Customer Ratings & Reviews

The 10-in subwoofer it's a very good purchase great base

After installation, i can truly tell a difference in the sound, its great.

Installer was very professional and did very clean work. Best Buy did my install for half the price I was quoted at CARTOYS

Great team at Port Charloote. Truly care about what they do

The installation was done extremely well. Both techs were very professional and knowledgeable.

Awesome above and beyond knowledgeable service. Would highly recommend

The Gentleman I believe name is David preformed an excellent job installing my subwoofer. He was friendly and professional.

Installed my speakers in my car. The wiring is well hidden as if there’s nothing installed 5 stars

Good price bad technician when i went to pay the bill was $25 more then it should be thats when i asked whats the extra charge for he said to mount the box in the car but the charge description says “mount subwoofer in box” i brought a sealed and ready to plug and play subwoofer all in box so that charge was not required and i argued with him and manager until the tech decided to unplug the box to waive the fee and i paid and left…once i got home the manager called me to apologize

Once my appointment was confirmed since my first trip to the store had been cancelled by someone the installation was great. Everything works great and as it should. Brant the installer showed me how to get around the new head unit. Brant explained to me in great detail the ins and outs of the subwoofer and the new head unit.

Nice service, i had some issues but they checked my car again.

Greatest techs anyone could search for, communicative, knowledgeable, experienced, and efficient.

Had to schedule two months out (bummer) but Best Buy in North Anchorage did good work. Installed an amp for me and it looks better than I could have managed and the price isn't bad. I did end up having to buy a line out converter even though I thought I had a pigtail that should have gotten me a line with the right signal but (1) that's somewhat more complicated than just installing a LOC and (2) maybe I was wrong.

The guys that installed the stereo equipment; did a great job.

Amazing service in the car audio installation bay!

The staff was very helpful pleasant and the work was and is correct.

I had a very complex stereo installation with dash kit, third party AMP, and Subwoofer. Tried unsuccessfully to get the install done at Best Buy in Garland. In frustration, pulled the work and was going to move it to Car Toys. Talked to Rockwall Store Manager and he introduced me to Troy. Wow. This guy took full ownership of everything. He called and he went on line and he did follow ups and he sent emails and texts...I mean, it was like we were family. Sounds crazy. I know. But no lie, this guy was so thorough and so service savvy that I was crossing my fingers that he was as good technically as he was at service. Boom! Told me when the car would be ready. Waited for me to get there to explain the features of the system. Showed me some extra things that I might want to consider in the future. And cranked up the sound. It was unbelievable. Even fixed the AMP i bought from a friend to get it to spec with the stereo and subwoofer. Best experience ever. The guy knows his business and he takes it personal. I was second guessing Best Buy Car Audio...but he brought me back. Huge fan. Get your work done by Troy. You'll see.

Very knowledgeable installation. Got a rundown on what I had to get installed an what could make it better as well. Ramon knew about the products I had and what could make them better with other products other than what I came with. Can honestly say this was the best installation of my car stereos over time. Even when he didn’t know about the capacitor he still took his time to get everything done. Took a little more time than thought. But was well worth it for sure. Very happy with the outcome of it all. Thanks Ramon.

Excellent customer service. Very professional, knowledgeable and polite.

I had a West Coast Customs 1000WATTS amp with 2 10inch subs installed. I was going to install this myself but I could not find a way to run the power cable through the firewall to save my life. I was cautious about deciding if I should have Best Buy install this system or a local car audio shop. I decided to go with Best Buy after meeting the installer who is first off all older than me and immediately looks like he knows what he is doing and has a lot of knowledge of car audio. The install took about 2 hours. After he called me in to pick up my Jeep he told me he has some bad news. Unfortunately I provided him with wrong guage power cable. He informed me off all the issues that causes plus what options we have to fix it. People always bring him the right cables so that is why his missed out on checking to make sure it was right before installing. We ended up putting in a 30amp fuse in the power cable to match the 30amp fuse on the amp itself. At least now I can upgrade to a higher RMS system without changing out the power cable. No cables are visible on where he ran them so they are properly tucked away. Overall I am extremely satisfied with this install. I highly recommend.