Customer Ratings & Reviews

I have been an HP printer user for many years and I was very excited to get my hands on this one. Right out of the box, it is pretty much ready to go. I have to admit to being very nervous filling the ink reservoirs as I was scared to get ink everywhere, but it was so easy. They really make it idiot proof. Connecting the printer to wifi was a breeze with the touchscreen as well as downloading and installing the HP app on my phone. I printed and scanned the test page and was ready to go! From unboxing to setup and print took all of 15 minutes. The real story about this printer is the ink. Being able to go up to 2 years without worrying about replacing ink is wonderful. No more recycling ink cartridges!! The printer performs as you expect an HP printer to perform. It prints quickly and with good quality. The ability to print directly from my phone is a HUGE bonus. I love this machine.

This is a stylish home use, all in one that comes with 2 years of ink. It performs well but makes a bunch of noise. Set up was simple. Remove all the tape, add the included 2 years worth of ink, install print heads, calibrate and add to the network. Once it was set up my computer found it with ease and immediately recognized that there was also an app for it. Printing was acceptable. It gets around 11 pages per minute which isn't the fastest I have seen but is an acceptable amount for a home printer. The pages were smudge free, text was very crisp and image reproduction was good. Scanning worked as expected. I tested the scanner bed which worked great then tested the document feeder with a 10 page document. Again, it worked great and there were no feed issues. The completed scans were clear and perfectly aligned within the PDF file. WIFI Network connection was strong. Whenever I needed the printer it was consistently online and documents printed almost immediately. Noise level was poor. I don't expect a printer to be silent or noise free but this one makes a ton of weird sounds. Sometimes it beeps like an EKG, crunches like its eating paper or sounds like its constantly aligning itself.

This printer has tanks! Its pretty neat idea that allows up to two years of ink to fulfill your printing needs! It was pretty simple to setup and get going, once it was setup it was seamless to get connected to. The print quality was really good! Felt like high end copies were being done in my own home. Its rather heavy and bulky so you will need some space to place it, it can get load if you are doing lots of printing. If you are looking for a high quality printer that will fit all your printing needs, this is the one for you.

I love this printer but 1 thing bothers me and that is the ability to automatically print double sided. I should not have to go manually resend the documents through. That’s my only problem with this printer. Set up was simple. Print quality is great, and the ink should last me a looong time. I am hoping there is a setting I am just missing with the double sided printing but I have not had that problem with my previous hp printers. Nonetheless I can live with it with how long the ink tanks are supposed to last and the quality of print.

too complex for anyone other than a geek to set up all the features.

Just replaced my old HP Office 5740 with this new HP Smart Tank Plus Wireless all in One Printer. Love all the features love the speed!

Love the ink tank system. It will save us big money will do alot of printing for our job.

This baby goes. It prints with amazing clarity. The setup was a easy through the app. And the extended ink supply is awesome. The Wi-Fi printing is great. A definite must have for any home office.

Worked as advertised and at a decent price point. Would recommend it to a friend

Replaced a similar printer which had some quirks. The tank feature is great.

The printer is a little pricey but it's a overall good printer.

Live this printer. Very sleek and flat. Not bulky at all.

Awesome print quality. Fast WiFi hookup, great value!!

I like the size of this printer because it doesn’t take up too much space. We mostly just need a printer to print out documents that needs our signature and what not so it works well for us.

Out of the box initial set-up was fairly easy. Ink was easy to fill. Was surprised the paper tray was not a full tray but a small external tray that holds less than 50 pages. The test alignment page never printed and the printer has an unexplained high pitched beeping noise. Overall I'm not impressed with the quality of this printer. The sound of parts moving is more like a cheap $50 printer and not $450. Duplex is manual, again, more like a $50 disposable printer. I will be returning this printer tomorrow.

Geek squad person helped me to try and have the software load but it never recognized the printer. The gal stayed trying for 1.5 hours and couldn't get the software to load.

Regular printing works fine. Color to photo paper - it messes up the last bit of the paper, scrunching it and ruining the document. The scanning app, however... I used the app to scan multiple pages into one document. On page 37 of 38, the app CLOSED. I lost all of the scans and have to do it over.

This printer gave me an error saying to reinstall print heads, and if continued having the problem to replace heads, I called HP and was giving new heads but got the same problem. I ended up getting a replacement printer that had the same problem. I will be contact again in hopes they will solve this issue.

If I could give it zero stars I would. This printer has been nothing but trouble from day one. Even my IT techy wife struggles to use it. It has a convoluted setup, requiring multiple software installs to get it going. The scanning software stopped working after a month. And when you can scan, even thru the document feeder, it only scans one page at a time - you have to start a new scan process using their software for every single page, selecting your settings every time. Heaven forbid you need to scan something that's 5 pages long - it's 5 separate scans and takes 5 times as long to do as it needs to.

This is the worst printer I've ever owned!The quality has always been terrible, and there's no way to get the alignment page to be recognized by the scanner when using the alignment tool. Worst value for price, and I'm going back to the cheaper $100 range printers. This will also be my last HP purchase!