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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.4 out of 5 stars with 216 reviews

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89%
would recommend
to a friend

Customers are saying

Customers value the Geek Squad Certified Refurbished Express Base Station for its ease of use, strong performance, and improved Wi-Fi range. Many appreciate its compact size and the ability to easily set it up, while also praising its affordability and good condition. Although some experienced minor issues with wireless connectivity, the positive feedback on performance and ease of use outweighs these concerns. The AirPlay functionality is also a frequently cited advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 216 reviews
  • Rated 5 out of 5 stars

    Refurbished is a great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as an airplay receiver for music streaming outdoors. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, typical Apple ingenuity and design. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to extend my network............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended. It did increase my wifi signal and range significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quick shipping. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in exactly as expected, refurbished quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked just like a new one. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so handy and fun...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so great to send music to all parts of the house...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage, and a very stable router. Can't go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airport Express refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm. Extended my network with ease.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad open box item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot from this item but as it turned out, it was not performing well. Not sure if it's because it's an open box item but I've tried resetting it for more than 30 times and still failed to operate correctly

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product but terrible refurb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love apple products. And I own everything apple. But the Best Buy refurb was not done properly or the airport air just was terrible. Couldn't get it to work and apple products are the easiest to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I ordered came quickly but came with no instructions on how to set it up.. It came with someone else's setup (user/password) and geek squad couldn't figure it out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too expensive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to extend the coverage of my network. It resulted in a common router. Too expensive for that.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbirshed, doesn't work great. Suppose to get 50 down, range to bedroom already week. ASUS router is probably a better bet

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just ok.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this bridged to be Airport Extreme and the performance has been mixed at best. When it works well it extends my range of my wireless network and improves the speed in the far reaches of my home. But often it loses connection or slows to a crawl with no explanation and effects everyone on the network. Would be happy if it worked more reliably.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the AirPort Extreme instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money is better or spent on buying AirPort Extreme. Significant increase in speed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but you can’t use it as a WiFi extender

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Underlying password

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ALL things Apple! Bought the refurbished AirPort and attempted to set it up. Problem came when attempting to set it up to the network. It needed a password, but the password was not included with the refurbished system. I called Geek Squad but they could not find nor reset the password. It is not the Geek Squad's fault (from what I was told). Some systems come to them with the password while others do not. Either spend the extra money to purchase the new device or continue to return the device until you find one with a password. I ended up purchasing a different system all together.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Well, that was disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the "refurbished" Airport Express within a reasonable amount of time. There were no instructions enclosed. It would not work wirelessly, after many attempts. Finally I hooked it up with an ethernet cable and it worked...BUT it already had a name and password, so I was not able to use it. Returned it to the store - they didn't even apologize for the inconvenience of wasting my entire evening, and having to make a trip to the store. This thing was NOT refurbished, they just threw it in a box and sold it to the next sucker to come along - ME.

    No, I would not recommend this to a friend