Customer Ratings & Reviews
- Model:
- AWAUR13-7417WHT-PUS
- SKU:
- 6516615
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Aurora R13's exceptional performance and powerful components, frequently praising its ability to handle demanding tasks and games. While some appreciate the price and build quality, others have noted issues with RAM compatibility and occasional fan noise. The RTX 3080 graphics card received mixed reviews, with some users finding it satisfactory and others reporting slightly elevated temperatures.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Gpu, Performance
Great value for VR Games
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a little upgrade this system rocks. I added Corsair 32GB DDR5 memory, Samsung 1TB M.2 SSD. Now system is complete. Upgraded fro R11 this feels great. Since I enjoy Steam VR games this was a game changer going from RTX 2070 to RTX 3070. Mostly all games run in Ultra video quality except F1-22 in VR. So I decided to upgrade to RTX 3080 card had very slight notable difference. If you on edge between the two I would say save money and invest on memory & storage. Like to know where to purchase rear cover for wire management. Please share info if anyone knows.
I would recommend this to a friend - Pros mentioned:Gpu
At last
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great PC lots of bloatware but fun stuff ddr 5 ram and 3080 rtx liquid cooling can’t be beat
I would recommend this to a friend - Pros mentioned:Gpu, Performance
Would highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer I upgraded to 32 gb ram and it is fast amazing picture and can run all the games I play on ultra graphics quality and still maintain high fps call of duty And escape from tarkov run amazing
I would recommend this to a friend - Pros mentioned:Gpu
A bit overpriced
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was steep to say the least. Cooling was another issue. 3080 was ok and ran a little warm. Also you could build the same pc for less than 2k
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello Xander,
Thank you for taking the time to leave a review of your Aurora R13 Gaming Desktop. We are sorry to hear that you are experiencing an issue with your device overheating. That is not the type of feedback we like to hear from our customers. We have noted the details of your statement and will use them to improve current and future products. Below I have provided troubleshooting steps to assist you in resolving your overheating issue.
Here are the steps to troubleshoot your heating issue:
1. Update the system BIOS.
2. Configure Alienware Command Center.
• Open Alienware Command Center
• Set the Active System Theme - Thermal as Performance Mode
3. When the system boots up, using the preinstalled software Dell SupportAssist run the stress test.
• Dell SupportAssist > Hardware Checkup > CPU > CPU stress test
4. Launch the Alienware Command Center, go to Fusion, and monitor the CPU frequency.
• The CPU peak temperature should be less than or equal to (≤) 100 ℃
• When under high stress, the system average temperature can be expected to be less than (≤) 100 ℃
• Note: The CPU average temperature can be expected to reach 95 ℃ under cool mode for the Alienware m15, m17, and x17 systems
Resolving a high temperature or overheating issue: https://dell.to/3F25rqN
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell