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Amazon - Echo Dot (2nd generation) - Smart Speaker with Alexa - Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 29701 reviews

97%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 3 out of 5 stars

    Compared side by side with Google Home Mini

    Posted
    Jerry
    • My Best Buy® MemberMember

    I was split between the Alexa Dot and the Google Home Mini, so I bought both to compare side by side, what the heck, only $29 each right? lol Anyway, I have smart outlets and LED color bulbs to play with and compare between the two devices. The sound difference between the two is night and day, with the Google Home mini winning hands down, sounding much richer and louder. Turning other smart devices on and off, they are both about the same. Asking each the same questions side by side, the Google Home won again. I think because the Google mini uses Google as a search engine, as compared to the Alexa Dot using Bing. But the Mini 9 out of 10 times has some sort of answer, where asked the same question to the Dot, most of the responses were "I don't know that one". If the google didn't know the answer, it would at least come back with a funny sarcastic answer, giving you something other than "I don't know that one" Now the last major part of the 2 devices is the ability to either cast audio of any kind to it, Yes or now, and being able to send the audio out the Dot or the Mini with the 3.5mm headphone jack. THe Dot has the ability to send its audio out with the 3.5mm jack, which sounds awesome by the way, where the Mini doesn't have this ability, Google wants you to cast to a Chromecast audio or Chromecast. Both can Bluetooth from your phone. So we decided to keep the DOT for the bedroom so we can control audio in the bedroom over a pair of PC speakers since the DOT had the 3.5mm out, and keep the Mini for the living room since we can cast to the TV's chromecast that we already have and the ability to cast audio on our phone to the Mini. They both have the positive sides, but if wanting to play audio out of the device by itself, the Google Mini sounds way better!!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Fun but limited

    Posted
    pukfan

    Need the app to set it up. Changes made in app seem to not take effect immediately. For instance, out of the box it would not give weather in our area. Changed the locale in the app and a few minutes later we were able to get local weather. Works well in adding items to grocery/shopping list. We enabled a few skills (Pizza Hut, Match Game, etc). None work as well as we expected so do not use any of the enabled skills. Supposedly integrates with Dish TV, but not Direct TV yet. Need another device to use Alexa to work with the tv. Smart switches/outlets/etc for alexa to work with smart home. I would invest if I were handicapped, but I am not - easier to just flip the switch and grab the remote. Bought a amazon fire stick hoping it would be integrated with amazon echo dot. Hit or miss on this - we cannot ask alexa to play a particular episode of Numb3rs for example. Keeps going to the pilot movie. We enabled our ring door bell - so far can only use live view (cannot do much else). So a few hits, many misses. We'll keep it for the shopping list. Though even here the alexa app falls short - no badges on the app icon to indicate you have items in a shopping list. You have to remember to open the app, drill down to shopping list and then see if there is anything. Plays music well especially with amazon prime. Like how you could hook to your own speakers - but we need a wire-to-RCA(?) jack cable as our system is old so have not tried that yet. Worth $30 - not much more at this time. My friends swear by echo dot, we tended to swear at it. If grocery lists and music are your thing, then recommend. If your home is already a "smart home", then recommend. If not, recommend waiting till its skills improve.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Pretty neat. Feel like a kid with a new toy.

    Posted
    Kerri
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The product itself isn't a bad product, what is annoying about the entire Amazon Echo family is that you can only register it with a phone number. If you are a prime member with your phone number linked to your account you will have to call Amazon to have it unlinked. Now, you have 2 accounts. One with your email and the other with your phone number. Another hassle is all the apps you have to download and register with so the device will control lights and electrical outlets. All of the skills the Amazon Echo has the potential to have are really cool, although every single skill you have to enable also comes with it's own language you have to use to communicate with Alexa. It is terribly confusing and frustrating to try to get Alexa to use the skills you enable. You must use exact phrases to access the skill you are interested in utilizing. I do really love the Amazon Echo and it's functions. I literally played with it the entire time, from wake to sleep, for 24 hours. My 7 year old has made a best friend. Alexa will: tell you how to spell a word, quizzes kids on math & other facts, plays music in seconds while you're hands are full, makes grocery or to-do lists, notifies when a package is or will be delivered, offers amusement with jokes and educational information, reads stories to children, connects to Alexa remotes, daily updates (news, weather, sports, daily vocabulary, & much more), makes phone calls & texts to contracts, you can pair it with other Amazon Echo devices to play music throughout the house, and SO much more. This device is also easy for the elderly to use once it's setup and they can contact 911 in case of a fall or injury.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Kinda cool but not my Siri

    Posted
    RichardInEnglish
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I know that there are mixed reviews for Apple's digital assistant, Siri, but I've never had anything but good things to say about the lady from Down Under (OK, so I chose the female Australian voice...sue me). She does everything I need a digital assistant to do, and she normally does it flawlessly. Sure, a hiccup here and there, but I can ask for music from my iTunes library on demand, call up a podcast, have texts read to me while I drive, respond to said texts without taking my eyes off the road, and pretty much ask any inane question I need answered, when I need it answered. That's my Siri experience. Alexa was great. The Echo Dot is tiny and connects to the input on a mega stereo system. Alexa has tons of skills to enable. She can hear from far away and call up anything that's in my Amazon ecosystem of media. But do you know what? The bells and whistles did nothing for me. She didn't add anything to my world that my Apple TV, iPhone, and Siri can't already do for me. So, I'm kinda thinking the Echo and Alexa are average. To top it all off, Alexa can't dial a number, send a text, or read my email. Siri can. In my book, Siri, and Apple, win.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    It’s almost cool, has a few limitations

    Posted
    CyborgNerd
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I connected an android and an iPhone and both experienced some set backs. The call feature works pretty good with android and to no surprise struggles with iPhones. Only one “user” can use their Spotify and it has to be the “primary” user. There is a way around being able to use another user’s Spotify, but it’s easier to connect via Bluetooth to an actual speaker. Alexa can’t understand questions as easily as the google home. With Alexa questions have to be very specific and direct. Since Alexa doesn’t use google, she also doesn’t have answer to many questions you can google faster on your phone. However, Alexa is still pretty fun. The alarm worked great. Using the IFTTT app I was able to use my iPhone calendar. There also a lot of fun “skills” you can allow Alexa to have, such as, asking what’s on Bob’s Burgers chalkboard: burger of the day. The downside to the task is the unnecessary long phrases that have to be said to use the skills. Overall, Alexa can be fun to use, but not for more “advanced” skills.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Mixed Feelings on This One

    Posted
    Jerry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Maybe I'm not quite tech savvy enough, and I've not been an early adapter of the voice assistants (including the one on my phone), but Alexa and the Echo Dot seems to be more of a novelty than a true benefit in day-to-day things. Perhaps if I had more things, like lights and such, connected to my SmartThings hub, maybe it would help. The interface between the Echo Dot and my Fire TV is pretty rough, too. While there are, apparently, thousands of Alexa skills (think apps) out there, I've not found very many that actually seem beneficial. Yes, you can get news updates, jokes, and play games with the Echo Dot, but that's just entertaining, and not all that helpful. On the positive side, the Echo Dot was only $39.99, so I can give it more time to see if it becomes more useful as I play around with it and research possible skills I might find beneficial. I would not recommend it in general, but I marked it "recommend" as it does what it claims it will do It's a gd product if this is what you're looking for.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Doesn't Offer Much

    Posted
    EducatedShopper
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased one of these with the intention to use it with my new Vivint home security setup. However, it doesn't offer much more than that. It will give you the weather, play a short sample of a song you ask it to, play music from different music apps, conduct basic web searches to retrieve very limited information from, allow you to set a timer for any time limit that I've ever asked (max of 30 minutes,) answer simple math problems, and a few other things. Other than these simple things, however, this device is still useless at this time. Amazon does claim to constantly be writing code to enhance their Echo devices' capabilities, but they have a long ways to go before it becomes useful, in my opinion. I now understand why I see everyone in my area selling theirs. The product reviews that I had read before purchasing this device never really gave details as to what its capabilities are, so I blindly purchased it to (mainly) be used with my Vivint SmartHome technology.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Fun Device, but glitchy at times

    Posted
    MichaelT
    • My Best Buy® Elite MemberElite Member

    So I really love this device for the most part. It's a fun device, Alexa will sing to you, she will get information for you and even tell you a joke, so many fun things this device can do. There are also a lot of practical applications as well. Sound quality is pretty good for a small device, gets pretty loud. Not too much base, but still a fun device. However, the glitches are pretty bad at times. Randomly she will come in and say something totally irrelevant even when you don't ask Alexa anything. Randomly she will decide to call someone in your contact lists on your phone, and its kind of annoying. Hopefully, they will release a software update to the device somehow to make it better, but for now its unplugged and is a desk ornament, but hopefully they fix it because its a really cool device.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Room for improvement

    Posted
    Footzilla
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Alexa has trouble communicating with my fire stick tv - she will open a program but not always play it. She especially gets confused playing Spotify music on my fire stick tv - she opens the app but when asked to play song it plays through the echo dot speaker and not my television. She can also only set up 2 alarms within 24 hours - I’d love her to be able to have a recurring alarm. Also, having to say Alexa all the time is irritating. I said celexa the other day just to see if she would respond to any other name and she responded... lol! She has also started to play music randomly or respond to something when I haven’t even said her name - very sensitive device. I do think this device has its perks - it’s great if I am getting ready and need to know the weather, time, news update or want to just hear a type of music - she has very interesting selections. She doesn’t do driving directions though :(

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Echo is not as smart as they claimed

    Posted
    James
    • My Best Buy® MemberMember

    Just got the Echo Dot couple days ago and I am disappointed. They told me I could use the Dot to control my Fire TV Stick. Well, I could, to a very small degree. I have Sling TV on my Fire TV stick. Under Sling TV, I have many programs such as HGTV, Food Channel, etc. When I said " Alexa, go to Sling TV", it would take me to Sling TV. But once I was there and wanted to choose specific channels, Alexa was not able to do it. Also, Alexa could take me to some specific shows but again, when I wanted to go further to a specific episode or even ask it to play the show, it was not able to do it. So in the end, I still had to use my Fire TV controller to do it. It's kind of pointless. For now, I will just ask Alexa date, time, weather and use it to play music. Very disappointed. Not as good as what the Echo specialist at Best Buy told me. Maybe he doesn't even know how it works??

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Almost there

    Posted
    Kaplan310
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This item is not quite there yet. When you add items to your shopping list it's just to the Alexa app list which is different from your Amazon shopping list. It only plays some music. Amazon added a new music subscription on top of the prime music -that costs extra so that you need it to listen to any song you want with the dot. Alexa could set a wake up alarm but it couldn't play the alarm sound for me. I wanted to know how loud it would be. It's hard to tell if she even turns up the volume when you ask. She can't add stuff to my cart, nor can she tell me what's in my cart on Amazon. She couldn't tell me about my orders when I asked and she couldn't access my phone calendar or to do list. It didn't seem like anything was really working as advertised except the music. And again even that was very limited.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great device but...

    Posted
    Angie
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I prefer this model of Alexa. I really don’t care for the newer models. It doesn’t have as good as sound as the Google mini but it can connect with your Bluetooth speaker so you can get great sound that way. You can play Pandora on it, you can turn your lights off and on ...if you have a smart plug, you can get the time and temperature, and you can make calls to mobile phones which can be great if you aren’t able to get a phone. It’s a great price as well. I didn’t rate it as high as you would think ,I would have but did not simply because of the glaring issue some of you may be aware of the privacy issues. Otherwise it’s a great device.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Slightly disappointed.

    Posted
    MagnoliaMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have her in 5 rooms in my home. Although they are supposed to hear you from the closest location- it isn't uncommon for 2 to set timers and go off simultaneously but not in sync. If you have music playing in the Living room and you want to turn down the volume say to answer your phone while you're in the bedroom- don't expect the one in the bedroom to turn the loud living room off when you ask her too and your. She constantly says unable to connect but if you ask her what time it is she reconnects. Not very reliable. There is a ton she can't answer compared to Google Home. Downside with Google home is it works with pretty much nothing right now. As soon as that changes I could see Google's voice technology taking over Alexa by leaps and bounds....but until they work with Wink and all the other home automation stuff I have I'll stick with Alexa. She isn't that bad but far from great.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Newest addition to my smart home

    Posted
    JerryZ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My learning cure is still more of a straight line. It appears Alexa may be smarter than me but that's what I am hoping for. Alexa's voice is very clear and I haven't added the external speakers. I refrain from calling IT a she because IT is a machine, digital but a machine. I was quickly able to add it to my WI-FI using my tablet. The white puck fits my tastes, though you can get other skins. Okay, good and bad. Not a lot of 'apps' or connectors written for the hardware out there. It sees my thermostat but have yet to get it to control anything. I am able to set an alarm clock function and tell it to set a timer for a set period. Not the devices fault, but the operator, me. I do see having one in may rooms of the house. Next to find some lighting controls to work with to augment my smart house. I'll update this as things change.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Needs a more advanced user

    Posted
    Tanny1354
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I enjoy using the Echo Dot, when I intend to use it. When I don't, somehow it seems to think I say something to it when I am thinking it is off and it says sorry I did not understand. I did change the name to Echo, I wanted to be different and not use Alexa, so maybe that comes up in my speech more often and it thinks I am talking to it. It is a bit amusing but becomes annoying at times. Otherwise I would say overall a good product. Pretty easy to pair to other Bluetooth devices and very portable. Would like to use it with not Bluetooth radio (car stereo) to Bluetooth adapter to Echo but haven't gone that far in attempting to set that up as we are not having much luck with the adapter. Overall the device does what we read it does, was hoping to set it up to multiple rooms / homegroup but haven't had much experience.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A good price

    Posted
    Ange
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    At the time I purchased this Alexa I got it for a good price. and I guess it does what it's supposed to do but I don't like the fact that it comes on sometimes and listens even when you're not giving a command. I think it's better than Google because at least when it comes on the little light rain shows you that it's listening. It has its perks but there are certain things about it that I'm not crazy about. The ordering experience with Best Buy was good, came in faster than I thought it was as it had to be ordered because they didn't have any white ones in stock at that time. So it came in faster than anticipated and I got it at super low price on sale so overall I guess I would say I was pretty happy with the purchase.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent option for streaming to speaker

    Posted
    Crash
    • Verified PurchaserVerified Purchase

    I received 1 for Christmas with a speaker that it pops into. After playing around with it I decided to buy another to stream my sirius out to a speaker by my hot tub. I had been using my sony surround system to stream to a sony wifi speaker. I was limited to playlists and pandora until I connected the dot to that same speaker. The main negatives I would give it is that it keeps losing some of it's 'smarts'. I keep having to link my sirius account. My girlfriend tried setting up the 'find my phone' feature for an hour and Alexa's routine was in a loop spitting out the number to connect but never linked to the phone. If you have good spare speakers it is a great option to add for it's features. I have it linked to my philips hue hub and nest thermostat.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A little less than expected

    Posted
    tonyc
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The device connects easily to your wi-fi network, especially if you use the downloadable Amazon Alexa app from your phone's app store and run the setup. Once we had it connected we immediately tried asking basic questions like "When is the football on TV tonight?", "What's the baseball schedule", etc. These were mostly answered but some received the response "I'm sorry but I don't know that", or the like. What really upset us was when we tried to say "Call Tom" who is in our phone's contacts. When it said, "I cannot find Tom in your contacts", I started searching the web for answers from other users. It was then that I discovered that it only would call other Alexa app & Echo users! ** Now that is lame! ** I'll keep persevering, and try other things, but I'm not that impressed I'm afraid.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    My Echo Dot's Alexa needs a Hearing Aid

    Posted
    BestBuyCustomer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have both the Echo Dot with Alexa and the Google Home with the Google Assistant in the same room. The Google Assistant hears me fine from anywhere in the large room. Alexa only here's me when I am in close proximity. I like the way Alexa can learn complex actions with the skills concept, but I prefer the answers of my day to day questions and to play Music from the Google Home. I got the Echo Dot because it has a skill to control my DishNetwork via voice. This is working well, but calling across the room to Alexa is frustrating. I am always yelling at her to get her to hear me. If you have no reason such as a particular skill the Echo can do the Google Home can't I would skip the Echo Dot and get the Google Home or Google Home mini instead.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed!

    Posted
    MagnoliaMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    For starts- the recognition is not great. Secondly Amazon pushed this product as convenient for a person to have one in each of their rooms- I bought 5! They do not work well together at all. I have some first generation and the second generation and neither is better. It is not uncommon for both to pick up on your command and before you know it you've got a timer you set to let you know your tea is done steeping going off in the Kitchen and the bathroom. The recognition is okay but there are many things she responds to I'm sorry I don't know the answer to your question. These are often things Google now always can answer. If Google home were more compatible with wink and the huge list of things Alexa is then I would hands down buy the Google home. Alexa is okay but far from great!

    No, I would not recommend this to a friend