Questions & Answers

1-10 of 13 Questions
  • Question
    does this one has auto-defrost option?   (5 Answers)

    By Anonymous October 14, 2015.

    Answers
  • Question
    Does this freezer have 4 shelves and 2 bulk baskets at the bottom of the freezer as shown in the product photos?   (7 Answers)

    By Chris February 23, 2017.

    Answers
    • Best 
      Answer

      Yes

      By Sherry February 24, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    CAN DOOR BE REMOVED TO EASE MOVEMENT DOWN STAIRS?   (4 Answers)

    By NELS November 27, 2016.

    Answers
    • Best 
      Answer

      Not sure. The Geek Squad delivery guys were amazing at walking it down our 1962 basement stairs and right into place with the door on.

      By CSchaf November 28, 2016.

      • Verified Purchaser
  • Question
    Can the door be reversed?   (3 Answers)

    By Urchin April 10, 2016.

    Answers
    • Best 
      Answer

      No the door cannot be reversed. The reviews were good enough for me to work around the lack of reversing the door. So far so good!

      By Patty June 17, 2016.

    • Question
      what are the specifications ??   (1 Answer)

      By lls1225 November 1, 2017.

      Answers
      • Best 
        Answer

        lls1225, the product dimensions; Width 33 1/4 Height To Top Of Cabinet 66 1/4 Depth Closed Including Handles 30 Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

        By WhirlpoolTeam November 1, 2017.

        • Brand Representative
    • Question
      is it okay use this freezer in the non heated garage?   (2 Answers)

      By coz July 10, 2016.

      Answers
      • Best 
        Answer

        We have had a deep freeze in the garage for years (this unit is new, obviously) and have not had any problems. We have insulated garage door but no heat in garage. When it gets really, really, cold, I have made adjustments to the temp in deep freeze and our refrigerator to balance out the extremes but have never had an issue.

        By HappyCust October 15, 2016.

      • Question
        Will the temp alarm still work if the freezer has no power?   (2 Answers)

        By Question October 15, 2017.

        Answers
        • Answer

          Question, the alarm will not work if the unit has no power.

          By BrandAnswers October 17, 2017.

        • Question
          Is it possible to buy an additional shelf?   (1 Answer)

          By Ayame August 3, 2017.

          Answers
          • Answer

            Hi Ayame, for information on buying parts, we would recommend contacting our parts distributor, RepairClinic. You can reach them by phone at 1-800-269-2609 or by going online at www.repairclinic.com. They would be able to help you research which shelve you are looking for and advise on prices.

            By WhirlpoolTeam August 10, 2017.

          • Question
            Will I have to buy the electrical cord for my freezer which is supposed to be delivered on Monday?   (3 Answers)

            By NanaP June 2, 2017.

            Answers
            • Answer

              Comes with cord attached at bottom of freezer. Cord is about 6 feet long.

              By JoJo July 22, 2017.

              • Verified Purchaser
          • Question
            Will this freezer hit - 4 degrees? Thanks   (3 Answers)

            By Oleg January 16, 2017.

            Answers
            • Answer

              Hi Oleg, the WZF79R20DW is adjustable, however The recommended setting is designed to maintain the temperature at or near 0°F (-17.8°C) under normal operating conditions. You will just need to step the setting down toward the right (coldest). Hope this helps

              By BrandAnswers September 8, 2017.

              • Brand Representative

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