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Questions & Answers

Page Showing 1-6 of 6 questions
  • QuestionHow do I install the ecobee Trim Plate?

    • Answer The trim plate comes with an easy-to-follow mobile installation guide. You can scan the QR code on the box to access it.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the trim plate come in any other colors besides white?

    • Answer According to the specifications, the ecobee Trim Plate is only available in white.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the ecobee Trim Plate work with any thermostat?

    • Answer This trim plate is specifically designed for the ecobee Smart Thermostat Essential.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhy would I need the Trim Kit if my thermostat attaches to a junction box?

    • Answer The Trim Kit is required for installations over an electrical or junction box to properly mount your smart thermostat.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the purpose of this ecobee Trim Kit?

    • Answer The ecobee Trim Kit is designed to cover imperfections on your wall left by an old thermostat, such as scuffs, marks, gaps, and small holes.
    This question and answer was generated by AI based on customer and product data.
  • QuestionCan this be mounted both vertically and horizontally?

    Asked by Hexa.

    • Answer Yes it can be mounted vertically and horizontally! If you need any additional support, our team can help out. Feel free to reach out at 1 (877) 932-6233. Our team is also online Monday to Friday from 8 am to 11 pm EST, Saturday and Sunday from 9am to 9pm EST https://support.ecobee.com/s/contactsupport

      Answered by ecobee