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Questions & Answers

Page Showing 1-3 of 3 questions
  • QuestionDo I need to to have a subscription to run these cameras. Can I plug and play with sd cards?

    Asked by Ed.

    • Answer Hi there! You do not need a subscription to use the Wyze Duo Cam Pan. The camera works right out of the box without any paid service, and you can record locally using a microSD card for plug-and-play storage. A subscription is completely optional if you want access to cloud features, but it’s not required. If you have any additional questions, concerns, or would like to speak more about our products, please reach out to our Wizards team (https://support.wyzecam.com/hc/en-us) so we may help. Thank you and have a great day!

      Answered by Wyze Labs

  • QuestionDoes this camera records 24/7 or only the movements?

    Asked by Carolina.

    • Answer Hi there! The Wyze Duo Cam Pan records continuously (24/7) using a microSD card for local storage, but it can also record only motion events to the cloud, which is an option within the camera's settings in the Wyze app. If you have other questions, concerns, or would like to speak more about our products please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!

      Answered by Wyze Labs

  • QuestionDo this kit come with a SD card

    Asked by AimeeC.

    • Answer No it doesn’t

      Answered by AimeeC