Customer Ratings & Reviews

Nice laptop.But sometimes a little noisy even I didn’t play games. Battery not last too long.

Awesome laptop … light ,fast and good looking . Plan on using thru out the 4 years of college

Great customer service Great product Can never do wrong in alienware

Excellent computer for gaming and auto desk applications. Would buy again

Great laptop no issues so far and plays all the games I normally play.

Best in class to Perform any activity and it is loaded with all features

I’m a gamer and i have been able to play every game i have downloaded without a problem

My son has enjoyed this laptop and will be using it for school.

Best laptop I ever had. Especially with Alienware brand.

Small powerful and really makes you appreciate hiw good of a laptop it truly is.

My daughter loves this laptop. It is used at college, is very fast and convenient.

a lovely little machine, build quality is among the very best in all of laptops. feels premium, from the keyboard to the screen every thing is top notch. the only down side is DELL/alienware love to make machines run as hot as they can. throttling is what this thing does best you will reach 100 degrees C every time you turn this thing on. its over there on your desk? don't touch it its 100C...oh you put it in your backpack?? its 100C. find a display unit and touch the keyboard deck right where the screen meets it...fun game for everyone is seeing how long you can keep your fingers there.

Got this bad boy for a great price open box excellent condition! Worth the price!

Love it. Great laptop for anyone willing to spend the money.

Great product really good computer really should get now

The computer feels well built, reliable and fast ! I am very happy with it.

I have never owned a Dell before. I have always heard great things about Alienware laptops, and they are supposed to be the top of the charts. Typically gaming laptops especially Alienware are known for being thick, and powerful machines. Part of the reason is because the CPU/GPU combos require large fans and room to breathe. With this Laptop, Alienware has set out to change the game in a big way. Design: I knew that this laptop was going to be thin and light but when I opened the box and pulled it out for the first time, I was shocked. Not only is it the thinnest gaming laptop I have ever used, but it is one of the thinnest laptops in general. It is made of mostly metal and some hard rubberized materials around the keyboard area. Although it is not the lightest laptop in the world it still is the perfect weight for its size. You could easily carry it around in a bag all day and forget that it was there. This is unusual for a gaming laptop. This laptop only has a 1080p screen resolution and 144ghz screen refresh rate. Although I would have liked to see a little better screen, since it is a smaller 14 in screen it really does not matter as much. Games still look amazing on it and are buttery smooth. The keyboard and trackpad are not bad by any means, but they are just average in my opinion. The keyboard is RGB lit along with the Alienware logo on the outside of the laptop and these colors are customizable which is a great addition. When playing games for an extended period of time the laptop can become a little hot so I would not recommend leaving it on your lap but instead using it on a well-ventilated surface. Ports: All the ports on this laptop are located on the back. For its size it has quite a few ports. Including, a micro SD card reader, 2 USB-c, 1 regular USB, an HDMI, headphone jack, and charging port via USB-C. I believe the ports are sufficient however, I would have liked to see at least one more regular USB. There are still a ton of gaming accessories that still use regular USBs and I had to use a dock to plug in everything I use to game with. Another issue with the USB-C ports is that they are located towards the bottom and certain plugs I was not able to plug in since they casing around the USB was too large. Performance: Since this is a such a thin laptop it was surprising that it had such high-end intel processors and Nvidia graphics. I understand that they are not the absolute best out there, but they are still at the top of the list. This laptop has a 12th gen Intel Core I7 with a 14-core processor, 16gbs of ram, and a GeForce RTX 3060. This is a lot of power in such a small package. I ran some benchmark testing and this laptop performed as well as my other laptop which has a higher graphics cared and an I9 processor. I played several games, and I had no problem running them. I was able to get 100-150 frames per second playing call of duty vanguard. There is an Alienware command center and my Alienware which allows you to customize everything and adjust for specific games. Upgradability: Most gamers love to upgrade their PC’s especially since technology goes out of date quickly. Since this PC is so small, I expected it to be lacking in this department. One of the first things I did was pull off the bottom of the laptop and see what I would be able upgrade. Unfortunately, the only thing that can really be upgraded is the SSD. There is also only one SSD slot which means to get enough storage you are required to buy a single large SSD. The ram is soldered onto the motherboard, so it is not upgradable. However, it comes with 16 gbs of ram so it should be good enough. There are some other components that could be replaced if they go bad. Conclusion: If you want a gaming PC that you can easily take anywhere and play all the best games, then this is the one for you. So far, I have not seen any other laptops on the market that are this small and have this great of hardware inside. The screen size can be a little small at times, but it is fine for on the go gaming and can always be plugged into a large monitor when at home.

Its is a great divice i am satisfied with the product

Incredible notebook, Alienware never disappoints!!

I was so excited to get this laptop, I'm aware that gaming laptops are meant to be noisy but while I was setting this up it was insane. It made a high pitch whirring sound and sounded like it was rattling! I've watched youtube videos about the fan noise and the ones that i've witnessed don't bother me and mine SOUNDED NOTHING LIKE THAT!! i'm exchanging it tomorrow for another one hopefully it isn't broken.