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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

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Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,100 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Increased our internet speed. Great product, highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Overall a great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is fast, easy to set up and easy to use. I love the modern look. And the sleek design as it takes us less space.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, haven't had any problems at all. Best Buy personnel brought it out quickly - no inside purchases at the time - courteous and quick

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is fast an can handle lots of connections. I usually have six video steams going at same time plus several phones an laptops no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this combination router/modem to allow me to discontinue paying rent on a similar product from my service provider. I checked my new service provider’s website for compatibility and I am positive that I made the correct decision. I’m happy to say I have not encountered issues with the performance of my system and it is paying for itself through reduced cost for my internet and cable service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem. Works great with Xfinity. The m getting the high speed that I’m paying for. Pairs nicely with my new Linksys router.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Connected to my Cox service with no trouble. Works great with my gigablast service. I have always been happy with netgear equipment. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup, works well, great improvement on our old docsis 3.0 unit. No issues getting it set up with our provider either.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 4 out of 5 stars

    Great modem! Don’t be fooled by the extra connects

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and fast. The extra LAN connects on the back are not extra router connections. They are used for multiple bandwidth inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Netgear nightHawke CM 1200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear nighthawks CM 1200 is very easy to set up and I have spectrum so far I had it for a month with no issue I would recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Easy to setup and install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to use on Xfinity internet. Plugged in and setup within minutes using the Xfinity app. No issues encountered so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    NetgrearNightHawk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent help from Best Buy folks; was easy to setup and I'm getting sellar results. Wish I would of bought this months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Netgear modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it works great. Good quality product too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Don't rent the cable's box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully and hook up was a breeze. I have two, one for my place and one for a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out of the box with no problems. I did have to call my service provider Sparklight to activate it, since their online activation didn’t work—kept giving an error message saying it wasn’t recognized as a modem they support (even though I had checked their list of supported modems prior to purchase), but I believe that was a Sparklight issue and not a Netgear one. They were able to activate it, and from the moment it started working it’s been great. Works well with our Orbi mesh system and has increased our speeds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average internet

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but internet is spotty sometimes. No way to really see where the issue is is, but it hasn’t died yet.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Pricey, but exceptional performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance, zero internet disruptions with five users streaming HD content or connected via VPN to remote desktops.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Best Speeds, Reasonable Price

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar speeds, and no headaches for install. Great Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new modem to replace an arris 6183 and went with this one. A little over kills since you can't use all 4 ports unless you get 4 IP address form cable provider. Easy to set up and my speeds are about the same but want all my devices on Netgear. Paired with R6700 AC1750 router and S8000 Switch. I stream Hulu and seems to have solved some buffering issues. All wired devices to stream. Could have saved $50 to go with one port.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem stopped working and not wanting to rent a modem, I bought this one. I had a little trouble setting it up so I went back to the store and was given clear instructions from a very helpful salesperson. It works great!

    I would recommend this to a friend
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