Questions & Answers

40 Questions & 151 Answers
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  • Question
    Does the camera automatically start recording when you start the car engine?   (10 Answers)

    By dhgasman August 22, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Yes, if you have it plugged it. My lighters are on 24/7, so I have to plug it in.unplug it every time. If your cigarette lighter has no power to it when the key is off, then it will turn off automatically.

      By Meandnobody September 16, 2016.

    • Question
      How long does the 8 GB, 16 GB, or 32 GB SD card allow the video to capture before looping?   (5 Answers)

      By wkags October 1, 2016.

      Answers
      • Best 
        Answer

        I had the 8 GB and I think it only allowed for about 2 hours. I changed to a 32 GB and expect much more out of it. I suggest the 32 GB if you take long trips. The 8 GB is fine for in town such as going to work. And don't forget, if anything happens you can just push one button and that will be saved.

        By resayers October 14, 2016.

      • Question
        DOES IT RECORD SOUND?   (6 Answers)

        By Jw November 30, 2016.

        Answers
        • Best 
          Answer

          Yes and you have the option to turn audio recording on or off.

          By Yharnamite December 6, 2016.

        • Question
          can this dash camera be used in home   (3 Answers)

          By Anonymous May 21, 2017.

          Answers
          • Best 
            Answer

            why use this camera for home security? There are plenty of cameras made for the home that would work better than this dash camera.

            By pickles May 22, 2017.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          Does it come with a suction cup or some type of installation device or do you need to buy that separately?   (5 Answers)

          By Sally November 22, 2016.

          Answers
          • Best 
            Answer

            Hi, It comes with a suction cup that works just fine. I mounted mine high on the windshield in front of the visor.

            By REV1 November 26, 2016.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          How long is the power cable?   (5 Answers)

          By Joe November 16, 2016.

          Answers
          • Best 
            Answer

            Didn't measure it, but it's plenty long enough to route along the edge of the windshield, under the dashboard, and to the cigarette lighter.

            By Joel December 23, 2016.

            • Verified Purchaser
            • My Best Buy® Member
        • Question
          What is the maximum memory card size?   (5 Answers)

          By Tonka November 12, 2016.

          Answers
          • Best 
            Answer

            Maximum memory card size is 32GB

            By Signifi Mobile November 14, 2016.

            • Brand Representative
        • Question
          does it work well at night?   (5 Answers)

          By gary January 10, 2017.

          Answers
          • Best 
            Answer

            MODEL DCCAM: It's fair. Not the greatest in a dim light area unless you have your fog lights on. Good in the well-lit area.

            By Alvin February 2, 2017.

          • Question
            I set the file for 10 minutes and the manual states it will not loop however mine does and wipes out previously recorded video. Does anyone else have the same issue?   (5 Answers)

            By Anonymous January 5, 2017.

            Answers
            • Best 
              Answer

              I have found that it wipes out the previous day's video even when the card is not full.. It's possible that this is a setting somewhere, but if you press the M / Padlock button it saves it and doesn't ever delete it... Pretty much, if you want to keep it, press M or load it onto the laptop the same day.

              By jimbobbeng January 12, 2017.

            • Question
              Can the camera record with the screen off?   (5 Answers)

              By Beto November 28, 2016.

              Answers
              • Best 
                Answer

                no

                By janetsf January 25, 2017.

                • Verified Purchaser
                • My Best Buy® Member

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