Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$233.92

Customer reviews

Rating 4.3 out of 5 stars with 390 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 390 reviews
  • Rated 5 out of 5 stars

    Arris G 34

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with the phones purchased, have not had the G 34 router long enough to offer a proper opinion of the product. However, since you ask, I can say this; The new router will not recognize my printer. Will have to get help to resolve that issue. As to the below question, would I recommend the item to others ? I don't know yet..... DRB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needed it when old modem stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet modem and router

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Was able to accomidate my 1200mbps internet speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS-SURFboard Modem/Router Combo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it did not work for what I needed, however, if it was compatible, I could see it would have been a perfect fit. Unfortunately my internet provider was difficult to find a compatible part to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surf board cable modem by Arris

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to install I ended having to call Comcast to install the modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy, Don't Rent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Sparklight in Prescott, AZ. Saves the $12.50 monthly wifi rental fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade worthy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth Comcast install. Noticable speed and range boost moving up to WiFi 6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    airis

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good reception throughout entire house. easy to hook up and get started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased to replace my old router. Much faster!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Accident!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, buying this was an accident but a MASSIVELY great one. I had no idea how fast my internet could have been until I bought this. Plus, the range on this extends to the end of my yard. I do have a home on a 1/4 acre. I would recommend it to any workers from home, gamers and multi family homes that share the internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I bought it but I did not need it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but I did not need it, my other one worked just fine. The problem was with the cable coming from the pole to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome customer service!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this but ended up not needing it as the internet company provided a modem with my service. However, I was very pleased with how easy it was to return. Best Buy employees made the chore a breeze. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, works well. It’s compact. No issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to set up using mobile application, if you get stuck you can't go back to previous steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what it supposed to

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good high speed internet through out the house. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Fast speeds with Xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well with my cable internet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem/router works well and definitely upgraded a previous model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful but difficult to set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to improve the range of my internet, however somewhat complicated when it comes to modifying settings such as changing the password. Also seems to have to be reset periodically because of lost internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS SURFboard

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Excellent bandwidth throughout my house (and garage) with no interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Surfboard Great Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Nice looking. I upgraded my internet speed. Amazing.

    I would recommend this to a friend
Sponsored