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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 173 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the SURFboard 8 x 4 DOCSIS 3.0 Voice Cable Modem's ease of use, affordability, and strong performance. Many appreciate its straightforward installation and the inclusion of a phone jack for those needing home phone service. Positive feedback highlights its compatibility with various internet providers. A small number of users noted the lack of Wi-Fi capabilities, requiring a separate router.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 173 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works on optimum cable systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy hook up set up simple would recomend this item for optimum cable system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great modem for optimum service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem for optimum service. Very expensive and works perfect. Easy to setup and save me $10 on my cable bill.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Goodbye To Monthly Optimum Modem Fees

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact replacement for the Optimum Arris modem I was paying a monthly fee for. Easy install an phone call to Optimum to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same modem as one rent to me by Cablevision. Easy to install, called cablevision to register modem and it works fine. Save $10 a month on rental charges.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good cable modem, compatible, functional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a direct replacement for the cable provider's cable modem. Works great in a business environment.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace the cable modem we were renting from cable company. It works great and will pay for itself within a year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    cable modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. It saves a lot of money by not having to rent one from the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Optimum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with optimum online. Good way to save $10/mo rental fee. Need to call and register it with optimum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to be able to utilize phone service and to stop renting from Comcast. It is filling that purpose very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with Optimum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works with Optimum. Just call tech support and will active the modem. Takes about 15 minutes. only 4 stars because I just got the modem.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves money on the cable bill and works great! We wanted to cut the cable bill a bit and bought this to replace the one given to us by cablevision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with optimum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with optimum here in NYC , u can buy and just call optimum and update the info with them and save some money.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    beats paying optimum $10 a month!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, it’s the same one that optimum provides me but now I own it and I’m saving $10 off my bill.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Item performs well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works as well as the original supplied by my cable company and now saves me $10.00 per month from my bill.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works just like the one from optimum.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great and it will save you $10 a month by buying it instead of renting it through optimum.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    What was recommended by comcast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need the modem to increase my internet speed. Was a modem phone router recommended by comcast to get the most out of my wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem for optimum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has a phone jack on the back and works well w optimum service

    I would recommend this to a friend
  • Cons mentioned:
    Wifi

    Rated 3 out of 5 stars

    Jury is still out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace our cable company's modem to eliminate rental fees. This is a very slightly different model...this is the TM822R. The cable company's is TM822G I believe. The new one seems to disconnect from the Internet several times a day. We unplug it and plug it back in. Eventually it re-connects. Not sure if it's the new unit or the cable company yet. So the jury is still out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved $13 a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent back the modem we were renting. Just make sure if you have voice and internet you get this modem

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great get speed posted on it no drops love it really made a difference

    I would recommend this to a friend