Questions & Answers

Q: QuestionCan I convert this cooktop to use liquid propane?

• A:Answer Yes, the cooktop comes with an LP conversion kit to convert from natural gas to liquid propane. However, the conversion must be done by a professional.

Q: QuestionWhat is the cooktop surface made of?

• A:Answer The cooktop surface is made of porcelain.

Q: QuestionWhat is the BTU range of the burners?

• A:Answer The burners on this cooktop have a cooking power ranging from 1,000 to 18,000 BTUs.

Q: QuestionDoes this cooktop come with a warranty?

• A:Answer Yes, it has an industry-first limited lifetime warranty on the Italian burners.

Q: QuestionHow many burners does the ZLINE cooktop have?

• A:Answer This cooktop has 4 burners.

Q: QuestionWe bought this cooktop after quite a bit of research. Within a week, with not excessive usage, I see the porcelin coating having small bubbles and I am concerned that they may become bigger and start peeling. Is this normal or could it be a defective item

Asked 4 years ago by Eswa.

• A:Answer Hello! Thank you for taking the time to reach out to us. We would like to extend our sincerest apologies for this issue that you are having with your ZLINE cooktop. This does not sound like a normal function of our range top. If you could please submit a case on zlinekitchen.com/contact, detailing your issue as well as providing photos, we will be able to find a resolution for you. Please ensure you have your order number/confirmation/proof or purchase, serial number, model number and current delivery address, ready for our customer service reps so we can help as soon as possible. Thank you!

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionCan I be notified when an out of stock item is back in stock?

Asked 5 years ago by victoria.

Q: QuestionWhat is the cutout dimension for the Zline 30" cooktop?

Asked 5 years ago by Gracy.

• A:Answer Hello, Thank you for your inquiry. The cut out dimensions are (28 9/16" x 19 1/8" x 2 1/2"). Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionMade by whom?

Asked 5 years ago by Hasu.

• A:Answer Hello, Thank you for your inquiry. This cooktop is made by ZLINE Kitchen and Bath. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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Q: QuestionGas cooktop surface is what? Glass or porcelain or ceramic? Thanks

Asked 5 years ago by Hasu.

• A:Answer Hello, Thank you for your inquiry. The cooktop surface is porcelain. Thank you.

  Answered 4 years ago by ZLine Customer Service

  
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