Customer Ratings & Reviews

To start off I’ve been a fan since I’ve gotten my first Alienware PC R16. Trade the previous versions for these since the pads wore off on my previous headset. I’ve been testing various headsets since I’ve had my Xbox and can honestly say the volume and bass are amazing. Ended up returning the steel series high end set for these. Comfort, lightweight and straight forward. Has never disconnected or had faulty audio noises. I believe issue are part of not having the right audio program set on your Pc. I use the free version of Sonar and can tweak the setting for perfect Cod audio and amazing booms for Helldivers. Can’t recommend a better priced, comfortable and great sounding headset.

The Alienware headphones took me a minute to learn to setup in settings but most of the time I just use the wire instead of wireless sounds clear when I play games only issue I would have is connecting it other then that it’s a good headset

Comfortable wireless headphones, easy plug and play wireless.

I'll start off by saying that I am a fan on Alienware and their products. My laptops, monitors, keyboards, mouse, etc. are all Alienware brand. I currently have an Alienware headset, AW510H, and thought it was time to refresh my headset. I actually bought this headset twice, returned it the first time because after reading online reviews I thought that due to user error (me), I didn't properly configure the headset to maximize its potential for my use. Unfortunately, I was wrong for buying the second time and right for returning the first time (facepalm). From an audio perspective, even after using Dobly Atmos to setup this AW725H, my AW510H was producing superior audio output. For reference, I've attached screenshots of my various outputs my pc recognized that the headsets were capable of. As you can see, per what my pc recognized, the AW510H was able to produce Studio quality output whereas the AW725H was only able to produce DVD quality output. Additionally, the AW725H was producing sound that seemed very low/muffled compared to the AW510H at the same audio level. I'm not a pro audio guy, so I'm simply using what my Alienware laptop is telling. I found this very odd and disappointing. While I could simply jack up the volume of the headset, the deal breaker for me was its lack of compatibility with my Xbox Series X. The only way I could use it with my Xbox was via the 3.5mm audio jack on the controller (cannot be connected wirelessly). However when using this headset in this manner, it deactivates the headset's volume and mic control buttons. To manage the sound, it has to be done via the Xbox audio setup directly, cannot be done on the fly (same for the mic). My AW510H doesn't have those limitations, the inline controls still function. I found this to be VERY disappointing. I really wanted to like (and keep) this headset but the limitations I ran into while trying to use it didn't justify the purchase so I returned it (again).

This product is very comfortable, the volume quality is amazing, long charge life, easy to pair with my system

I like the headset the quality and sound direction is very nice and the battery life and how fast it charges is insane I wish PlayStation controllers would take a page out of this things book.

They sound really great and have a high depth of sound - great for immersive gaming. They are really big, though. Like they hardly fit in any case.

These headphones are great for video games a little over priced but worth it if you got the money. The bass is really good as well as the audio and from what I’m told the mic quality is good as well.

Amazing battery life and audio, would order again.

i love the headphones removable ear pads.Great product but sound could be better!Battery charge is decent

Excellent audio quality, Comfortable for prolonged use

Amazing sound quality. Even better after adding Dolby Atmos one time purchase to it. Works amazing for Windows, Mac and Linux!

Very comfortable, fantastic sound quality, very user friendly as well.

Great connection and very comfortable, great for gaming or chatting

The sound is great is very comfortable i think is a fair price for the item

Good battery life and sound alienware has a cool logo decent headset even if a little pricey

Easy to connect with my laptop, battery life excellent

Love the quality of sound it provides and they are also Bluetooth

Love the sound that comes out of the headphones I wish it could connect to my phone and ps5 at the same time like the PlayStations ones due

These headphones have changed my entire gaming experience. I can play for hours with no comfort issues! The sound is very crispy and Pure. I purchased 3 pairs for friends and family.