Customer Ratings & Reviews

This is my first computer—I’ve always done everything on my phone—and the MacBook with the M5 chip made the jump easy. Setup was straightforward with my Apple ID, and my photos, messages, and notes showed up right away. Performance feels instant for everyday tasks (email, dozens of browser tabs, video calls, light photo/video edits), and the battery reliably lasts me a full day. The screen is sharp and bright, text looks crisp, and the speakers are surprisingly full for a thin laptop. The keyboard feels comfortable, and the large trackpad with gestures made navigation intuitive even for a newcomer. What I didn’t love: there’s a learning curve coming from a touch-only world, and I wish there were a couple more built-in ports. Also, some pro apps took me a bit to configure the first time. But overall, this MacBook made me more productive on day one and has been rock-solid and quiet.

Looking at this laptop purely on its own merits, there's a lot to like. There are literally dozens of videos online you can seek out that discuss raw benchmark numbers so I won't get into that here, but in regular day-to-day usage, the M5 processor delivers a snappy, highly responsive experience. Things like opening applications and other single-threaded burst tasks feel quicker than even my Mac Mini with the M4 Pro chip. Battery life is also out of the world. Using it an hour or two a day for things like web surfing, office work, content consumption and a bit of gaming, I can go days without having to recharge. The keyboard feels nice to type on; Apple still has the best trackpads in the business; and the mini-LED screen is excellent for productivity (though not for gaming). Despite all the good things this MacBook Pro has to offer, there are some cracks in the facade. While still a good-looking laptop, the design is getting a bit long in the tooth, though there are rumors of a redesign coming in 2026 with the upcoming M5 Pro and Max chips. The keyboard might be good for typing, but the palm rest edges aren't beveled so they cut into my wrist, which makes it uncomfortable for extended sessions. The laptop is quiet for most of my usage, but if I push the system hard by loading up a game like Cyberpunk 2077, the fans spin up to a point where they might be too loud for some. At the end of the day, this leads me to wonder exactly who is the target audience for this laptop. Casual users should seek a MacBook Air. It's lighter, even more portable, and has excellent performance while being completely fan-less. Creatives and power users would be better served by spending a bit more and going with a MacBook that has a Pro-level chip. It will be faster in tasks like photo and video editing while being quieter thanks to its dual-fan cooling solution. Were the M5 MacBook Pro to exist in a vacuum, it's something I could easily recommend, but it doesn't so I would look at the aforementioned alternatives first before handing over your money on this one.

I recently purchased a MacBook from Best Buy, and the whole experience was smooth and easy. The staff was helpful and answered all my questions without rushing me. The product was available in store, and the pickup process was quick—I was in and out in just a few minutes. The MacBook came in perfect condition, sealed and exactly as described. I really appreciated how simple Best Buy makes the buying process, from checking availability online to picking it up the same day. So far, the laptop has been working flawlessly. Overall, great experience and I’ll definitely keep buying my electronics from Best Buy.

Coming from a PC build with an RTX 4090 and AMD Ryzen 9 9800X3D, I dont expect a laptop to impress me. The MacBook Pro M5 actually did. I’ve owned an M4 15” air and traded it in for this M5 14”. The biggest upgrade is the SSD, 3× faster than M4. The previous bottleneck on laptops has always been the SSD speeds M4 reads/writes at 2000mb vs M5 at 6000 granted its not amazing compared to what M.2 SSD’s are pushing now at 14,000 but still its a huge improvement that makes a difference

As someone who works on large-scale media projects—real estate videos, event highlights, drone footage, and heavy multi-layer edits—this 14-inch MacBook Pro with the M5 chip has been a total game-changer for my workflow. The 10-core CPU and 10-core GPU deliver incredible speed, even when juggling 4K footage, color grading, and multiple apps at the same time. What really stands out is how effortlessly it handles long editing timelines without stutter, lag, or dropped frames. Rendering times are noticeably faster, and background tasks like exporting, transcoding, or syncing files no longer slow down my entire system. The 16GB of memory paired with the 1TB SSD makes a huge difference when managing high-resolution media libraries and large project files. Everything feels instant—opening apps, transferring footage from external drives, scrubbing through videos, and jumping between Adobe Premiere Pro, Lightroom, and DaVinci Resolve. Battery life is impressive too, especially for on-the-go shoots or editing sessions away from the studio. The machine stays cool and quiet, even under demanding workloads. If you’re a content creator, editor, photographer, videographer, or anyone handling major creative projects, this MacBook Pro will absolutely streamline your editing process and elevate your output. It’s powerful, reliable, and built for professionals who need speed and consistency every single day. Highly recommend.

I’ve been using the new MacBook Pro with the M5 chip for a few weeks now, and it’s easily the most powerful and refined laptop I’ve ever owned. Apple somehow managed to make a machine that feels faster, quieter, and more efficient all at once. The M5 chip is unreal. Apps open instantly, multitasking is effortless, and even heavy workflows like video editing, AI tools, and large files run smoothly without a hiccup. It doesn’t get hot, the fans barely make a sound, and battery life is outstanding even under real workload, not just light browsing. The display is stunning. Colors are vibrant, text is razor-sharp, and the brightness makes working anywhere a pleasure. Whether I’m editing, streaming, or just working daily tasks, it feels premium every time I open it. Build quality is classic Apple. Solid, sleek, and professional. The keyboard is comfortable for long sessions, the trackpad is still the best in the industry, and everything feels thoughtfully designed. If you want a laptop that feels future-proof, insanely fast, and reliable for both work and creativity, the MacBook Pro M5 is worth every penny. Apple really outdid themselves with this one.

I recently upgraded to the 14-inch MacBook Pro, and it has been an outstanding experience so far. I use my laptop mainly for software development, online courses, and some light photo/video editing. This machine handles everything without hesitation. The performance jump compared to my older laptop is huge — apps launch instantly, compiling code is much faster, and even when I have multiple tabs, terminals, and apps open, it stays responsive. The new M-series chip is incredibly efficient; I’m genuinely surprised by how cool and quiet the laptop stays even during heavier workloads. Battery life has also been excellent. I’m consistently getting long hours of use on a single charge, and fast-charging is a lifesaver when I’m in a hurry. The display is bright and color-accurate, perfect for content consumption and creative work. The speakers are some of the best I’ve heard on a laptop of this size. Overall, the build quality feels premium, the performance is top-tier, and the experience has been smooth from day one. If you’re someone who multitasks heavily or needs a reliable laptop for both work and learning, I highly recommend this MacBook Pro. Worth every dollar!

I recently purchased the new Apple MacBook Pro with the M5 chip from Best Buy. While I was excited to get my hands on the latest model, I unfortunately noticed a screen defect right out of the box on my first unit. I took it back to the store immediately to complain, and I was incredibly impressed with how they handled it. The Best Buy team didn't give me any trouble at all. On the very same day, they processed an exchange at no extra cost and requested a brand-new machine for me immediately. The replacement is working perfectly and the performance of the M5 is amazing. Huge thanks to the staff for making a stressful situation so easy and hassle-free. If you're buying high-end tech, this is why you buy it here!

2025 MacBook Pro M5 16 GB /512 GB (opened-box) - It was in mint conditions with great discount - Fast reboot time. Powerful processor - Battery lasts for a few days with normal usage - Downloaded my photo libraries in cloud storage (15 GB) with easy - Plays smoothly and flawlessly all videos, photos, games, etc - 14.2 inch display is good for everyday activities, and convenient for travel - Ports: SDXC card slot for transferring photos from cameras; HDMI port; 3.5 mm headphone jack; MagSage 3 port; three Thunderbolt 4 (USB-C) ports; DisplayPort, - Touch ID so you don't have to re-enter password everytime you want to open/resume your laptop

I recently purchased a MacBook from Best Buy, and the whole experience was smooth and easy. The staff was helpful and answered all my questions without rushing me. The product was available in store, and the pickup process was quick, I was in and out in just a few minutes. The MacBook came in perfect condition, sealed and exactly as described. So far, the laptop has been working flawlessly. Overall, great experience and I’ll definitely keep buying my electronics from Best Buy.”

I bought this MacBook Pro for the power, and it hasn't disappointed. I can run multiple heavy apps without a single stutter. The M5 chip is incredibly efficient; the laptop stays cool even under load. The speed is incredible—everything opens instantly, and the battery life is unmatched. If you want the best of the best, this is it. Worth every penny! Best Buy's ordering process was smooth, and the laptop itself is flawless. 10/10.

This laptop exceeded my expectations in every way. Performance is incredibly fast and smooth, whether I’m multitasking, editing photos/videos, or just browsing. The display is stunning with sharp detail and rich colors, and the design feels premium and solid. Battery life easily lasts all day without needing a charge, which is a huge plus. It’s quiet, lightweight, and everything just works seamlessly. If you’re looking for reliability, speed, and quality, this is absolutely worth it. Highly recommend!

The 2025 MacBook Pro M5 base model is insanely fast and smooth. Everything loads instantly, it runs cool, and the battery easily lasts all day. The screen is sharp, the build feels premium, and the performance jump is obvious the moment you turn it on. Buying it online from Best Buy was quick and hassle-free—easy checkout, fast shipping, and zero issues. Overall, a clean, smooth purchase and an even better machine.

I got this laptop mainly for my design work, but I also use it for video and photo editing—and it’s been an absolute powerhouse. It handles every app I throw at it without breaking a sweat. The M5 chip is insanely fast and whisper quiet I honestly never hear the fans spin up. And the fact that it delivers this level of performance on battery power is just wild. Highly recommend this to anyone looking for serious performance with incredible efficiency...

Greatttttt!! Gotta great deal on it an assa Open Box it was worth its price Its fr brand brand new did a quick lil wipe down after the purchase but yeaaa one of my best purchases fs! Thankyew BestBuy an the customer service the girl was fine too but 100/10 on the customer service, and the Laptops display an everything act it great OMM, Thankyew God!

This Apple 14in MacBook Pro m5 blew me away, lightening fast, love the space black color and fingerprint resistant. Quick setup, The screen is stunning and vibrant. The build quality is amazing Excellent holiday price. Would definitely recommend to friends and family. This MacBook Pro 14in m5 will last a very long time. Customer service is great and very reliable and knowledgeable.

My previous MacBook was a MacBook Air that I bought in 2014. It was definitely time for an upgrade. So far, I love my new MacBook Pro. Opening it up was seamless and the set-up, per usual, was easy to do too. This model does not come with the Touch Bar and I'm fine with that. This laptop is straight to the point and does its job. I'm still configuring it to the way that I like it. Overall, I'm very happy with my purchase.

I’m really impressed with my new MacBook Pro MDE14LL/A. The performance is smooth and fast, and it handles all of my work and everyday tasks without any issues. The screen is sharp, the battery life lasts all day, and the overall build quality feels solid and premium. I was also able to use a $600 trade-in credit from my 2021 MacBook Pro, which made the value even better. Definitely a great upgrade and well worth it.

So far this is the best computer I’ve ever had! Super fast. I think the upgraded storage capacity prices are ridiculous though, only reason it doesn’t get 5 stars

Love this M5 MacBook Pro it’s really fast no matter what you throw at it. I’m a photographer/videographer and man uploading hundreds of pictures at 30 megapixels did it ease as well as uploading 64 gigs of 4k footage. You don’t have to think much about it just get it it’s worth it.