Customer Ratings & Reviews
- Model:
- GA403UM-G14.R9HX4
- SKU:
- 6629420
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.6 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the ROG Zephyrus G14's overall performance, portability, and impressive OLED screen quality. The laptop's powerful processor is appreciated for both gaming and productivity. However, some users have noted concerns about heat dissipation and fan noise under heavy use. Additionally, the soldered RAM is a point of consideration for potential buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Super laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for gaming and school activities . One of the best gift ever
I would recommend this to a friend - Pros mentioned:Overall performance
Asus labtop
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice labtop runs my school work very well and occasional games when I'm bored. The men who helped me were very nice. :)
I would recommend this to a friend Best gaming laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop for gaming, does everything you need for a pretty decent price. I would definitely recommend a Asus branded laptop over many other leading brands.
I would recommend this to a friend- Pros mentioned:Overall performance
Incredible computer!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer is a BEAST! I absolutely love this computer!
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Ram
Zephyrus
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is handy but comes with built-in RAM which u cant upgrade. I also have experience BSOD on my third day of buying and found in reddit many users experience the same. Then i decided to return this it. However, This laptop has great speaker and lightweight.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sugiarto W,
Thank you for your feedback on the ASUS GA403UM Gaming Laptop. We're sorry to hear about the BSOD issue and limitations with memory upgrades that led to your return. Your experience is important to us and will be shared with our product team for further review. We're glad you found the speaker quality and lightweight design to be positive aspects of the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2508025989-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase excellent product .I purchased for my son and he loves it.
I would recommend this to a friend - Pros mentioned:Overall performance
Engineer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, performance of the device is excellent
I would recommend this to a friend - Cons mentioned:Heat dissipation
Good gaming laptop.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Gaming laptop however it gets hot if you use it on your lap.
I would recommend this to a friend - Cons mentioned:Heat dissipation
high end price for deivce
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have used laptop for 15 days it has heating issues but if you are using it for low to medium workload it is just fine laptop but price is too much
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Pkkk,
Thank you for sharing your experience with the ASUS GA403UM gaming laptop. We are sorry to hear about the heating issues you have encountered, and we sincerely apologize for the inconvenience this has caused. This is not the quality of product experience we aim to provide.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2508000629-0017" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/
- Pros mentioned:Overall performance
Amazing performance, beautiful screen, okay batter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer, wish the battery life was better, decent computer. Would recommend to others, beautiful oled screen.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Laptop in Small Package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the power, size and features! It is exactly what I have been looking for over the past few years!
I would recommend this to a friend - Cons mentioned:Heat dissipation
Sleek look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fans get too hot but ghelper makes it much easier to navigate
I would recommend this to a friend - Pros mentioned:Overall performance
Just what I needed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits all my needs! Part time student and using Microsoft office features, no difficulties there. Gaming experience is smooth and graphics are great!
I would recommend this to a friend Good laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast. The fans are loud and hot though. So i use in eco mode
I would recommend this to a friend- Pros mentioned:Overall performance
College use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beginning College student, laptop has been working as it should.
I would recommend this to a friend - Pros mentioned:Overall performance
Best deal at best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Got the best deal at Best Buy. Super fast startup. So far flawless performance.
I would recommend this to a friend Plenty of power
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually play my games at 1080 or 1440p this laptop has plenty of power for my needs. Beautiful looking laptop. Only thing im worried about with the color is staining. As i eat watching videos alot
I would recommend this to a friend- Pros mentioned:Overall performance
it’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s nice it runs stuff smoothly the only thing is it crashes and bugs every now and then :(
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear KevC,
Thank you for your feedback on the ASUS GA403UM Gaming Laptop. We're glad to hear it performs smoothly overall, and we sincerely apologize for the crashes and bugs you've encountered.
To help resolve these issues, we recommend reviewing the steps in our system troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2508000629-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
- Pros mentioned:Overall performance
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product I highly recommended it if your looking for a gaming laptop
I would recommend this to a friend - Pros mentioned:Oled quality
Clean screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a 3k Oled screen that has sharp images and fast response times
I would recommend this to a friend
