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Page Showing 21-40 of 493 questions
  • QuestionIs this product compatible with a MacBook Pro?

    Asked by Anonymous.

    • Answer Yes, it is compatible with a MacBook Pro.

      Answered by CommunityAnswer

  • QuestionIs this portable hard drive compatible for backing up files and documents on Windows 7?

    Asked by SurfingFL.

    • Answer Yes it works with windows 7-10 and mac

      Answered by Albaarita

  • QuestionIs this compatible with windows 10 and what is its quality?

    Asked by Parker.

    • Answer Yes, it is compatible. I am using this device with my Windows 10 Pro OS on my laptop -- works flawlessly!

      Answered by Manny818210

  • QuestionThinking of picking one up. Does this work for my MAC Pro or do I have to format to store.

    Asked by Rickytap.

    • Answer There is a software app on the drive to get it to talk with your Mac. I am using it for time machine backups on my iMac. The one thing I have noticed is that periodically the computer will not automatically back up to the drive. The drive is there but somehow time machine backup doesn't see it. I click on the drive and the app that allows the drive and computer to communicate and then it works again.

      Answered by Dizman

  • QuestionCan i save photos and videos from my android phone?

    Asked by Dave.

    • Answer As long as the drive is connected to a computer and you connect your phone or SD card if pictures are saved there, then there will be no problem whatsoever. I bought it to take all of the pictures off off my Galaxy S10 , and my daughters pictures off of my computer I had to reset. So all in all it is a great to buy I love using it mainly for my downloaded movies. Also it's pretty convenient to hold 5 Trig's in the palm of your hand.

      Answered by ClemsonMatt38

  • Questiondoes this work with a windows 10 hp laptop ?? can you advise all the types of laptop that is compatible with... thanks

    Asked by mimi2020.

    • Answer Hi mimi2020, Yes, this drive is compatible with Windows 8, 8.1 and windows 10 also it is compatible with macOS. Please refer to the link mentioned below to know more about this drives compatibility and features. https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/external-storage/wd_easy_store/easystore-portable/product-overview-easystore-portable.pdf Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • Questiondoes this require anything special like software or drivers? I want to use forever to store pictures and video. I have an older external hard drive that I can't even acces anything on it now because its outdated or not compatible with my new laptop.

    Asked by Renee.

    • Answer Nothing special is needed. I use one of these drives as my picture and video vault. When I want to move some files from my main computer for storage, I just plug the drive into an empty port and copy the file to the hard drive for storage. Works like a charm.

      Answered by John

  • Questionis it possible to give password?

    Asked by nimpatel.

    • Answer Yes to the volume, but the version of Windows you are using matters. If you are using Windows 10 Pro or Enterprise, you can use Bitlocker: Step 1: Connect the external hard drive to your computer via a USB slot. Step 2: Go to This PC, right-click on the external hard drive volume and select Turn on BitLocker option from the context menu. Step 3: Choose the option “Use a password to unlock the drive”, then enter a password and click Next. If you are using Windows 10 Home, I would download TrueCrypt. Good luck.

      Answered by APhoneUser

  • QuestionCan you use it for gaming if so how much slower does it run games

    Asked by Blakester.

    • Answer Yes. I don’t notice any lag other than loading times, but that’s normal. I hooked this one up to my Xbox One X and it works like a charm.

      Answered by Craig

  • QuestionWill it be compatible with windows 11?

    Asked by PotentialBuyer.

    • Answer I see no reason why these would not work with Win 11. They are not changing the file system. I own 8 of these drives and plan to upgrade to Windows 11.

      Answered by Bren

  • QuestionCan the storage drive be used with both Windows and Mac at the same time? I need to move files between the 2 operating systems. Seagate works well, but not certain about WD.

    Asked by YoungWA.

    • Answer most solid state flash ( thumb drives) are formatted for MAC and are readable on windows..that is what i have experienced. For a long time i had an older 2tb Passport formatted for Mac that I was using on my windows...and a friend was using on his super Mac...If you format the hard drive on your Mac first you should be able to use it on your windows based PC. Just remember that formatting it will erase everything on it so back it up

      Answered by hihoag2

  • QuestionCan this store PS5 games from a PS5

    Asked by Mzr.

    • Answer Hi Mzr, Sony added support for external USB hard drives on the PS5 with their April 2021 update. However, due to PS5 restrictions, games can only be played off the console’s internal SSD. As such, external USB storage hard drives only function as a faster way to hot-swap games and data on or off the PS5’s internal storage. -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs this drive compatible with Mac OS 11.1 and higher?

    Asked by Macc.

    • Answer Hi Macc, The WD Easystore external portable hard drive comes pre-formatted with NTFS format for Windows computer. The hard drive can be reformatted in a supported file system for macOS. Please refer to the link mentioned for more information: Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879. To know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan you transfer pics from iPhone without loading in a computer first?

    Asked by Caj.

    • Answer The drive comes with a USB cable to connect to computers. I always download from my computer. I am not aware of any cables to download directly from the iPhone. I also have an iPhone and several flash drives to download from iPhone, but I'm not aware of a lightning cable with the proper connections to download direct from phone to hard drive. There is no Wifi.

      Answered by Hottoddie

  • QuestionCan this be used as a network drive fir backups

    Asked by Mark.

    • Answer The disk is USB attached so you would need a computer or router on your home network that can create a "share" that other devices can "connect to". I think you want a device with a network attachment which has a very minimal computer builtin that lets it connect to the network and share it's internal disk. Look for something that's described as a personal NAS or backup drive, and make sure it has either an Ethernet port or that it can connect to your network using WiFi.

      Answered by gnarlygeek

  • QuestionCan this be used with consoles (i.e. Xbox One/PS4)?

    Asked by Borgus.

    • Answer Yes. But remember that your XBOX will reformat using proprietary.

      Answered by APhoneUser

  • Questioncan i use this to store playstation 4 games

    Asked by fletch.

    • Answer Absolutely, in fact I transferred games I had backed up on another drive to this 5TB Western Digital. The process requires you to load them back onto the PS4 first which while a bit time consuming is just a quirk of the PS4 system. Otherwise, it is a simple USB connection and tell the PS4 to format your drive, then the process is automatic from that point forward. The Playstation website has instructions if you run into any difficulty on the set-up.

      Answered by Maxman

  • QuestionHow many ps5 games can I store on it ?

    Asked by Element.

    • Answer It really just depends on how much storage each game needs. For example, My largest game is 96gb. Which means that if I stored nothing but games that need 96gb of space I could store about 53 games but I have games that need as little as 2gb so I can fit a lot more than 53 games total.

      Answered by MrKrooked

  • QuestionHi, Is it compatible with Chromebooks? Thanks

    Asked by CPUGUY.

    • Answer Yes. It plugs into my Dell Chromebook just fine.

      Answered by koreandog