Customer Ratings & Reviews

the only downside is the occurence of the blue screen followed by a phone reset when using "Snap Chat"... so I deleted the app and all is well without "SnapChat"

I like the design of the new iPhone 5s. It's light weight and easy to use. The Touch ID fingerprint identity sensor was one of the main reasons for me to buy this smart phone. Apps run very fast on this device using the upgraded hardware and iOS 7.xx. I am looking forward for a larger screen iPhone in coming days. I wish the battery life gets even better along with a higher resolution display.

Outstanding phone. Surprisingly good battery life. Replaced my 2-year-old 4S, and is a huge step up and so much faster. Size and weight are perfect, screen is so clear and brilliant, great reception, so easy to use. Cameras and sound greatly improved. Touch ID is super. Best Buy sales associates were very helpful setting it up, cheerfully gave me handy tips. No shortcomings for this tech-friendly upgrade.

I have been using the Apple iPhone since the 3GS. I have never tried an Android device so I cannot compare. I personally have nothing bad to say about Android phones and have thought about trying one out. However the iPhone does everything I need it too and many more things that I have no use of. I keep things simple, not that I don't enjoy a little chaos now and again, but for me the iPhone is simple and elegant. There are other devices on the market that can do things that the 5S cannot, but for me it does what I need it to do. So it comes down to what you want out of a device. I would recommend the iPhone 5S to anyone on the fence but would advise them to keep an open mind. I am not an Apple fanatic, but I do appreciate a solid product regardless of the manufacturer. I have not had any issues with any of my iPhones in the past, so I will probably continue to get the newest iPhone whenever the battery life on my current phone begins to call it quits. I will say this about the iPhone 5S, the fingerprint scanner is awesome. It's a nice security feature even though it may not be perfect. Other than that, it's an iPhone and I'm satisfied with mine.

More durable, faster, bigger screen, better camera. Apps are all available that I could ever want. Apple products are simply in another world than competitors. Plenty of storage for all my pictures and videos. Highly recommend this iPhone and storage size. Maybe even the next storage size up for those who use this as their only camera and video recorder.

I upgraded from an iPhone 5 and have been impressed. TouchId (fingerprint sensor) is amazing and its hard to think how I lived without it. The new processor is crazy fast and the camera is improved. I would have liked more megapixels and the change in pixel size, but I suspect that's coming in the next version. Battery life is slightly improved, as I now get a full day of fairly heavy use without charging. Not going to compete with some of the android devices, but with their bigger screens there is a lot more space for batteries. I miss the black back too. Space Grey will do a much better hiding those nasty dings along the edges, but I still think black looks better.

The new iphone 5s is a great phone. This replace a iphone 4. Big improvements are the screen size, video quality, camera, and speed. battery life could still be improved.

This is my 2nd Iphone. I upgraded from Iphone 4S primarily to get a 32GB version. I really appreciate the improved battery life of the Iphone 5S while on 4G/LTE. The bigger screen is a plus. The pictures are sharper and apps load faster compared to on the 4S. Bunch of new ios 7 features such as Internet Radio and ability to take rapid pictures with the camera are also impressive. Overall I am pleased with the phone. I see some bugs in the email program (where 1 email appears twice in the list), but apart from that I don't have any complaints.

I was totally content with my iPhone 4s. Best Buy sent me an email saying they would give me $200 trade towards an iPhone 5s for my old phone. I couldn't pass it up. I took the trade-in, added 25 bucks and got the 32 gig iPhone 5s. I love it. I love the extra storage room for all of my pictures and songs. I remember when the thumbprint reader first came out, I thought it was just a gimmick. I really wasn't interested in it at all. Now, after having lived with it for a while, I am a believer. I love the thumbprint reader. I'm not sure what they did to the antennas on this thing, but it picks up much better than my iPhone 4s. And, I was happy with it. For a phone that I didn't even plan on buying, I couldn't be happier with this thing. I do photography as a hobby, so I have some really nice semi professional equipment. The camera on this iPhone 5s is so good that I find myself leaving my digital SLR and bag of lenses at home more and more. The convenience and quality of photos that you can take with this phone is incredible. I'm not saying that this phone camera will replace a high-quality digital SLR, but I am saying that the convenience of this phone and the quality of photos, especially in daylight, really makes this a fun camera to use. I find myself being able to take pictures that I normally wouldn't be able to take because I don't always lug my big camera equipment around. Yet, when I get the photos home and get them into Light Room on my computer, I am very impressed with the quality. I've had this phone for about three weeks now and I'm totally happy with it. When I first got it home, I could not connect to my Wi-Fi. After doing a little digging online, I changed one of the security settings on my wireless router. Since then, I have not had a problem with my phone picking up the Wi-Fi at all. As a matter fact, my daughters iPhone 5 picks better now than it ever did.

Bought as a replacement phone for my daughter. It is just the right size has just the right power, storage, features etc. Love the iPhone 5S!!!!!

The 5S is just as I expected--takes good pictures, it's lightweight, and the new fingerprint scan feature is awesome. The battery on this phone drains pretty quickly, and I've made sure to adjust the settings for autodimness, and I always close out apps when not in use. I'm not sure if it's the latest iOS update, but hopefully this is something they can fix relatively soon.

Same great functionality that you expect from an apple phone; this one feels really light in your hand (mainly when you are moving from an iphone4); this is my wife's phone and sometimes she doesn't "feel" the phone due to be lighter than the previous one (she needs to get use to). A good protective case and screen film is taking care of those times when she forgets the phone is "there". Overall good experience, after all is an iphone from apple.

Great phone overall. Ive had iphone for the last three generations. Very pleased with OS and plenty of new features. Only issues is with battery life. Having to charge once throughout the day is something that need fixing. also the colors chip. not only on the space gray but on the white and silver as well. Besides that it is a great phone overall.

I bought a galaxy s5 which I hated with a passion. The phone was too big and the battery life was not great. I exchanged it and decided to get a 5S. I like this phone better because the apps are a lot faster and the screen is slightly bigger than the 4S I previously had.

Got a great trade-in on my 4S, so I decided to upgrade, even though I loved my 4S. Glad I did! The Touch ID time savings and better security is worth the price of admission. And 64-bit processor will be fast for a long time. Bigger screen, better camera nice, too. Go for it!

There is nothing more tedious than the iPhone v. Android debate. If you like your phone, good for you, it really shouldn't define you as a human being. I got a 3GS back in 2010 because I needed a new phone, and having played around with iPhones belonging to friends, it seemed very intuitive, so I made it my first smartphone. Finally upgrading was an easier decision after doing some research about the 5S's 64-bit processor, because the technology gives you a bit more time before your device becomes obsolete. My wife has a Galaxy 4, loves it, and it has a lot of things to recommend it. I'm comfortable with the iPhone, it's fast, the processor and camera upgrades are significant, and getting it for $75 off was the icing on the cake. I'll say the same thing about the 5s that I said about ny 3GS when people asked how I like it: It just works great. If you prefer Androids, I'm not going to waste any effort trying to change your mind.

This is my third iPhone. Overall upgrading from a 4S to a 5S was pretty much as expected. iOS 7 is faster, the larger retina screen is great. The Touch ID works well.

Anyone who has an iPhone knows how easy they are to use. Although there aren't many noticeable enhancements with the 5S, it's the inside that counts. The A7 chip is superfast and the apps being developed should be able to tap into that power. The only thing I would warn users about is location services. These can drain your battery, so make sure you use them sparingly, especially when navigating (turn it off or select 'done' when finished.) Other than that, iPhone 5S has the ability to connect your life with everyone who matters.

Upgraded from a 4, so had an idea of what to expect from the 5s. Overall really happy with the phone. Faster, bigger, more features. Just wish the battery lasted longer.

Battery life not so great but fingerprint scanner is awesome. Faster processor, better camera. Siri is improved.