Questions & Answers

Q: QuestionWhat is the minimum installation height above the cooktop?

• A:Answer The minimum installation height above the cooktop is 24 inches.

Q: QuestionI’ve recently ordered this hood (Zephyr Venezia 36”) and since ordering, we’ve changed our kitchen ceiling to a slopped one that will now extend about 47” above the installation height (34” over the range top). How much chimney comes with the range hood?

Asked 5 years ago by RemodelDD.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, The Venezia wall hood has a standard duct cover for ceiling heights up to 9'6" and a duct cover extension that extends to a maximum ceiling height of 12' 6". You may view more details here: http://docs.zephyronline.com/docs/specs/veneziad_spec.pdf You may also contact Zephyr Product Support directly at: productsupport @zephyronline.com. Thank you for your inquiry!

  Answered 5 years ago by Zephyr

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Q: QuestionCan the hood set back from the stove? If so, how far back is okay?

Asked 9 months ago by BearCreek1.

• A:Answer Hello, Please reach out directly to Zephyr Product Support: Support@zephyronline.com or call 888-880-8368 for installation help, we want to make sure we understand your specific application. Thank you for your inquiry! -Zephyr

  Answered 9 months ago by zephyrventilation Team

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Q: QuestionIs the AC plug at the top of the hood?

Asked 9 months ago by BearCreek.

• A:Answer Hello, Yes, the AC plug is located on top of the hood. Thank you for your inquiry! -Zephyr

  Answered 9 months ago by zephyrventilation Team

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Q: QuestionWhat are the minimum and maximum decibel levels of the fan when it is running?

Asked 1 year ago by Aedb.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, Our range hoods are measured in sones. Maximum sones for this hood is 6, minimum sones for this hood is .8. A sone is an internationally recognized measurement of loudness. It is a unit of loudness as perceived by a person with normal hearing. This is the level and quality of noise your range hood will emit in a kitchen environment when properly ducted. Whisper <1 sone, Refrigerator: 1 – 2 sones, Normal conversation: 3 – 4 sones, Busy restaurant: 5 – 6 sones, Traffic noise: 7 – 10 sones. Thank you for your inquiry! -Zephyr

  Answered 1 year ago by zephyrventilation Team

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Q: QuestionHow quiet or loud is this model?

Asked 1 year ago by Marty.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, Zephyr hoods are measured in sones, This hood has a maximum sone of 6 and a minimum sone of 1. A sone is an internationally recognized measurement of loudness. It is a unit of loudness as perceived by a person with normal hearing. This is the level and quality of noise your range hood will emit in a kitchen environment when properly ducted. Whisper: <1 sone, Refrigerator: 1 – 2 sones, Normal conversation: 3 – 4 sones, Busy restaurant: 5 – 6 sones, Traffic noise: 7 – 10 sones. Thank you for your inquiry! - Zephyr

  Answered 1 year ago by zephyrventilation Team

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Q: QuestionWhat is the maximum ceiling height that can be accommodated?

Asked 1 year ago by Paulcc.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, Maximum ceiling height is 10.5 ft. A duct cover extension (part # Z1C-01PO) can be used to accommodate up to 12 ft. ceilings. Thank you for your inquiry! - Zephyr

  Answered 1 year ago by zephyrventilation Team

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Q: QuestionIs the Zephyr baffle filter (ZOF-B002) compatible with this range hood? I prefer baffle filters over mesh filters.

Asked 2 years ago by TexasGirl88.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, yes, the baffle filter kit is compatible with the Ombra model hood. Thank you for your inquiry! - Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionWhat is the diameter of the vent?

Asked 2 years ago by Ollie.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel

• A:Answer Hello, The vertical duct is a 6” Round. Thank you for your inquiry! -Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionIs the chute 12 inches width or 15 inches?

Asked 2 years ago by Manny.

• A:Answer Hello, The chimney width is 10.37 inches. Thank you for your inquiry! -Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionCan this product be vented out through a side wall

Asked 3 years ago by John.

• A:Answer Hello, Ducting will need to run vertically first into the ceiling and then it can turn and go out the side wall. For further installation assistance please reach out to our support team at zephyr.productsupport@zephyronline.com. Thank you for your inquiry! - Zephyr

  Answered 3 years ago by zephyrventilation Team

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Q: QuestionDo I need to purchase hood extension for this product

Asked 3 years ago by John.

• A:Answer Hello, You can purchase a duct cover extension kit if you need to accommodate ceiling heights up to 12 ft. This is part # Z1C-00AN. Thank you for your inquiry! - Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionDoes it have baffle filter ?

Asked 3 years ago by Mel.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Yes, This hood comes with a baffle filter, part # 50210037. Thank you for your inquiry! - Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionCan I run the duct work down the wall and attach to the duct work that was run for a down draft stove at one time. I can't go out the wall at top of exhaust vent

Asked 3 years ago by Sweeper.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Stainless Steel

• A:Answer Hello, Unfortunately, the ZVE-E36DS does not support horizontal ducting. Thank you for your inquiry! - Zephyr

  Answered 2 years ago by zephyrventilation Team

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Q: QuestionDo you have a extension piece that matches I can purchase for a tall ceiling? Thank you

Asked 4 years ago by Aime.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel

• A:Answer Hello, The duct cover extension for this model is part number Z1C-01OMBS. You can find more detailed information on our website https://zephyronline.com/product/ombra-wall-mount-range-hood/. Thank you for your inquiry! - Zephyr

  Answered 4 years ago by Zephyr

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Q: QuestionIs there anymore information on the color of this item? What is the difference between this black and the stainless steel black?

Asked 2 years ago by RCM.

This question was asked about the related product: Zephyr - 36 inches - Convertible - Wall Range Hood - Black

• A:Answer It's basically a different shade of color. But function wise, it is the same.

  Answered 1 year ago by KevinCVerified Purchase

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