Questions & Answers

Q: QuestionDoes this unit have a cock display

Asked 6 years ago by pumplin1950.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer pumplin1950, yes there is a time display.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI NEED THIS MICROWAVE TO BE DUCTLESS. I WANT TO RUN AN ADAPTOR AND HAVE THE VENT COME OUT OF A GRATE TO THE FRONT OF THE MICROWAVE. GRATE RUN ON TOP. IS THIS POSSIBLE?? WHAT PARTS DO I NEED?

Asked 6 years ago by EMILY.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer EMILY, the Microwave can be set to recirculate. Page 4 of the Installation Instructions advise of how to set the Microwave to recirculate. We've included the link for the Installation Instructions below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! https://bit.ly/2H5K6zX

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionOur cooktop lightbulb went out maybe a year ago+ and we haven't been able to replace it because we don't know exactly what model/style number the bulb is, can you please help by telling us so that we can buy a replacement that fits? Thanks!!

Asked 6 years ago by ktmLN.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer ktmLN, you are able to purchase replacement parts at www.repairclinic.com. simply enter your model number at the site provided and you will be directed to the available parts for your model.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes a light come on when it’s cooking?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - White

• A:Answer Inside the microwave there is a light that comes on the entire time it cooks and there is a light underneath that you can turn on with 2 levels of brightness .

  Answered 6 years ago by Matty25

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Q: QuestionPurchased over the range Whirlpool Microwave and is vented through the top. Is the fan suppose to run when the microwave is in use? Had a Kenmore over the range previously and the fan did not run while microwave was running .

Asked 6 years ago by RUBEE.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer RUBEE, the fan will run when in use.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionAre the sides finished on this model? The sides are exposed on our over the range microwave and the only Whirlpool model I've found with finished sides is the 1.1 cu. Ft. model

Asked 6 years ago by Lindarkd.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No, the sides are black. The microwave sticks out about 2 inches from my cabinets, but the black does not distract. Since the glass door is black, the sides look just fine to me.

  Answered 6 years ago by Mare

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Q: QuestionWe are looking to purchase an over the range microwave. I really need one that has a good light over the stove. Can you make recommendations? I'm reading in some comments that the lighting in some models of microwaves isn't that bright. Thanks!

Asked 6 years ago by kp160.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer I have this microwave and the light is bright enough for my space. But every kitchen is different. I suggest going to the store and testing them out.

  Answered 5 years ago by BestbuyerVerified Purchase

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Q: QuestionIs the vent fan very loud?

Asked 6 years ago by Wondering.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

• A:Answer No, not very loud.

  Answered 4 years ago by miloh54

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Q: QuestionI will be replacing an existing range hood. I have read that an over the range microwave needs to be on a dedicated circuit. With Best Buys installation service, they simple say they’ll convert your existing 110 to an outlet. Will this be problematic?

Asked 6 years ago by Lilly.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No. Use the original circuit.

  Answered 5 years ago by MikeL

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Q: QuestionHow do you set the clock?

Asked 6 years ago by Murph.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Biscuit

• A:Answer Hello Murph! The Clock is a 12-hour (12:00-11:59) or 24-hour (0:00-23:59) clock. Touch OPTIONS/CLOCK to reach Clock submenu and follow the prompts to set the Clock. Clock format (12 hours with AM and PM, 12 hours without AM and PM, or 24 hours) may also be set in the Clock submenu.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionI have a 5 year old dead model hanging from my cabinet. Will a new one with the same numerical model but different alpha last characters install without having to replace wall brackets and relocate the mounting bolt holes

Asked 6 years ago by Alan222222.

• A:Answer I had the same issue. And I was able to use the same bracket perfect fit. Absolutely no problem.

  Answered 6 years ago by Incommons

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Q: Questionwhat is the warranty?

Asked 6 years ago by suzanne.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer suzanne, the warranty is located on the last page of the User Guide. We've included a link below for the guide. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances! https://bit.ly/34e3fJI

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI PURCHASED A WHIRLPOOL MODEL#WMH31017HZ MICROWAVE WITHOUT ASKING IF IT HAD TO BE VENTED OUTSIDE. CAN YOU ANWSER THAT QUESTION

Asked 6 years ago by GLIDE.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer GLIDE, this does not have to be vented outside.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questionwhere are the start/stop buttons????

Asked 6 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer The two lower buttons on the control panel are the start and stop buttons.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes a microwave hood combination have to be mounted? Can it be used on a counter top?

Asked 6 years ago by micoven.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Great question. We are attaching a link to the installation guide which should answer all of your questions moving forward. https://www.whirlpool.com/content/dam/global/documents/201904/installation-instructions-w11199602-revb.pdf

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs this microwave okay to use over a gas stove?

Asked 6 years ago by Sean.

• A:Answer Yes

  Answered 6 years ago by MarkVerified Purchase

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Q: QuestionI cannot hear the beeps / tones. Can the sound be increased? I never hear it when my food is done.

Asked 6 years ago by Tammy.

• A:Answer It isn't the loudest of tones. I haven't found a way to increase the volume and really haven't looked. Our kitchen is small so it isn't that big of a factor for us unless we are in another room with the TV on then we have to listen for it.

  Answered 6 years ago by NitroheadVerified Purchase

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Q: QuestionWhat whirlpool appliances are fingerprint resistant black stainless? Is there a difference with the black stainless and the fingerprint resistant black stainless?

Asked 6 years ago by Pete.

• A:Answer Yes, there is a difference. Fingerprint resistance appliances will say that on the name and are slightly more expensive. Fingerprints really aren't that serious so save your money and just get black stainless steel.

  Answered 5 years ago by ShayVerified Purchase

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Q: QuestionHow far from center are the d holes for mounting without studs at end holes?

Asked 6 years ago by Mike.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello Mike! Please see the attached link for more information on the installation. https://shared.whirlpoolcorp.com/assets/pdfs/literature/Installation%20Instructions%20-%20W10918334.pdf . Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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