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Rated 2 out of 5 stars
no set up instructions
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Screen size was deceiving. While the diagonal measurement was as advertised, the width and height were less than a similar monitor of a different mfg. that listed the same diagonal measurement. The lack of any documentation as to how to set up this monitor was very frustrating. It is NOT just "plug & play". It took me a week of trying to get the monitor to repeat the settings whenever the computer was re-booted. I called the local store and was on hold for twenty minutes before I hung up. Forget them. I did find some on line instructions that were rather ambiguous and not very helpful. Nice looking monitor otherwise and it does, finally, work as expected.
No, I would not recommend this to a friend
Brand response from TeamAcer
Posted .
Hello Bill, We are sorry you are unhappy with your Acer recertified monitor. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the monitor. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need: