Questions & Answers

Q: QuestionCan I control this oven remotely?

• A:Answer Yes, this oven is Wi-Fi enabled and can be controlled remotely using the Home Connect app.

Q: QuestionAre Thermador ovens spacious?

• A:Answer With one of the largest capacities in their class, Thermador Ovens handle both everyday cooking and large celebrations with ease.

Q: QuestionWhat is the benefit of True Convection in this Thermador oven?

• A:Answer True Convection adds a third element for greater efficiency, allowing you to cook multiple levels of sheet pans evenly.

Q: QuestionDoes this Thermador oven have a self-cleaning feature?

• A:Answer Yes, this oven features a 2-Hour Self-Clean to keep the interior walls and rack supports clean.

Q: QuestionDoes this Thermador oven have a Sabbath mode?

• A:Answer Yes, this appliance is Star-K certified and offers a Sabbath mode.

Q: QuestionWhat is the wattage of the broil element in this Thermador oven?

• A:Answer The broil element in this oven has a power of 3800 watts.

Q: QuestionWhat type of racks does this double oven come with?

• A:Answer This oven includes both telescopic and standard racks for versatile cooking options.

Q: QuestionHow many cooking modes does this Thermador oven offer?

• A:Answer This oven offers 13 different heating modes to choose from.

Q: QuestionWhat is the total oven capacity of this Thermador double oven?

• A:Answer Both the upper and lower ovens have a capacity of 4.5 cubic feet.

Q: QuestionThe volume on the timer is so low you need to be right beside the oven to hear. You certainly couldn’t be in the next room listening to music. We believe it is at max volume. Is it defective or does thermador think we don’t want to be disturbed?

Asked 4 years ago by OldOne.

• A:Answer Mine is too low also… that’s why I’m researching how to turn it up!

  Answered 3 years ago by Ovengirl

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Q: QuestionIs it possible to purchase the rotisserie kit separate and will it work with this model?

Asked 3 years ago by Alex.

• A:Answer Hi Alex, thank you for your question and interest in Model:PO302W. The Rotisserie is not compatible with this Oven.

  Answered 3 years ago by Thermador Team

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Q: QuestionHi, What are the useable width and depth of each oven rack? In other words, what is the largest cookie sheet that can fit on each rack?

Asked 5 years ago by Anonymous.

• A:Answer 23 1/2 inches wide by 15 1/2 deep

  Answered 5 years ago by Jaksh48Verified Purchase

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Q: QuestionDoes this model have a temperature probe?

Asked 5 months ago by Anonymous.

• A:Answer Hello, thank you for question and interest in model # PO302W. Yes, this appliance is indeed equipped with a meat probe, as noted in the product specifications sheet.

  Answered 5 months ago by Thermador Team

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Q: QuestionIs there a paper copy of the manual for Tnermador double wall oven available?

Asked 8 months ago by Kanta.

• A:Answer Hello Kanta, thank you for your question. As part of our Green Energy Initiative, we have made all Use & Care Manuals only available online.

  Answered 8 months ago by Thermador Team

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Q: QuestionHow do I get an owners Manual for the Thermador Double Electric Convection Wall Oven?

Asked 10 months ago by JAM.

• A:Answer Hello JAM, thank you for your question. You can find digital copies of our Care & Use Guides under the manuals tab of the appliance's product page directly of the Thermador homepage. Our Customer Care Team is available at 1-800-735-4328 if assistance is needed. Please know we're here to help. Thank you.

  Answered 10 months ago by Thermador Team

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Q: QuestionThe Touch Keys & Touch Display light up when you make a selection with the Mode Selector knob or the Temp Control. How long does it take before they go back to dim when the oven is Off? My Keys and Pad stay lit for many hours, sometimes over 2 days, HELP

Asked 1 year ago by Vince.

• A:Answer Hello Vince, thank you for reaching out. For the best support, please contact our customer care team at 1-800-735-4328 or email us at [email protected]. We're here to help and look forward to assisting you. Thank you for choosing Thermador.

  Answered 1 year ago by Thermador Team

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Q: QuestionDoes this oven preheat quickly? Thank you.

Asked 3 years ago by Ptulip05.

• A:Answer Hi Ptulip05, thank you for your question and interest in Model:PO302W. Yes, this Wall Oven does have a fast preheat (around 7 minutes).

  Answered 3 years ago by Thermador Team

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Q: QuestionHow do you turn the oven on

Asked 5 years ago by Geri.