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THINKWARE - H50 HD Dash Camera - Black-Angle_Standard
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    • Best answerHi there, The H50 dash cam would be a good choice if you are planning to only record the interior. However, you may want to consider other dash cam models (X150, X500, F750) that have a rear-view camera option if you would like record the front and rear. Depending on how often you drive, you may also want to upgrade the memory card to store more footage before the dash cam overwrites. Please note that the memory card capacity for the H50/X150 is 32GB whereas the X500/F750 is at 64 GB. We hope this helps. Please let us know if you have additional questions. You can contact us directly by phone (1-844-865-9273) or email (support@thinkware.com). Thinkware Customer Support

      By Thinkware Product Expert 

    • Best answerNo it does not. I have been using it as a front camera for more than 6 months, did not face any battery drain problem.

      By Shail 

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member
  • Q: How many hours of recording time does your 8GB microSD card record?  (2 Answers)

    By Anonymous 

    • Best answerHi there, A 8GB microSD card will store approximately 73 minutes of footage when used with the H50 dash cam. Please let us know if you have other questions. Thinkware Customer Support

      By Thinkware Product Expert 

    • Best answerHi there, Parking surveillance mode is a built-in feature and can only be enabled when you hardwire your H50 to your car battery with the Thinkware Hardwiring Cable accessory. In parking surveillance mode, the dash cam is always recording but will only save footage once motion/impact is detected to save power consumption and space on the memory card. Do not worry about battery drainage, because Thinkware dash cams have built-in features that will monitor the voltage levels of your car battery and will shut itself off if it detects that the voltage levels are below the customizable voltage setting. The Thinkware hardwiring cable (TWA-SH) is available at Best Buy. Hopefully this answered your questions about parking mode! Feel free to call (1-844-865-9273) or email (support@thinkware.com) us if you have other questions. Thinkware Customer Support

      By Thinkware Product Expert 

  • Q: how much recording time will I get on this dashcam there must be a window of the minimum and maximum time  (3 Answers)

    By eddie 

    • Best answerHi Eddie, Your dash cam automatically overwrites the microSD card when full, so the dash cam will record as long as it is powered. The amount of footage that can be stored before overwriting will directly depend on the size of the microSD card and the video quality. Here are the approximate amount of the minutes the H50 dash cam can store before overwriting by microSD card: 8GB = 73 minutes, 16GB= 146 minutes, 32GB = 292 minutes. Please note the maximum size of card supported by the H50 is 32GB. Please let us know if you have other questions! Feel free to call (1-844-865-9273) or email (support@thinkware.com) us if you have other questions. Thinkware Customer Support

      By Thinkware Product Expert 

  • Q: How do you know when the battery is low on charge?  (1 Answer)

    By Anonymous 

    • Best answerThe camera is always connected to your car so that's where it gets its power from, you don't need to charge it. It turns on with your car and turns off when your car is off, if your car maintains the charge even when it's off then it will continue recording until you unplug it.

      By RA100 

  • Q: What battery is needed? In the specs it says battery not included.  (4 Answers)

    By Pam 

    • Best answerNo battery, it is powered by the 12 volt cigarette lighter. that is probably just text they put in.

      By HBSurferMan85 

    • Best answerHi Shay, Apologies for the misunderstanding and thank you for the clarification. Technically speaking, you may install two H50 dash cams for front and rear recording, however, both camera needs to be connected to a power source to operate. In your case, if you want to hardwire both cameras, you have to ensure that your vehicle battery can handle two units. As the customer support department, we are not authorized to provide such information, so we strongly recommend consulting with a technician as they can provide you with the best advice for your vehicle. Also, if you want to hardwire the H50 on the rear windshield, you need to ensure the length of our hardwiring cable can be installed to stretch from the vehicle's fuse box to the rear of your vehicle. Please feel free to contact our customer support department by email (support@thinkware.com) or phone (1-844-865-9273) if you have any other questions. Kind regards, Thinkware Customer Support

      By Thinkware Product Expert 

    • Best answerHi Joe, With Format Free Technology, H50 footage are recorded in a special proprietary format. Users can save H50 footage on their computer in an .avi format using the H50 Viewer. However, once a copy of the file is saved on your computer, you can convert the format from .avi to any format you want including DVD. Please note that the H50 compatible with Windows computers only and conversion of the video to anything other than .avi will require additional software. Thinkware Customer Support

      By Thinkware Product Expert 

    • Best answerYes, if you call the company they offered me a new piece to send for free, but I needed it that night and went to Walmart and bought there 3m tape that is the same that is sent with the devise. I had to make it into 2 small strips to have full coverage, but it works the same.

      By HBSurferMan85 

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