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Page Showing 1-20 of 41 questions
  • QuestionCan I use this camera both indoors and outdoors?

    • Answer Yes, the Wyze Cam v3 is IP65 rated, meaning it is water-resistant and can be used both indoors and outdoors.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of storage options are available for continuous recording?

    • Answer You can use a 32GB MicroSD card for continuous recording.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this camera have two-way audio?

    • Answer Yes, the camera has two-way audio so you can greet and speak with visitors.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the field of view for this camera?

    • Answer This camera has a 130-degree field of view.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes the Wyze camera have night vision?

    • Answer Yes, the Wyze Cam v3 has color night vision and can record in environments up to 25 times darker than traditional cameras.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the camera alert me to motion or sound?

    • Answer The camera will record video when it detects motion and sound and send an alert to your phone.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wireless range of this camera?

    • Answer The maximum wireless range is 350 feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this work with 5g Wi-Fi and is there a monthly fee?

    Asked by Safety.

    • Answer These (the v3), require a 2.4ghz Wi-Fi channel. Nearly all modern modems, Wi-Fi meshes etc automatically switch. So even if you have 5ghz, chances are you also have 2.4 and didn’t know. This camera can be used with no monthly fee. This is the last camera from Wyze that has person detection for free as well. You have to sign up for “Cam Plus Lite” on the website, you name your own price (you can enter $0), then in the app, go to account > services > cam plus lite (tab on the top), then add the camera. They are great cameras, have been using v3’s since they launched with no real issues. Mine have also been exposed to intense snow and heat etc.

      Answered by FYCTroy

  • QuestionCan you view livestreams from multiple cameras at the same time through the app? Specifically looking to use these as travel baby monitors.

    Asked by HM04.

    • Answer Yes, you can. Just put the cameras into a group. Tap the plus sign in the upper left corner then select "Add Device Group', Select Camera Group , give the group a name and then pick the cameras to use from the list. From then on, when you select the group you will see a split screen showing all the cams in the group.

      Answered by Bill

  • QuestionWill the cameras record regardless of motion detection? I need it to record all the time. How many hours of video will the 32 GB SC Card hold?

    Asked by Anonymous.

    • Answer A 32gb card will record 24/7 for around 2 days continuously in HD, or 7 days in the lower resolution SD. The bigger the card, the more days of continuous recording you get. They can handle up to a 256gb card

      Answered by FYCTroy

  • QuestionWill this work sitting in window?

    Asked by Tinsel.

    • Answer Hi there, the camera Wyze Cam v3 will work if placed near a window. Motion detection feature works through glass, like a window or door, during the day. The camera uses changes in the pixels of the image to detect motion, so it can sense motion through glass. However, the night vision feature through glass or a window at night is not optimal. The camera emits 850nm infrared lights, which will be reflected by the window at night. The image will not be great in this situation, so it is not recommended. During the day, the infrared lights are not necessary and therefore there are no reflection issues. Also, we do have an accessory which is the Wyze Cam v3 window mount, where in you can mount your cam on a glass surface with this accessory and have a clear view free of glare or reflection. You may check: (https://www.wyze.com/products/window-mount-for-wyze-cam-v3). If you have any questions, concerns, or would like to speak more about the product please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!

      Answered by Wyze Labs

  • QuestionDo I need a subscription at any time?

    Asked by Offliner.

    • Answer Nope. This camera is also eligible for “cam plus lite” which has person detection. You sign up for it on the website and name your own price; which can be set to $0. Then add the camera to the plan in the app.

      Answered by FYCTroy

  • QuestionI am interested in using this camera outdoors during day and night to detect mouse movements. Will this camera be sutiable to detect mouse movement at night and produce clear video?

    Asked by BOOKFRIEND.

    • Answer I’ve used them for this exact use case, they worked great.

      Answered by FYCTroy

  • QuestionIs this camera wireless for power?

    Asked by Wireless.

    • Answer No, requires a wall plug, or usb power source. Wyze does make the “Outdoor Cam”, which has a battery in it that can be recharged, or kept charged via solar. I’d look into the features on that camera, seems like it may be what you are looking for.

      Answered by FYCTroy

  • QuestionDoes this camera allow you to set up Geo fencing? In other words if I mount at the front of my house I would like to set it up so it will Geo fence only the driveway and not the road with traffic going by.

    Asked by Mark.

    • Answer Yes. That feature is called the “detection zone”, you can select where you want detections to happen within the frame of where the camera is viewing.

      Answered by FYCTroy

  • QuestionDo they show live footage on your phone? I know that might be a dumb question.

    Asked by Blaze.

    • Answer Hi! Yes, you can view the Wyze Cam v3 live stream through the Wyze App on which you will need upon setting up the camera. To know more about our products please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!

      Answered by Wyze Labs

  • QuestionCan I use this camera in other countries (South America)?

    Asked by Maloresanz.

    • Answer It’s possible, but honestly, I’m not sure of that. Customer Service can better answer that question. But with the camera you have to download the app. And once you sync the app with the cameras, you can remotely monitor that camera as long as it’s on a Wi-Fi I believe.

      Answered by JohnWick357

  • QuestionHow long is the cord?

    Asked by Dawn.

    • Answer Hello there! Wyze Cam v3 has a 6 feet flat USB cable. If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

      Answered by Wyze Labs

  • QuestionAre this cameras wireless?

    Asked by Anonymous.

    • Answer No, they are not wireless. The cord is approximately 5 feet but you can use an extension cord if needed.

      Answered by JohnWick357

  • QuestionCan the sensitivity be adjusted to not record for a pet but still record for a human figure?

    Asked by Anonymous.

    • Answer Yes, these cameras have great features on the sensitivity setting for human, objects and pets.

      Answered by JohnWick357