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Name: WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black
Brand: WD
SKU: 6380848
Price: 284.99 USD
Availability: InStock
Rating: 4.7 (2890 reviews)

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Model:: WDBPKJ0050BBK-WESN; |
SKU:: 6380848

User rating, 4.7 out of 5 stars with 2889 reviews.

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QuestionI've had it few months and have 1TB of data on it. I was adding about 300GB more data and it said full and aborted. Then I tried again and I see plenty of room available but now when I plug it in, it says "Repairing device /dev please wait..." What to do?
Asked 5 years ago by me.
- Answer Hi me, A computer infected with Virus or Malware may contribute to such incidents. Ensuring that your computer is Virus and Malware free can enhance performance.You can run a virus scan to check if there is any virus on the drive. If the issue persists, please refer to the link given below to troubleshoot the issue. https://support-en.wd.com/app/answers/detail/a_id/6226 Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionIs software included to partition this drive? I use MAC Catalina and want to create a 1 TB partition for Windows back up too. Thanks
Asked 6 years ago by spww.
- Answer No, you will need to use the Disk Management utility that is built into Mac
  Answered 5 years ago by Matters
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QuestionWill this external hard drive work with my Direct TV control box HR24-500 ESATA so that I can expand the memory?
Asked 6 years ago by Dookie.
- Answer Hi Dookie, The WD My Passport external hard drive comes pre-formatted for Windows OS. We have tested this hard drive with windowsOS and macOS. Please refer to the link mentioned below to know more about this drive. https://shop.westerndigital.com/en-us/products/portable-drives/wd-my-passport-usb-3-0-hdd#WDBYVG0010BBK-WESN Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
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QuestionAn you back up two different computers with this hard drive ?
Asked 6 years ago by Jgo.
- Answer Hi Jgo, You can take two back on a single drive for that, you may required two different partition. We does not recommend to make two partition. Please refer to the link. "How to Partition and Format a WD Drive on Windows and macOS" https://support-en.wd.com/app/answers/detail/a_id/8200/ Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
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QuestionHi is this good for a gaming pc? I play the sims 4 and i modes it to but the sims needs a lot of storage I was wondering can I use this to Store documents because that’s where my mods folder is at
Asked 6 years ago by Aaliyah.
- Answer Yes
  Answered 5 years ago by Siraj
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QuestionCan this be used with an Xbox One S for game storage?
Asked 6 years ago by FearHav0k69.
- Answer Yes. I works on mine.
  Answered 5 years ago by d4rkc4rny
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QuestionThis product stopped working one day and started clicking after being plugged in. I want to know what the warranty on this is and if it is damaged on unusable. The product won't show on PlayStation 4 and my Windows 10 says it is malfunctioning. Plz help!
Asked 6 years ago by John.
- Answer When hard drives fail, sometimes they make a clicking noise (the moving parts inside) , sometimes not. If it's on your ps4, it's highly unlikely the information is retrievable. The format ps4 uses doesn't work on a windows machine. So trying to recover the games would be a losing effort. Your gonna have to redo your games either on your system drive or get another external drive and redo the game downloads. Sorry man. It happens to the best of us...
  Answered 6 years ago by MusicLover911
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QuestionWILL THIS DRIVE WORK FOR BACKING UP OLDER COMPUTERS THAT ARE RUNNING ON WINDOWS XP AND WINDOWS VISTA? CAN THEY BE REFORMATTED FOR THOSE OPERATING SYSTEMS. If formatted for those systems, if that is possible, can they also be used to back up Windows 7 ?
Asked 6 years ago by Jokawa.
- Answer Yes to all - just need a working USB 2.x or 3.x port
  Answered 6 years ago by jojo
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QuestionIs this USB-C to USB-A type connection?
Asked 6 years ago by Tony.
- Answer It's a USB A to Micro-B connection.
  Answered 6 years ago by Todd
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QuestionWill the WD my passport connect and save files directly from an IPAD?
Asked 6 months ago by macky.
- Answer Hi Izzi, Please be informed that WD My Passport portable hard drive is a plug and play device which designed for Windows and Mac operating system. We have not tested the drive on mobile devices or an Ipad. Therefore, we recommend you to move the data from phone to computer or vice versa using your computer. For more info about the drive, refer to the link: https://products.wdc.com/library/AAG/ENG/4078-705155.pdf
  Answered 6 months ago by Western Digital Team
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QuestionIs this External Hard Drive Backup including with USB-C cable?
Asked 3 years ago by Tim1Socal.
- Answer No
  Answered 3 years ago by IvanM
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QuestionIs the USB Cable A or C? How long is the cable?
Asked 3 years ago by Roze.
- Answer Micro usb and USB -C
  Answered 3 years ago by DOOK29
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QuestionClarifying my problem: this drive is brand new, it's health should not be an issue. My Win10 computer does not recognize the drive when I plug it into a USB port. The drive does not show when I go into Settings_Storage. Help!
Asked 4 years ago by Mike.
- Answer You've probably already checked this but I had the same problem until I figured out the connection wasn't made because I didn't push the USB in far enough.
  Answered 4 years ago by Anonymous
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QuestionI have a Windows 10 64bit pc, with both USB 3.0 and 2.0. It will not recognize this 5TB drive. Any help would be appreciated.
Asked 4 years ago by Mike.
- Answer Have you look into your systems device manager, and assigned a drive letter. This has solved my problem in the past.
  Answered 4 years ago by JCanns
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QuestionWill it work on playstation 5?
Asked 4 years ago by Tosh.
- Answer Hello Tosh, Sony added support for external USB hard drives on the PS5 with their April 2021 update. However, due to PS5 restrictions, games can only be played off the console’s internal SSD. As such, external USB storage hard drives only function as a faster way to hot-swap games and data on or off the PS5’s internal storage. -Need Help? Please see our "'Contact Us" page for information.
  Answered 4 years ago by Western Digital Team
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QuestionWill this back up my iMac
Asked 5 years ago by Drake.
- Answer Hi Drake, Please be informed that the WD My Passport drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
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QuestionDoes this product come with international warranty? I'm looking to purchase this in US and use it in India
Asked 5 years ago by Sriram.
- Answer Hi Sriram, Please be informed that the WD My Passport drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionHi! Am I able to transfer pictures and videos straight from my IPhone to this external hard drive? I have tons of videos and pictures that I am trying to get off of the Cloud. Thank you!
Asked 5 years ago by Notatechyperson.
- Answer Hi Notatechyperson, Thank you for showing your interest in WD My Passport drive. Please know we have tested this drive on Windows and MacOS. For more information you can refer to this link. http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our “ Contact Us” page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI have pictures on a laptop, iPad and sd cards from cell phones. What kind of cords will I need to connect each of these? Do I need a monitor hooked up to the hard drive to make sure the pictures are actually loading?
Asked 5 years ago by Dontknowwhatimdoing.
- Answer Base on your question it sound like all your pictures are on your PC, if this is the case all you will need is a 3.0 USB cord to plug up to an external hard drive and then transfer the picture by dragging them to the external hard drive
  Answered 5 years ago by Prince
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QuestionJust recently got a Nintendo Switch and we're wanting to get extra storage for it to do all digital games. Is this compatible with the Switch?
Asked 5 years ago by moonlight991.
- Answer Hi moonlight991, We have not tested this for Games. Please refer to the link given below to know more about this drive. https://shop.westerndigital.com/en-us/products/portable-drives/wd-my-passport-usb-3-0-hdd#WDBYVG0010BBK-WESN Reformatting may required for games files. If wish to use this drive for games make sure you have reformatted the drive into the compatible file system. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question

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Questions & Answers

WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionI've had it few months and have 1TB of data on it. I was adding about 300GB more data and it said full and aborted. Then I tried again and I see plenty of room available but now when I plug it in, it says "Repairing device /dev please wait..." What to do?

Q: QuestionIs software included to partition this drive? I use MAC Catalina and want to create a 1 TB partition for Windows back up too. Thanks

Q: QuestionWill this external hard drive work with my Direct TV control box HR24-500 ESATA so that I can expand the memory?

Q: QuestionAn you back up two different computers with this hard drive ?

Q: QuestionHi is this good for a gaming pc? I play the sims 4 and i modes it to but the sims needs a lot of storage I was wondering can I use this to Store documents because that’s where my mods folder is at

Q: QuestionCan this be used with an Xbox One S for game storage?

Q: QuestionThis product stopped working one day and started clicking after being plugged in. I want to know what the warranty on this is and if it is damaged on unusable. The product won't show on PlayStation 4 and my Windows 10 says it is malfunctioning. Plz help!

Q: QuestionWILL THIS DRIVE WORK FOR BACKING UP OLDER COMPUTERS THAT ARE RUNNING ON WINDOWS XP AND WINDOWS VISTA? CAN THEY BE REFORMATTED FOR THOSE OPERATING SYSTEMS. If formatted for those systems, if that is possible, can they also be used to back up Windows 7 ?

Q: QuestionIs this USB-C to USB-A type connection?

Q: QuestionWill the WD my passport connect and save files directly from an IPAD?

Q: QuestionIs this External Hard Drive Backup including with USB-C cable?

Q: QuestionIs the USB Cable A or C? How long is the cable?

Q: QuestionClarifying my problem: this drive is brand new, it's health should not be an issue. My Win10 computer does not recognize the drive when I plug it into a USB port. The drive does not show when I go into Settings_Storage. Help!

Q: QuestionI have a Windows 10 64bit pc, with both USB 3.0 and 2.0. It will not recognize this 5TB drive. Any help would be appreciated.

Q: QuestionWill it work on playstation 5?

Q: QuestionWill this back up my iMac

Q: QuestionDoes this product come with international warranty? I'm looking to purchase this in US and use it in India

Q: QuestionHi! Am I able to transfer pictures and videos straight from my IPhone to this external hard drive? I have tons of videos and pictures that I am trying to get off of the Cloud. Thank you!

Q: QuestionI have pictures on a laptop, iPad and sd cards from cell phones. What kind of cords will I need to connect each of these? Do I need a monitor hooked up to the hard drive to make sure the pictures are actually loading?

Q: QuestionJust recently got a Nintendo Switch and we're wanting to get extra storage for it to do all digital games. Is this compatible with the Switch?

Most-viewed items

QuestionI've had it few months and have 1TB of data on it. I was adding about 300GB more data and it said full and aborted. Then I tried again and I see plenty of room available but now when I plug it in, it says "Repairing device /dev please wait..." What to do?

QuestionIs software included to partition this drive? I use MAC Catalina and want to create a 1 TB partition for Windows back up too. Thanks

QuestionWill this external hard drive work with my Direct TV control box HR24-500 ESATA so that I can expand the memory?

QuestionAn you back up two different computers with this hard drive ?

QuestionHi is this good for a gaming pc? I play the sims 4 and i modes it to but the sims needs a lot of storage I was wondering can I use this to Store documents because that’s where my mods folder is at

QuestionCan this be used with an Xbox One S for game storage?

QuestionThis product stopped working one day and started clicking after being plugged in. I want to know what the warranty on this is and if it is damaged on unusable. The product won't show on PlayStation 4 and my Windows 10 says it is malfunctioning. Plz help!

QuestionWILL THIS DRIVE WORK FOR BACKING UP OLDER COMPUTERS THAT ARE RUNNING ON WINDOWS XP AND WINDOWS VISTA? CAN THEY BE REFORMATTED FOR THOSE OPERATING SYSTEMS. If formatted for those systems, if that is possible, can they also be used to back up Windows 7 ?

QuestionIs this USB-C to USB-A type connection?

QuestionWill the WD my passport connect and save files directly from an IPAD?

QuestionIs this External Hard Drive Backup including with USB-C cable?

QuestionIs the USB Cable A or C? How long is the cable?

QuestionClarifying my problem: this drive is brand new, it's health should not be an issue. My Win10 computer does not recognize the drive when I plug it into a USB port. The drive does not show when I go into Settings_Storage. Help!

QuestionI have a Windows 10 64bit pc, with both USB 3.0 and 2.0. It will not recognize this 5TB drive. Any help would be appreciated.

QuestionWill it work on playstation 5?

QuestionWill this back up my iMac

QuestionDoes this product come with international warranty? I'm looking to purchase this in US and use it in India

QuestionHi! Am I able to transfer pictures and videos straight from my IPhone to this external hard drive? I have tons of videos and pictures that I am trying to get off of the Cloud. Thank you!

QuestionI have pictures on a laptop, iPad and sd cards from cell phones. What kind of cords will I need to connect each of these? Do I need a monitor hooked up to the hard drive to make sure the pictures are actually loading?

QuestionJust recently got a Nintendo Switch and we're wanting to get extra storage for it to do all digital games. Is this compatible with the Switch?