconvenience this may cause.

  Answered 5 months ago by Thermador Team

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Q: QuestionHow do I use BOTH ovens at the same time?????????

Asked 1 year ago by Bava.

• A:Answer Hello Bava, thank you for your question. Please refer to the ‘Setting the heat mode and temperature’ section on page 17 of your Use & Care manual for instructions to operate both ovens. You can also activate remote start using the Home Connect® app. If assistance is needed, please feel free to contact our customer care team at 1-800-735-4328 for real-time support. Thank you for choosing Thermador.

  Answered 1 year ago by Thermador Team

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Q: QuestionDoes this model comes with a meat probe?

Asked 3 years ago by Ari.

• A:Answer Hi Ari, thank you for your question and interest in Model:ME302YP. This does not include a meat probe.

  Answered 3 years ago by Thermador Team

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