Questions & Answers

Q: QuestionWhat type of storage does this camera use?

• A:Answer This camera supports local microSD storage or cloud storage through Tapo Care.

Q: QuestionWhat is the resolution of the video recorded by this camera?

• A:Answer The video camera resolution is 2K (1440p).

Q: QuestionDoes this camera have an alarm?

• A:Answer Yes, this camera has a light and sound alarm that triggers when motion is detected.

Q: QuestionCan I use this camera in different weather conditions?

• A:Answer Yes, this camera has an IP66 weatherproof rating, making it reliable in various conditions.

Q: QuestionWhat type of storage does this camera use?

• A:Answer This camera supports local microSD storage up to 512 GB or Cloud Storage through Tapo Care.

Q: QuestionDoes this camera record audio?

• A:Answer Yes, this camera records audio.

Q: QuestionAre there any monthly fees associated with this camera?

• A:Answer No, TP-Link Tapo products are a one-time purchase with no monthly fees.

Q: QuestionWhat is the maximum wireless range of this camera?

• A:Answer The maximum wireless range of this camera is 524 feet.

Q: QuestionDoes this security camera have an alarm?

• A:Answer Yes, this security camera has a light and sound alarm that triggers when motion is detected.

Q: QuestionWhat is the maximum wireless range of this camera?

• A:Answer The maximum wireless range of this camera is 524 feet.

Q: QuestionIs the video recording feature available in this camera?

• A:Answer Yes, video recording is a capability of this camera.

Q: QuestionDoes this camera have night vision capability?

• A:Answer Yes, this camera has night vision.

Q: QuestionCan I use this camera for both indoor and outdoor purposes?

• A:Answer Yes, these cameras can be used both indoors and outdoors.

Q: QuestionIs the video capture motion detection only or streaming with playback (SD card auto overwrite)?

Asked 2 years ago by ZeroDay.

• A:Answer Hi! This battery operated camera will detect motion/activity based on the parameters set by the user in the Tapo app. When motion is detected, based on those parameters, the cameras can save recorded videos to a microSD card (up to 512 GB), or by using Tapo Care cloud services via a Tapo Care subscription. If using the microSD card option, once the card reaches its storage capacity, the newest activity clips will overwrite the oldest activity clips.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionCan you record 24/7

Asked 2 years ago by Dnbsts.

• A:Answer No; these cameras record clips based on detected activity, which you can set the threshold, and zones for, within the Tapo app.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionSince most homes do not have metal on their exterior, does the camera come with a metal mounting bracket that you can attach to the house in order to utilize the magnetic base?

Asked 2 years ago by homeowner.

• A:Answer Yes.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionCan I review old videos stored on the SD Card from my phone while on travel at a location other than where the cameras are located?

Asked 2 years ago by Frosty.

• A:Answer Yes you can review old videos from anywhere you have internet access on your phone. Remember that if your setting is to loop recordings over older videos then you might loose what you were looking to review. Downloading the videos you want to store for longer periods helps.

  Answered 2 years ago by ilanvb

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Q: QuestionWill these cameras continue to record to local storage if my internet connection drops, or do they require a continuous connection to operate? Thanks!

Asked 2 years ago by Matt.

• A:Answer Yes, they will continue to record locally to the MicroSD card, even if connectivity to the Internet is lost.

  Answered 2 years ago by TPLinkSupport

  
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Q: QuestionHow do you recharge the batteries, and how long does it take for a full charge? Lastly will the batteries ever need to be replaced?

Asked 2 years ago by Anonymous.

• A:Answer It will take about five and a half hours with the original charger (5V 2A USB Charger) included in the product package. The batteries in the TC85 are non-removable, and are designed to provide reliable use over time. However, should any concerns arise, our 2-year manufacturer's warranty provides peace of mind.

  Answered 2 years ago by TPLinkSupport

  
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