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$233.92

Customer reviews

Rating 4.3 out of 5 stars with 392 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 392 reviews
  • Rated 5 out of 5 stars

    WiFi & Cable Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option in cutting the cord with rented cable boxes. It’s easy to setup, has a great WiFi range and most importantly fast download and upload speeds. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An Okay Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took a while to figure things out but overall it did what I bought it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and monitor activity. Updating can be done on your phone and not just turn the power off, wait 10 minutes, & turn it back on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a solid system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SURFboard was easy to set up and works well. It's nice to have the modem and router combined.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. Works great and gives the speed needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have associates who have an extensive working knowledge of computers. You get your moneys worth with Best Buy membership plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice moderately priced modem/ router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement for my Nighthawk, the all in one works quite well. Less space taken and less setup needed for extra Ethernet cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unit great. Getting connected a chore.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the yrars we have purchased our Routers and Modems rather than lease from our provider. We purchase a few steps up which means we aren't replacing these as often as the lease items which saves a dollar or 2. What I like is the all in one feature. It saves room on the desk. The item is stylish. The challenge with having your own items is the hours, and yes I do mean hours it takes to get the internet provider an the manufacturer to synch the item. It did take the better part of 2 days of phone calls to get this sucker up and running. If not for that I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended for its speed I give it a score 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router. Fantastic coverage.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great technical support! Works great and doesn’t drop out. I used technical support because it failed a software update and they forced it remotely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WiFi router modem combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. However still has lack of speed and data support. Overall all happy with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous rougher I had was to slow and couldn’t keep up with the amount of gaming I do but with this one it’s able to keep up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Sparklight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup. One of the few easy options if you have Sparklight Internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and work great would recommend buying this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this Arris Surfboard for a little over a month now. It has worked fine after the initial setup. If you are a Cox customer wanting to purchase this item, just know that you will have to call a Cox rep to complete the setup. This is not plug and play for Cox customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition and after installation it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy app works awesome and so far its working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install. It did act like the instructions said. Overall, less than 1/2 hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic modem/router combo, and the price was reasonable. I had to download the app to install, but has worked well since.

    I would recommend this to a friend
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