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Customer Ratings & Reviews

$233.92

Customer reviews

Rating 4.3 out of 5 stars with 390 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 390 reviews
  • Rated 5 out of 5 stars

    Great all in one modem/router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not buying this sooner! Easy set up, love the guest networks for added security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Replacement for my outdated Motorola unit. Motorola modem wifi router unit sold to Arris

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Great connection quality, performance & setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi to get rid of monthly modem rental for xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, it's a very friendly shop. Thank you for being so kind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    keeping up with my needs.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no loss of signal for the whole house for a few months and pretty easy to set up compared to my previous 7 year old ARRIS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A really good experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nas was my cashier. I was only able to barely afford this modem. I asked if they recycled. He immediately spoke about their recycling program and how I could get a discount. It was incredibly helpful financially.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    G34

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working good so far. Had to call Comcast a couple times to get it set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don’t recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s keep disconnects. Not happy but speed wise it’s good product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New Router/Modem combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On line employee recommended. Very happy with this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/modem combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, working good. Had to replace another Arris surfboard combination that wasn’t even 8 months old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works, better than my old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! Better than my old one, was easy to set up, and has a solid connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product super fast and easy installation and outstanding performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was acting up really bad..Did a lot of research and decided on the arris surfboard router..So glad I did it has been working great..No dropped internet connection since I fired it up...Highly recommend this router modem combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is easy to use. Great product for the money and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy and the internet connection works well across 3 floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard DOCSIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, definetely recommended for Xfinity Broadband connection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    updated

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced outdated modem. so far, so good. took store recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works well does everything I need it to do easy to set up and will save me $15 a month on my bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install it is slim and not bulking in size

    I would recommend this to a friend
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