Questions & Answers

Q: QuestionWill my current Whirlpool pedestal work with my new Whirlpool washer?

Asked 6 years ago by LadyPam.

• A:Answer Yes mine were 15 years old

  Answered 5 years ago by LifeVerified Purchase

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Q: QuestionCan I add clothing while the machine is actually washing?

Asked 5 years ago by Gianni.

• A:Answer Gianni, you are able to pause the cycle at the start of the cycle to add garments.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs the pedestal necessary? Our current stackable sits on the garage floor. Also, any chance of getting the washer door to open the opposite way? It's a bit cramped opening from the right. Thanks.

Asked 5 years ago by Marlene.

• A:Answer I did not get a pedestal, and I don't miss it. However, my washer is inside a laundry room. My dryer door could be changed to open the opposite way, but my washer door could not.

  Answered 5 years ago by AllisonVerified Purchase

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Q: QuestionIs the Load & Go XL Dispenser high enough off the floor to clear the lip of most drain pans / trays?

Asked 6 years ago by JakeSF.

• A:Answer The bottom of the dispenser drawer is roughly 1 & 1/4" from the floor, but that's only goes for about 3" in depth. Then the main bottom of the machine reduces the height to about 1/2".

  Answered 6 years ago by SarsVerified Purchase

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Q: QuestionWhat is the height of the units stacked ?

Asked 3 years ago by Gus.

• A:Answer Each piece is 38 1/4 tall. So if you stack em, they'll end up being 6'-5 1/4" because the legs under the washer are extended one inch to be able to get a wrench under for adjustment. And could be as high as two more inches because of leg length. So, between six foot five and a quarter, ta six foot six and a quarter.

  Answered 3 years ago by CleantrollVerified Purchase

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Q: QuestionDoes this washer model have out-of-balance detection?

Asked 5 years ago by DFD.

• A:Answer DFD, yes, this Washer does have out of balance detection.

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this washer have a filter that needs to be replaced or cleaned out ?

Asked 3 years ago by Anonymous.

• A:Answer Hello! This washer does not have a filter that needs to be cleaned out. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionThe detergent dispenser has a deep bin that requires about 3 time as much liquid as my previous WP Duet. I'm using HE detergent. When I use the recommended measurement on the cap of the detergent, the new washer displays " low detergent". a lot is require

Asked 3 years ago by lin1448.

• A:Answer Hello lin1448, this model has the Load & Go dispenser and does not require that you only add what would be needed for that 1 cycle but allows you to fill it up 1 time to last for multiple loads. For more information on this we would recommend reviewing the website or use and care guide. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionMay I add the detergent each time I wash clothes or do I have to use the "Go XL dispenser"?

Asked 3 years ago by Anonymous.

• A:Answer Hi! You can use the single load dispenser when you want to wash with a different detergent than the one currently in the Load & Go™ dispenser. Additional compartments for bleach and fabric softener make sure any additives get dispensed at just the right time during the cycle. You can find information on how to do that on page 7 of the Owner's Manual for this model, linked here: https://bit.ly/3fZ0KDs We hope this helps!

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionWill this washer fit on my old WFW86HEBCO pedestal from a Whirlpool Duet washer? I'd rather not buy another pedestal, if not needed. Thanks for your help.

Asked 4 years ago by Angie.

• A:Answer That answer is bull. I have identical older pedestals as you, and they fit. They don't fill out at the front exactly, but they do fit.

  Answered 2 years ago by h2ouup2

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Q: QuestionCan you wash comforter and bedding in this washer?

Asked 4 years ago by Honey.

• A:Answer Yes, large enough to wash bulky items.

  Answered 4 years ago by 2ndInstallationVerified Purchase

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Q: QuestionHow long does it take a regular load to wash? How long is the quick wash cycle? If you can't be specific give me a time range.

Asked 5 years ago by PODAGO.

• A:Answer PODAGO, unfortunately, as there are too many factors that affect cycle times, such as load size, water temp, etc., we are unable to provide a time range. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionIs there lights inside the washer and dryer? If so where are they located and how to turn them on?

Asked 5 years ago by Anonymous.

• A:Answer Hello! Unfortunately, the Washer and Dryer do not come with internal lights. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool Appliances!

  Answered 5 years ago by WhirlpoolTeam

  
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Q: QuestionCan this door swing to the right? Hinge on the right side?

Asked 6 years ago by Kim.

• A:Answer Unfortunately not. The door only opens to the left and can not be switched.

  Answered 6 years ago by kwinstonVerified Purchase

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Q: QuestionIs the door reversible on this washer?

Asked 6 years ago by Wk.

• A:Answer No, the door on the Whirlpool WFW6620HW washer is not reversible. It swings left when opening.

  Answered 6 years ago by Disappointed

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Q: QuestionCan I renew my insurance on my washer

Asked 1 week ago by Anonymous.

Q: QuestionCan I replace the washing machine I currently have with a newer one and keep the stacked dryer?

Asked 2 years ago by Pchan.

• A:Answer Hello Pchan, Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionThe specifications say the height is 38 5/8 inches, so is that the max height of the machine with the feet adjusted all the way up or is that the height of the unit with the feet adjusted all the way down?

Asked 2 years ago by KYRealtor.

• A:Answer Hello KYRealtor, this is the Minimum Height 38 5/8". We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI see the dryer is not available when will it be available? WHIRPOOL DRYER

Asked 3 years ago by Anonymous.

• A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 3 years ago by WhirlpoolTeam

  
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