Customer Ratings & Reviews
- Model:
- TM822R
- |
- SKU:
- 5839004
Customer reviews
Rating 4.6 out of 5 stars with 173 reviews
(173 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the SURFboard 8 x 4 DOCSIS 3.0 Voice Cable Modem's ease of use, affordability, and strong performance. Many appreciate its straightforward installation and the inclusion of a phone jack for those needing home phone service. Positive feedback highlights its compatibility with various internet providers. A small number of users noted the lack of Wi-Fi capabilities, requiring a separate router.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
works on optimum cable systems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy hook up set up simple would recomend this item for optimum cable system
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Great modem for optimum service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem for optimum service. Very expensive and works perfect. Easy to setup and save me $10 on my cable bill.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Goodbye To Monthly Optimum Modem Fees
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exact replacement for the Optimum Arris modem I was paying a monthly fee for. Easy install an phone call to Optimum to activate.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same modem as one rent to me by Cablevision. Easy to install, called cablevision to register modem and it works fine. Save $10 a month on rental charges.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Good cable modem, compatible, functional
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a direct replacement for the cable provider's cable modem. Works great in a business environment.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to replace the cable modem we were renting from cable company. It works great and will pay for itself within a year.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
cable modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to set up. It saves a lot of money by not having to rent one from the cable company.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Optimum
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works with optimum online. Good way to save $10/mo rental fee. Need to call and register it with optimum.
I would recommend this to a friend Rated 5 out of 5 stars
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem to be able to utilize phone service and to stop renting from Comcast. It is filling that purpose very well.
I would recommend this to a friendRated 4 out of 5 stars
Works with Optimum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works with Optimum. Just call tech support and will active the modem. Takes about 15 minutes. only 4 stars because I just got the modem.
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saves money on the cable bill and works great! We wanted to cut the cable bill a bit and bought this to replace the one given to us by cablevision
I would recommend this to a friend Rated 5 out of 5 stars
works with optimum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works with optimum here in NYC , u can buy and just call optimum and update the info with them and save some money.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
beats paying optimum $10 a month!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great, it’s the same one that optimum provides me but now I own it and I’m saving $10 off my bill.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Item performs well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem works as well as the original supplied by my cable company and now saves me $10.00 per month from my bill.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Works just like the one from optimum.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem works great and it will save you $10 a month by buying it instead of renting it through optimum.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
What was recommended by comcast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need the modem to increase my internet speed. Was a modem phone router recommended by comcast to get the most out of my wifi.
I would recommend this to a friend Rated 5 out of 5 stars
Good modem for optimum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem has a phone jack on the back and works well w optimum service
I would recommend this to a friend- Cons mentioned:Wifi
Rated 3 out of 5 stars
Jury is still out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace our cable company's modem to eliminate rental fees. This is a very slightly different model...this is the TM822R. The cable company's is TM822G I believe. The new one seems to disconnect from the Internet several times a day. We unplug it and plug it back in. Eventually it re-connects. Not sure if it's the new unit or the cable company yet. So the jury is still out.
I would recommend this to a friend Rated 5 out of 5 stars
Saved $13 a month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent back the modem we were renting. Just make sure if you have voice and internet you get this modem
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Modem
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great get speed posted on it no drops love it really made a difference
I would recommend this to a friend






