Customer Ratings & Reviews

I recently increased my internet speed to 500 megabytes and I am able to stream youttube and Paramont+ without any drop outs or buffering. This device is saving me $ 15 a month that I do not have to pay Comcast. An excellent buy.

Very satisfied with this product. Installed in minutes but had to contact provider to finish install. The WiFi 6! Reaches my entire house and no problem with streaming service.

I both this modem/router to upgrade my 7yr old modem/router combo. I see a lot of 1 star reviews. So, I was skeptical. But, setup was easy. The longest part of the setup process was waiting for Xfinity to to activate the new modem. Modem speeds are as advertised, for my internet plan.

Terrible, do not water your money. Same connectivity issues that other people have noted. Stopped working after 1 day because it could not hold a signal.

This is a quality made piece and I would buy again.

Great! I’m not hooked it up yet, so I can’t say much more

Great WiFi connection for the entire house………………..

This appears to be working quite well so far with my internet connection, voice over internet telephone, youtube, netflix, and prime.

Router works great and was very easy to set up. They matched price.

Easy and pretty simple setup. Great Modem. Great coverage. Also pretty fast.

Really good for college dorms and decent sized apartments!

Was hard to set up had to call to get help with setting it up . Needs better instructions

Would be 0 star. Returned it to Best Buy. Cox tech came to my house unable to get the internet to work. Had to reuse old modem/router. MOST IMPORTANT when I activated the product required to use the "surfboard" app for a phone the app requested a credit card to register, NOT OPTIONAL. Said I wasn't charged for anything. Credit card bill showed 2 $34.95 charges from Barbara Tech which was flagged as fraud. I was signed up for service w/o my permission. I called Barbara Tech to remove charges and they did but crecit card company closed my account and issued new card. Will never again buy Arris products!!!!!!! So sneaky!!!

Needed to replace my old combo unit and Best Buy Rep recommended this one.

Arris surfboard g34 has better speed then any other modem i would recommend to my friends

Once I got It up and running everything has been great. Set was a little confusing but the people at Arris were very helpful.

Great product for a great price. It was easy to install too. I wish the password was a bit more difficult though as they only use numbers.

Really increased speed and easy to setup! I can now travel further distance with my computer and still have access to all my sites,

Customer service is exemplary, very professional. Helped me with my order, didn’t have the product so had one shipped to me from another store right to my door

Drop connection constantly. Has an easy set up but not worth it due to poor performance