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Customer Ratings & Reviews

$233.92

Customer reviews

Rating 4.3 out of 5 stars with 390 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

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84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 390 reviews
  • Rated 5 out of 5 stars

    Arris modem, good addition to Orbi mesh router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and with Orbi mesh system has greatly increased download speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a pain to set up initially but after that it's worked flawlessly. Good choice for Xfinity gigabit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard modem/router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are satisfied with this purchase. We’re getting good coverage and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what we wanted. It is doing a great job for what it was designed for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wi-Fi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful it works perfect. We haven’t had one problem with us since we hooked it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and compatible with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up with Xfinity was easy, then setting up the network with the Surfboard app was smooth. You can set up 2 bands (2.4 and 5) or merge the frequencies for a single band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard Arris

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. 2 in 1 with Wifi 6. Can monitor devices on your network via the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speed and Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surpassed my expectations, really great performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible with Comcast wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Comcast customer. I had to replace my modem and this was recommended. This works perfectly with my internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aris G34

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , works as advertised. WiFi never drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously would rent a modem/router from xfinity but when i moved in with my gf it just wasnt practical anymore. This provides pretty good wifi on a cheap budget. Would definitely recommend. I even game on it with no issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really fast, connection is very secure. Boots also very fast. So far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got working it works great the price wasn't bad iam not tech savy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up even for a relatively novice at this stuff. It works good and is better than paying Xfinity $15/mth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great using Comcast/Xfinity internet in my 2 story 1,700 sq ft home. No longer $15/month modem charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster than my old router and more efficient with far fewer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works really well. I do need to get a WiFi extender to cover more area because we want most of our yard to be covered too but otherwise it is a great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and reliably fast wifi using this router modem combo! I appreciate the ease of setup and rarely if ever experience disruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris modem router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem router combo. It is working good, seems to be very stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it is suppose to do. Had to update my router because the old one could not handle the increase speed

    I would recommend this to a friend
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