Questions & Answers

Q: QuestionWhat is the storage capacity of this hard drive?

• A:Answer This hard drive has a storage capacity of 12TB, which is enough space for up to 300 games.

Q: QuestionHow can I connect this hard drive to my computer?

• A:Answer The hard drive uses a USB 3.2 Gen 1 interface to connect to devices. It is also backward compatible with USB 2.0 for simple connection to your computer.

Q: QuestionWill this work with xbox series x?is it fast enough?

Asked 5 years ago by Ronnie.

• A:Answer This will not play what Microsoft calls "Optimized for Series X" games (aka Series X version of games), it can only cold store them until you want to move them to your Series X internal drive or expansion card so that you don't have to redownload the game. Using this drive with Series X will allow you to play any game that the Xbox One X can play, which includes backwards compatible Original Xbox games, 360 games, Xbox One games, and Xbox One games that have One X enhancements. Your Series X will still enhance these games where it can even if playing off an external hard drive. Meaning wherever possible, you will get enhanced FPS, higher dynamic resolution, Auto HDR, faster loading times (yes will be even slightly faster than Xbox One with an HDD because of the Series X CPU). I have tested the One X version of Sekiro one Series X and got a solid 60fps off a 5400rpm drive. Meanwhile, the same scenario on One X makes it drop to the 40's in FPS.

  Answered 4 years ago by theCrash

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWill this work on the Xbox s series?

Asked 4 years ago by Manda.

• A:Answer Absolutely! I have one for my series X. Will work with bothX|S. Caveat is that you’ll have to shift games back and forth between the console drive or the SSD drive in order to play the games.

  Answered 4 years ago by ManuelGVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill it work with a ps4 or ps5 .

Asked 4 years ago by Ken.

• A:Answer No 8tb is the max right now

  Answered 4 years ago by frankVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this product compatible with Windows PCs USB ports and with Windows 10 (all versions)?

Asked 5 years ago by Roger.

• A:Answer Yes. I use several formatted to the NTFS PC framework. This formatting is an option right out of the box.

  Answered 4 years ago by OldFrankenweenie

  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionCan I use this as a back up hard drive for my iMac computer?

Asked 2 months ago by Nothappyatall.

• A:Answer Hi, Please be informed that you can use it with an iMac as a backup hard drive. You may just need to reformat it to a macOS-compatible file system (like HFS+ or APFS for Time Machine, or exFAT if you want cross-compatibility with windows.) Please refer to the mentioned link: https://support-en.wd.com/app/answers/detailweb/a_id/8200/ Please note that reformatting is a data destructive process, please backup data from the drive before reformatting it. For Time Machine backup and restore from MacOS to WD External Drive please refer to the link: https://support-in.wd.com/app/answers/detailweb/a_id/18952/ If you are facing any issue, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible.

  Answered 2 months ago by Western Digital Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill I be able to download X|S games and play them from this hard drive?

Asked 4 months ago by Anonymous.

• A:Answer Hi, Please be informed that you can download and store X|S games here, but you'll need to move them to play. If you have any further questions or need technical assistance , kindly open a support ticket at https://support-en.wd.com/app/askweb

  Answered 4 months ago by Western Digital Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo the usb ports on the back allow for some data connection back to the PC or are they only power, I would like to connect stuff like adapters for wireless mouse and keyboard?

Asked 2 years ago by Alex.

Q: Questioni just got this but the power cord do i need to buy something to plug it in

Asked 3 years ago by slickmusant2165.

• A:Answer Hello slickmusant2165, Please be informed that USB cable and power cord comes in the box along with the drive. To know more about the drive. Please refer to the mentioned link: https://bit.ly/3w3SU4a Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you use this drive on a mac computer?

Asked 1 year ago by Mac.

• A:Answer It seems to be backwards compatible with USB- 2.0 connections as well so it should work.

  Answered 1 year ago by Bria4274

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long does it take to transfer games from this to the internal SSD on the Xbox Series S? Assuming the game is around 60GB.

Asked 3 years ago by TomH.

• A:Answer Hello TomH, Please be informed that the drive delivers speeds up to 250MB/s rated at 7200RPM, you can play your games in the fast lane with WD_BLACK D10 Game Drive. Meticulously designed with the gamer in mind, it features active cooling technology built in to help maintain thermal conditions and reduce failure risk for an optimized gaming experience. To know more about the drive refer the link- http://products.wdc.com/library/AAG/ENG/4078-705159.pdf Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

  Helpful (0)Unhelpful (3)ReportAnswer this question

Q: QuestionIs this compatible with macOS? Does it need to be formatted?

Asked 2 years ago by CJ.

• A:Answer Hello CJ, Please be informed that the drive delivers speeds up to 250MB/s rated at 7200RPM, you can play your games in the fast lane with WD_BLACK D10 Game Drive. System Compatibility Xbox Series X|S Xbox One. However, we recommend reaching out to your device's customer support for a comprehensive list of compatible devices tailored to your specific computer. To know more about the drive, refer link- https://www.westerndigital.com/en-in/products/external-drives/wd-black-d10-game-drive-for-xbox-usb-3-2-hdd#WDBA5E0120HBK-SESN -Need Help? Please see our "'Contact Us" page for information.

  Answered 2 years ago by Western Digital Team

  Helpful (0)Unhelpful (4)ReportAnswer this question

Q: Questionis this compatible with a pc running windows 10?

Asked 5 years ago by philofern.

• A:Answer Yes

  Answered 4 years ago by OldFrankenweenie

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes anyone knows what is the actual HDD model is inside? 8TB Black has Enterprise HDD inside, which is very good.

Asked 3 years ago by kisianik.

• A:Answer Hello Kisianik, Please be informed that the drive delivers speeds up to 250MB/s rated at 7200RPM, you can play your games in the fast lane with WD_BLACK D10 Game Drive. Meticulously designed with the gamer in mind, it features active cooling technology built in to help maintain thermal conditions and reduce failure risk for an optimized gaming experience. To know more about the drive refer the link- http://products.wdc.com/library/AAG/ENG/4078-705159.pdf Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

  Helpful (0)Unhelpful (6)ReportAnswer this question

Q: QuestionWould this work. With a playstation 4?

Asked 5 years ago by HouseR.

• A:Answer No. Too Large.

  Answered 4 years ago by OldFrankenweenie

  Helpful (0)Unhelpful (1)ReportAnswer this questionShow more answers (1)