Questions & Answers
- Model:
- WRS325SDHZ
- |
- SKU:
- 5991300
Q: QuestionMy water dispenser red #H2O light just came on. What does that mean? The refrigerator was purchased 12/17.
Asked by yellow.
- A:Answer Hello Yellow! That means it is time to change the water filter in your Refrigerator. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionDoes it have leveling legs, ice maker cutoff, removable grille, unit cut off switch
Asked by NewPurchaser.
- A:Answer I will answer my own questions. Whirlpool, in spite of some very inexpensive but very annoying omissions, it is a beautiful well functioning appliance, but why do you try to save $10 of cost by cutting corners? 1) No, there are no leveling legs. Repairman said they use to have them but now leave them off. Since the unit is on wheels, I had to put stick-on felt pads in front of unit to keep it from rolling out each time I open it. Fortunately, my floor was fairly level but some are not. Very bad shortcut. 2) The ice maker has a cut off but you have to remove the whole unit to access the cut off. A full tray is very heavy and can easily break plastic slides. It is also very difficult to remove and the repairman had to show me how to do it. Very poor design. 3) The bottom grille is removal but there are no instructions in the manual. Repairman had to show me. It is necessary to remove the grille for vacuuming the dust under the unit. 4) The user manual is generic and not specific to the unit. Very bad shortcut. 5) Upon delivery most of the plastic shelves were stuck in place. The repairman had to lubricate them. One shelf particularly shifted side to side when pulling out the bin under it. The repairman said they use to have a post on both sides of the shelf support but eliminated one so the shelf now shifts on that side. He said the only way to repair was to drill a hole for a new post. Nope!! However, I noticed the shelf is not quite wide enough to fit snuggly and is about the thickness of a car door edge. So I went to an auto shop, bought 2 lengths of clear vinyl door edge guard, and pressed onto edge of glass shelf. Wala, shelf fits tightly and no more shifting. Very bad shortcut with a very cheap fix. 6) No unit cut off switch. If you need to cut off the unit for cleaning, you either have to roll out unit and unplug from the wall (that can create an arc) or use the house circuit breaker. Very bad shortcut. 7) I wish there had been more shelf supports for more flexible shelf arranging. Here you are basically stuck with the shelves placed as they thought they should be. With my old Samsung you could place shelves in all sorts of combinations. Here I had to take out one shelf completely so I could put 2 liter bottles at the bottom to save lifting, and the plastic door shelves do not look strong enough to hold lots of drink bottles.
Answered by NewPurchaser
Q: QuestionHOW NOISY IS THIS REFRIGERATOR? wHAT IS THE NOISE RATING?
Asked by Andy.
- A:Answer I don't know what the rating is, but I find it noisy. Seems as if it runs all the time. I find it annoying.
Answered by chelsea
Q: Questionwhat kind of compressor does whirlpool-24.6FT side by side model use? Is it a linear compressor?
Asked by BoboMom.
- A:Answer I do not believe this model fridge has a linear compressor. It's my understanding after talking with our appliance repairman, that LG and Samsung are the 2 companies using linear compressors. Our LG compressor just failed and this Whirlpool is one he recommended. He said when the LG and Samsung fridges work, they're nice. But they have a high failure rate which is caused by the way the linear compressor operates. It boils the oil and causes the seals to prematurely fail which in turn burns the compressor up. When we had him out to look at our LG, he told us that even if we had wanted him to replace the compressor, he wouldn't do it because neither company has fixed this longstanding issue and likely we'd be replacing the compressor again in 2-3 years.
Answered by Hdpro
Q: QuestionCan a small demogorgon fit in this refrigerator?
Asked by plsdonotbanmeiaintnohacker.
- A:Answer In my experience, yes. But it will eat all your butter
Answered by Martay
Q: QuestionIs it possible to by-pass the filter as I have a whole house RO filter?
Asked by JoeI.
- A:Answer Yes, you can take the water filter out completely and the water and ice features will still function.
Answered by CommunityAnswer
Q: QuestionJust recently got this delivered. Every time I open the handle and especially if i open it slowly, the entire fridge rolls. The team that installed it stated, that since it has wheels, its by design. Does anyone have this issue?
Asked by Ababu.
- A:Answer Hi Ababu, please click on the link below and reference page 4 for further information regarding installation. For further assistance please call our Customer Support line 800-253-1301. Thank you for your inquiry regarding our Whirlpool appliances! http://bit.ly/2HSVgY0
Answered by WhirlpoolTeam
Q: Question. just purchased this side by side refrigerator. The doors and handles are not even/unlevel. The delivery/installer said they are just supposed to be that way. Is this true?
Asked by RJ.
- A:Answer This is not true! The doors need to be leveled. I had the same experience. One of my delivery men was only on the job 11 days and the other 5 days. They were never taught how to level refrigerator doors. They spent 1.5 hours at my home, calling everyone they could possibly call, to figure out how fix this. They finally got a call back from someone in the company who walked them through this. One individual they called told them to "Google It". So unprofessional!!! I felt so bad for these two new delivery men. They were persistent in not leaving me with the refrigerator that way and they did get it fixed. Kudos to them and shame on Best Buy for putting their employees in such a situation.
Answered by BCFL
Q: QuestionThere is a wire part/rack on the top shelf on the fridge door, what is the use for that?
Asked by DanielleD.
- A:Answer This is what is called a can caddy. For soda pop cans or bottles. It can be removed if not needed, or if taking up too much space.
Answered by FFF05
Q: Questiondoes water dispenser makes water cold or is it room temperature and you have to get ice in the glass?
Asked by serge.
- A:Answer Serge, the water that dispenses will be chilled.
Answered by WhirlpoolTeam

Q: QuestionOnce done fillling a glass of water the spout drips a few drops down the front of the fridge. It bypasses the drip tray area. Is this normal and/or how can we fix?
Asked by LynnT.
- A:Answer Ours does the same thing. We have to leave the cup there for a few seconds, after filling it up, and letting go of the lever. That seems to be enough for us to avoid it dripping all over any more.
Answered by TS816
Q: QuestionWhat's the difference between this model and WRS315SDHZ?
Asked by fred.
- A:Answer My model WRS325SDHW has 3 bins, including a meat/deli bin. The 315 has 2 bins for veggies/fruit. That was key for me. There may be other differences.
Answered by Cindy
Q: QuestionHow do I set temps in both freezer and fridge? Is more bars colder or warmer?
Asked by Toby.
- A:Answer More bars are cooler. I have mine set to 4 bars but I like my fridge very cold. It can go to 5.
Answered by Jmsherman
Q: QuestionIs Refrigerator made in the USA
Asked by Madison.
- A:Answer Hello Madison! This specific model was manufactured in Mexico. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionIs this stainless finger print resistant?
Asked by CAbb.
- A:Answer CAbb, this refrigerator WRS325SDHZ is Fingerprint Resistant Stainless Steel. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
Answered by WhirlpoolTeam

Q: QuestionIs there a black tray where the ice/water dispenser is? We did not get one and I know some refrigerators have some that you remove and clean.
Asked by Chris.
- A:Answer No removable tray is provided with this refrigerator.
Answered by LuckieTwin
Q: QuestionDoes this refrigerator have a replaceable air filter? Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Stainless steel WRS325SDHZ
Asked by Drumz.
- A:Answer No, it doesn't have a replaceable air filter.
Answered by CommunityAnswer
Q: QuestionHow many adjustable gallon door bins comes with this fridge?
Asked by Inquiry.
- A:Answer Inquiry, this comes with 3.
Answered by WhirlpoolTeam

Q: QuestionAre the sides on this model stainless steel as well?
Asked by KATY.
- A:Answer No, the sides are not stainless steel on the sides. Only the front. Of course, it is some type of metal as magnets adhere to the sides.Susi
Answered by Mickey
Q: QuestionWhere is the water filter located? Thanks
Asked by Dave.
- A:Answer Open freezer door and it is on the bottom along the base, behind a cover that pops open.
Answered by OtisCrew
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