Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 390 reviews
(390 customer reviews)Rating by feature
- Connection Quality4.4
Rating 4.4 out of 5 stars
- Performance4.4
Rating 4.4 out of 5 stars
- Setup4.3
Rating 4.3 out of 5 stars
Rated 5 out of 5 stars
John M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great and FAST! Very difficult to set up! Had to call Xfinity to come to set up!
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy installation and it works with Spectrum services
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. No problems with Internet freezing like with my old modem/router.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Arris Modem/ Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Connected in no time at all. Nice style and fit on my desk.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy setup and online fast!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and was running within ten minutes of unpacking on Xfinity.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great speeds, easy set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speeds and very easy to set up! My total Tech membership makes it a no-brainer!
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Infrequently used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, it isn’t used daily so it’s difficult to offer a firm opinion as of yet!
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 4 out of 5 stars
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works but sometimes my ISP loses connection to it, not sure if it's the device or my ISP dropping the ball on that.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Really good for multiple devices
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded too this from a knighthawk and i could deffentaly tell the difference in wifi performance!
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Very nice modem/router combo.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, and very easy to set up & manage. The price is reasonable. The purchase went flawless.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 4 out of 5 stars
Good 4 Speed Up to 1G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to upgrade my modem/router to get higher speeds. This was just what I needed & it wasn't to pricey. This particular model is good if you don't need 1Gig speed.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Best for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cable modem had the most features for the price and was plenty robust for our needs. Set up was easy.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
WiFi
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, very good quality high speed no surfing. Just a beautiful equipment.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Router/modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would be a little easier to set up but hubby got very impatient. We called for help and finally got all 3 TV’s and both phones and one of the computers set up.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Very good router/modem combo
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, great range, very fast wifi internet connection. So far no drops. Very amazing
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up, great app for changing settings i definitely recommend
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked right away after I plugged it in and registered it with my Internet. Was up and running in 10 min or less.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter had a work at home emergency and needed a new router asap. No one could accommodate her needs right away except Best Buy. She loves it and Best buy saved her work day.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 5 out of 5 stars
Working perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this device, it is very effective and very easy to install.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
I would recommend this to a friendRated 3 out of 5 stars
Not working with Xfinity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not compatible with Xfinity. Three techs tried to get it to work and 4th concluded not compatible.
This review is from ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
No, I would not recommend this to a friend
