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  • QuestionIs this camera wireless

    Asked by Alex.

    • Answer Hi there! Here’s a quick overview of the wireless capabilities for the Wyze Video Doorbell models: Wyze Video Doorbell (Wired): This model is not wireless. It is a hardwired doorbell and must be connected to your existing doorbell wiring for power. It does not have an internal battery and cannot operate wire-free. Wyze Battery Video Doorbell: This model can be used wire-free or wired. It features up to 6-month battery life, allowing for flexible installation without the need for existing doorbell wiring. If you are looking for a truly wireless option, the Wyze Battery Video Doorbell would be the best fit. If you have any more questions or need help choosing the right model, we’re here to help! You can find more details about the Wyze Battery Video Doorbell here: https://www.wyze.com/products/wyze-battery-video-doorbell

      Answered by Wyze Labs

  • QuestionWill this doorbell camera record event clips to an installed SD card while on battery power and can I look at them without subscription?

    Asked by Anonymous.

    • Answer Hi there! Thanks for your question. The Wyze Battery Video Doorbell does support local storage using a microSD card. It can record event clips to the card while on battery power, and you can view these recordings without a subscription, as long as the microSD card is inserted and recognized by the device. If you haven't already, please get in touch with our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we can further assist you with your devices.

      Answered by Wyze Labs