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Customer Ratings & Reviews

Your price for this item is $780.99
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The comparable value price is $2,599.99

Customer reviews

Rating 4.2 out of 5 stars with 57 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the Aurora R13's exceptional performance and powerful components, frequently praising its ability to handle demanding tasks and games. While some appreciate the price and build quality, others have noted issues with RAM compatibility and occasional fan noise. The RTX 3080 graphics card received mixed reviews, with some users finding it satisfactory and others reporting slightly elevated temperatures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Build quality
    Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Great equipment, SPECS different than specified

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build, specs different than what is specified in description. Aurora R13 doesn´t support 4800 DDR5 in RAM. It even comes with 2 8GB 4400 RAMS, and if you want to put 4 of those, it goes down to 4000. This I found out unfortunately in the R13 manual. Everything else is top notch, great build, average RGB, GREAT quiet fans.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    I Like it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer in the spur of the moment. I use it for content creation. It has some noise to it. A high pitched fan sound as well as a subtle hissing sound. I'm guessing the hiss is the water cooler. So it's not dead silent. It's advertised for streamers and content creators. It doesn't seem to get louder under heavy gaming. I use it at 1080P for content creation so I'm not trying to stress its performance. As long as it lasts me like 5 years without much issue I'll be happy with my purchase. I recommend deleting the Alienware bloatware software since it throttled my internet and interfered with my hardware I used with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great pc

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great pc, just never use it enough so I feel that’s potential is being compromised

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The only thing I didnt like is the fan noise sometimes when playing some games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice rig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect for an Alienware. Pricey, but cool. Only complaint: you spend all that money for the rig and they give you a dirt cheap keyboard and mouse… thanks Dell….

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Not fully as advertised but still great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer only 1 small issue the ram being locked in at 4400 instead of the advertised 4800 even went into the start up menu and it can't be increased even though the ram sticks are rated at 4800

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish is was easier to upgrade but awesome setup. Adding memory is the biggest pain depending on what cpu you get mine won’t go over 4400hz

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive for the name

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful system, but I was told it’s not the best PC it’s to expensive you can literally make a better one with the same price

    No, I would not recommend this to a friend