Customer Ratings & Reviews
- Model:
- T25
- |
- SKU:
- 6379635
Customer reviews
Rating 4.4 out of 5 stars with 548 reviews
(548 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the overall performance and speed of the SURFboard DOCSIS 3.1 Cable Modem, noting its ease of use and simple setup. Many feel it's a great modem for the price and appreciate its ability to connect multiple devices. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Xfinity users need this!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this modem but had to return. It wasn't compatible with COX. Here in Las Vegas. Had to get something else that was on the list of modems COX is compatible with. I bought my own modem to stop the rental fees etc. to bring my bill down.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Makes sense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can purchase this or rent it from comcast for $15.00 a month. It pays for itself in less that a year. Easy hook up, works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Better than renting.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great choice to purchase. Did have some issues at beginning as would go off line but seems like they have fixed the issues. Speeds are higher than our old modem and saving the monthly charge from Infinity
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Modem Internet and Voice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Product. Very easy to hook up and was working very well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Buy my store to shop.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek squad come and do the install. This thing works great. Also the great service in installing it was terrific. As far as I am concerned there is NO other place for me to shop. I have shopped at Best Buy for years and never had one bad experience.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Comcast Modem good but not great.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Comcast Customer and this is one of 2 or 3 other that work with this company. I only wish this device can also be wireless. So far so good and no issues to report.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working much better than the old pay per month Xfinity modem. Happy to purchase my own.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great product for Xfinity 1G service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, but beware that your computer will be what determines the actual download speed. I have 9 computers on my network and download speed varies from 350M to 975M. The telephone option works great and it is nice to be done with the Frontier's AC hum on the landline.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
DOCSIS 3.1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast modem, some limit with using both ethernet ports in connecting router. Both needed for DOCSIS 3.1 speed as Comcast/xfinity customers. Used multiple ethernet ports from router without issue.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Arris SURFboard DOCSIS Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to save $ on renting from Comcast. Only three weeks, but seems to be working very well so far. Comcast tested it during a service appointment at 989 Mbps versus their line at 1,002 Mbps.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
One fast modem!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this modem after reading reviews on it, I have Comcast and never really was able to obtain the speeds I was paying for with their modem I was renting. I paired this with a Night Hawk Router and now I have a very fast setup to do the things I want to do.
I would recommend this to a friend Rated 5 out of 5 stars
ARRIS - SURFboard DOCSIS 3.1 Cable Modem
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this modem to use as my own equipment to get rid of the monthly charge for the provider's modem. It has paid for itself many times over.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
arris modem from best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was avery easy set up its compatible with what comcast uses and so far works great have no issues you do need to call comcast and give them numbers and information on what model it is and they r very helpful so highly recommend this product
I would recommend this to a friend Rated 5 out of 5 stars
Buy This To Save Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem compatible with Xfinity. Buy one outright rather than pay Xfinity a modem rental fee.
I would recommend this to a friendRated 4 out of 5 stars
Great modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta modem for modern internet. Works with Xfinity.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Buy it but go big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got a chance to use it, but they are a good bran the last 2 worked very well
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
A perfect modem for a home network
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A perfect modem for extending my home network. Replaced my Comcast equipment for a fraction of the price.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris SURFboard DOCSIS 3.1 Cable Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem ! Much smaller than my previous one. It's faster and I am very happy with it. I highly recommend this modem for Xfinity internet & Voice
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Best Internet & Voice Modem for Comcast services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen any problem as such with ARRIS T25 gigabit Internet & Voice Modem since I installed it about two months back. There are two Internet ports, but only one, either one is active at any time - contrary to what I believed initially.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an aging modem. The new ARRIS Surfboard is up and running and so far performs as advertised
I would recommend this to a friend




