Customer Ratings & Reviews

My hand wasn’t steady enough, no drag on the pen when you write.

It doesn’t work with all iPads with magnet only certain versions- you never truly own an Apple product they always keep control of it

The inability to determine if this pencil was compatible with my ipad was ridiculous. Not only was it not compatible, the return date was missed. So I have a paper-weight. Another reason not to buy at crap-buy.

“Great quality, easy to use, and worth the price!”

Best Buy sales guy didn’t have a clue and sold me the wrong one. Even argued with me when I said I don’t believe that’s the right one. Lovely customer service fail.

Did not work did not like this product. It did not work on my daughter’s tablet at all. Want my money back

I bought an apple pencil pro for my daughters ipad 10. I waited less than a month an they wont let me exchange it. No go. Its not capable with her model.

No longer is working with my iPad after a few months

I bought it but didn't fit with my Ipad. So, I returned and bought Pro.

I returned the item to the store unused. Store failed multiple times to return my call regarding an issue. When I retuned the item the clerk said we don’t take calls they go to an outside phone center. I called the number in front of him and stated that the person on the other end, and that person confirmed he was in the Franklin /Brentwood store. I asked for a manager Jeffery to call back several times and my request fell on deaf ears.

The Apple pen i was recommended did not work with my Ipad i bought for my daughter. It was a lot of money and sad to have paid for it even with Best buys geek squad help.

Not versatile. Thought it would make things more enjoyable. Just a headache.

Was great when it worked, then randomly broke and won’t start charging again when connected to iPad. Says it’s connected for a few seconds then disconnects. Very disappointed, usually Apple has high quality products.

Apple Pencil stopped working it connects fine and everything I did all the trouble shooting I can do and it won’t draw at. All

If you want to earn the right to be able to track your pencil tyen plan on spending 10x the price for a new iPad. Apple is a joke. Im glad my decision to only use reasonably priced 3rd party accessories was validated.

I purchase a refurbished iPad Pro Pencil. It is not working, will be returning today

Brand new open box Apple Pencil pro. Pen does not work at all.

It’s a good Apple Pencil I just think it’s harder to use. Nothing that special about it.

I purchased an open box option, with curbside pickup . So , when the employee gave me the pencil I never once opened the box and to my surprise when I got home it was not inside ! I have tried calling them and they dont pick up at the pacoima location. Now i have to go in person and waste my time and explain that its missing . Im so upset since i needed for work .

I bought the pencil as an open box and when I tried to use it, it appeared that it was already registered by another user. Best Buy offer it inspected and without a lock, but that's not true. Unfortunately, I don't live in the USA to return it in-store.