Main Content

Customer Ratings & Reviews

Clearance
$49.99
Save $200
Comp. Value: $249.99

Customer reviews

Rating 4.5 out of 5 stars with 2100 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.7 out of 5 stars

  • Performance

    Rating 4.7 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Nighthawk 32 x 8 DOCSIS 3.1 Cable Modem's performance and ease of use, frequently praising its straightforward setup and compatibility with various internet providers. However, some users reported issues with the ethernet ports and occasional connection drops. A few also mentioned the modem's size and price as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,100 reviews
  • Rated 4 out of 5 stars

    Loved it until 02/20/20

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Arris Surfboard and got this with high hopes!! It worked slightly better than Arris but on 02/20/20 it started to lose download channels.... I'd reboot and fine for a time. Checked cable company and no issues.,,, Not believing them I plugged Arris back in and everything has been stable since. Will be calling Netgear CS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great modem

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my service but it is a great modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good cable modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy installation. Very good cable modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Netgear Customer Service Is Terrible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speed, but ports would not work. Customer Service put me on hold twice for 45 minutes and hung up on me the third time and had to start all over. Retiring and setup Aris with no issue at all.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MovieFan,

      Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy and solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple install and very stable so far. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a modem

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. The model name is nighthawk. Made by netgear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good I like it you should try it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great no issues with the connection or wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This seams to be a good purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a NETGEAR NightHawk X4s AC3200 Wi-Fi DOCSIS 3.1 Cable Modem/Router from Newegg in California but it came to me from New Jersey with something broken and rattling inside the unit so I sent it back. The unit I bought from BestBuy was in perfect condition and means a lot to me. Thankyou BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Superb speed

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been enjoying the way this has been able to work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than the modern Medacom supplied us with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to everyone good signal in house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install. Saves on rental fees.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to set up - only one port works at a time?

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent hours trying to get this thing set up and despite having multiple (4) ports, it appears to only be able to handle one at a time! I couldn't hook up my security, home network, and micro-cell separately, I had to route it all through the home network and connect that to the modem.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    No customer setup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called Spectrum and was up and running in minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prior to this I used to have combo of modem and router and now I got this and I connected this with Eero 6 plus and that is really making wonders in terms of creation solid network across the house. must go item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem, Setup with Caution

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as it should but caution... I had so many issues setting up because I started by connecting this modem directly to my pc via Ethernet first instead of my router and it refused to connect to my router until I factory reset. No one on any customer support line could help me with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem the guy was very helpful helping me pick it out, my last one was good for 3 years before it started dyin on me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not an expert on stuff like this. My wifi will tell me I have no internet connection at times, but I think it’s a problem with suddenlink. I believe that there is nothing wrong with my modem. When everything is working properly it’s awsome!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy setup, excellent speeds and features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup with Spectrum, instantly noticeably higher speeds with my plan. Great security features. Happy so far!

    I would recommend this to a friend
Sponsored