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Customer Ratings & Reviews

$233.92

Customer reviews

Rating 4.3 out of 5 stars with 391 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 391 reviews
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic modem/router combo, and the price was reasonable. I had to download the app to install, but has worked well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Connection quality and range is good. Excellent performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as expected, support great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great and is what was recommended by our ISP. We did end up not needing it though as our old modem/router started working again. However, we did set it up and support walked us through the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good, easy setup. everything connected flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and blends in well. I am very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Multi-level homes beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working ok but signal strength too weak for my basement & not sure about 2nd floor….going to get some sort of antenna type thing which was not necessary with our previous Arris modem/router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router price i could find for tbis router. A d it works great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a Very Good Router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi router piece of this unit seems to hang up (drop connectivity) at least twice a week. Sometimes it comes right back on its own, other times I have to reboot it. I had the same issues with another ARRIS modem/wifi router (SBG8300) (purchased from Amazon). I never had connectivity issues when I used a separate Motorola cable modem and Linksys wifi router.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Modem and WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xfinity Gigabit internet . Awesome WiFi speed and reliabilty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rooter modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed easy installation and has app for control your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know much about modems but it eirks as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router this is the one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new Modem/Router this one works great. Get one like this today. Super fast speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem/Router Is Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best money I have ever spent!!! I really am impressed with the Arris Modem/Router. Both my laptop and TV work better than before I got it. My older router would record TV programs and have breaks in the playback, but not with this one. The sales person said it was good - and he was so right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is better store to buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product is better and faster essentially to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem routers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working unit. Lots of power and handles higher mbs up to 1000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and was easy to set up. Very good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well downstairs but the upstairs still gets sluggish slow down. I am not sure if it is the company or the new router since both were upgraded. All and all it seems to work really good for the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good router, has some kinks. wasn’t hard to work out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup, works perfectly and it’s MINE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to return the two Xfinity TV boxes and router I’d been renting for years and had most certainly paid for a million times over. XFINITY’s last price increase included an increase on all that old equipment - that was persuasive enough for me. Wish I’d known about this option sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad UI Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the modem was a good price and it worked well, the app UI was not the best but after setup it did exactly what I expected.

    I would recommend this to a friend
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