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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 85 reviews

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85%
would recommend
to a friend

Customers are saying

Customers enjoy the ease of use and intuitive interface of Acrobat Pro 2020: Student And Teacher Edition, praising its user-friendly design and simple installation process. They appreciate that the software delivers as advertised and functions effectively. However, some users express frustration with the requirement to verify their student or teacher status, as failure to do so within a specified timeframe can result in account closure.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 85 reviews
  • Rated 5 out of 5 stars

    Great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a PDF program, but I didn’t want to pay for a subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adobe Acrobat Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. This adobe acrobe pro software is superior.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad - Didn't Work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad, unfortunately, this product did not work on my computer. I recommend it, just make sure it will work for you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Old Version Was Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating program to load and initiate. As a college professor with a new computer, I thought I bought the updated version of Acrobat that was on my old computer. No matter how I attempt to use it, it wants to sign me up for a monthly fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Adobe Pro 2020 for Sudent and Teachers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only be used by limited selected group of the population. The difference in price between this software and the one with the same capabilities and name is 400.00 dollars more expensive. I am a Disabled American Veteran of 28 yrs. And I could not find a discount or affordable comparable software for reasonable price. Returned it and bought another Adobe Reader Software.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Pain in the Neck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to prove that you are a teacher or student. If you don't do it within the time frame, it closes the account. I have to take it to BestBuy now because I forgot to submit the additional information, and now I can't even submit it. What a headache! I understand that it needs to be verified, but not allowing me to upload the verification document is annoying.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded up in windows with no problem unable to load on the Mac laptop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed Adobe Acrobat and this is it. What else can I say

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Challenging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real challenge to activate. There is an extensive process to get the code online to activate. Then Adobe forces you to create an online account. After logging into the account, you are lucky if the code that was generated works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy the "physical" version of Acrobat, all you receive is an empty box with instructions on how to verify your eligibility. No CD, no software. I called BB Customer Service to find out how to get my software and spoke with 6 different reps by phone. Not one could help me resolve the issue. The last one hung up on me. No one called me back. After wasting 90 minutes with them on the phone, I had to figure out the problem on my own, which I probably should have done in the first place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being affiliated with a university, this allows me to work at home using the same software that I use at work without the monthly subscription cost. Easy to use, makes dealing with documents easier.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would choose zero stars if possible. The download key didn't work and Best Buy would not provide a new one. We have not been able to use the software, not receive a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for general public

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I did not see that you must either be a teacher or a student with a school email address to be able to use this product. I am neither.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    i bought the wrong one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought the wrong one it same has other plus now you do not need sd any more wow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    code doesn't work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not worked yet. Geek squad have tried 3 times to resolve the problem. Adobe can't seem to resolve the problem either.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work because I'm not a student or teacher. Maybe they should include a disclaimer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good program but watch out during installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you pick out the correct OS, either "Windows" or "MAC", product code card when you try to use it to verify your student status.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Opens opportunities for alternative access

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product allows me to produce documents that are accessible to my students who use assistive technologies for reading support. Very beneficial and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem returning. Looking for my refund.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the item. Item Returned. Unable to Provide a more informative review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great time but no returns accepted

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was something different. I am not a teacher or student I could not return it No enough info telling me I had to confirm I was a teacher or student

    No, I would not recommend this to a friend
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