Customer Ratings & Reviews

The agent did an AMAZING job installing and mount the amp to the back of the seat. Very professional installation. All the wires was tight and mounted so there's no way to get anything hung up on them when placing stuff in the back of my Nissian Rouge.

The guys installed my amp just the way i wanted...and did it in the timeline...thanks bestbuy.

Install was simple and straightforward, even on an Alfa Romeo. No hiccups. Subwoofer bass is clean and powerful. As advertised! Tech even fabed a bass knob pedestal at no extra charge! Amazing Service! Thanks BestBuy!

Geek squad has great knowledge of their equipment. The guys working here were very professional!!

installed my amp quickly! Haven’t had any issues. Was very kind too.

I had my cousin who does competition stereo system installation and he said is was hooked up properly.....if i wanted more power i just needed to change the stereo system or amp, even both......

VERY knowledgeable technician. I wish that Best Buy had kept him.

Great customer service. Installer was clear on the details, finished job on time without any hiccups. Looks amazing and sounds even better! Thanks again!!

The young mad that installed my system was very kind, knowledgeable, friendly guy. I am very happy with my system. He did a excellent job.

I was in and out in great time and the customer service was incredible they helped me schedule my appointment for installation with no issues!!

Everything went amazing with my amp and sub woofer install and they sound amazing. The staff was really good too, they were very respectful and seemed like really good guys. Im definitely coming back for more stereo work in the future

San Diego Mira Mesa location provided the installation. Angel was awesome!

I walked in one morning and asked them what is involved in getting a powered sub installed. I had a few "custom" requests. My installer was ammenable to my requests, and also had some great ideas /suggestions. Overall, i am very pleased with the service I got.

Installed it exactly where I wanted and installed it perfectly no complaints

Good price bad technician when i went to pay the bill was $25 more then it should be thats when i asked whats the extra charge for he said to mount the box in the car but the charge description says “mount subwoofer in box” i brought a sealed and ready to plug and play subwoofer all in box so that charge was not required and i argued with him and manager until the tech decided to unplug the box to waive the fee and i paid and left…once i got home the manager called me to apologize

The technician double checked all my wiring and came to the conclusion. My subwoofer was defective so I got a definite answer. Just not the one I was looking for.

Installed amp and subwoofer awesome job very cleaned and showed me how to use.

My son purchased his new car and wanted his stereo upgrade installed amd after experiencing the service on a different occassion with Installer (JONATHAN) We had the pleasure of having him install my sons stereo amd as always, such a pleasure to know that our car stereo was installed by a professional and courteous person as Jonathan is and has been from previous experience with him. He reached out to is after the COVID LOCKDOWN and let us know we could come in for our appointment once BB open again. We just want to say thank you for keeping Jonathan as an employee of yours, his service is absolutely wonderful and pleasurable. Thank You Michelle

The install was ok. The technicians are polite. I would prefer one tech over the other. It was frustrating that the amp and sub stopped working after a week of use. I had to go back to the store to talk to a representative and schedule an appointment to have them look at my speaker. I hate that the store has no direct number and I have to call customer service center or go into the physical store to talk to a rep. After review, the connections to my sub and amp became disconnected. I did not touch or move the connections and they were hidden from view. Then, one of my door speakers stopped working or never worked. I assume it initially worked unless the tech was not thorough with the post inspections. Had to go back a third time. One tech told me that the door speaker sub was blown. I started a RMA for through the company I purchased the speaker. Then, another tech found that the same speaker that stopped working wasn't crimped properly and the wiring was coming out, as he was going to remove it for me. It was an inconvenience to drive back to the shop to have them look into issues that were either overlooked or not completed properly. Not to mention that one of the front speakers started rattling. The one tech told me that it was normal, and another tech double checked for me. He found that it was due to the wire harness being to close to the frame and resolved it with re-wrapping it with cloth tape and setting it further back in the door. I wish that the install was a one and done deal. I worry if any further problems occur in the future.

Dwayne is great, good installation! Very quick and easy!