A:AnswerWe do not have the provisions to assist you with detailed technical advice, due to safety and liability. If you are unable to resolve an issue on your own, we would recommend service.
A:AnswerI don’t know the exact dimensions but it’s just slightly smaller than my normal vented dryer. It can EASILY hold a queen sized comforter and dry it no problem faster than my vented dryer could! Love this thing!