Customer Ratings & Reviews

So the upstream QAM which will mean nothing to a lot of people needs to be at a certain power level like 45 to 60. Most cable companies. It seems like run at 35 to 40. You will constantly lose connection. Your ISP will ignore you Arris doesn't have a good answer for you this is a bad product and false advertisement

I was sold two different modems, both I had to return due to Non compatibility of what I needed, even though I explained it needed to be compatible with Cox and with Tel Line. ( Land Line) The two didn't have a port for a land line. ;( I heard the brand is really good, but make sure you get what you need.

Really a good product for today’s need. We really enjoyed it

Great product, no issues. Also was able to price match on chat to Amazon and pick up in store same day!

So far, so good. However, the box says it's Wi-Fi6, but on the computer screen it says it's Wi-Fi5. Not sure what that's all about. Still better than renting a modem/router.

Works great for my needs. Internet surfing and streaming YouTube TV. Very satisfied with this purchase.

Once I got it up and running this router /modem works awesome. runs all my devices with no problems

Buying this router modem saves me $15 a month on my Internet/cable bill. Love seeing the lower bill

great item, fast set up and quick service, I would recommend it

Setup is longer then I thought. Call ISP, easy setup on their end. Noticed I was getting slower WiFi internet speed then our previous router (DOCSIS 3.0), I became concerned. Wired speed 874 Mbsp and wireless 11.9 Mbsp and only one room away from the router. Had to wait 2 hours for Arris customer service center to open (11am central time). The reviews for the Surfboard app are true, it bad. The waittime was quick, the agent did her best to rectify the problems, but more issues were created. By the end of the call and numerous tries to connect the G34, I had no WI-FI connectivity to our home. Packed the G34 back up and reconnected my old Netgear Blackhawk.

Used it for a few months and worked great. Then it just kept disconnecting and was super inconsistent. Ended up going with separate modem and router

Very helpful associate, prices are very competitive and often better than Amazon.

Awesome router, switched from internet providers boxes. WiFi signal is amazing & the WiFi 6 is must have.

Xfinity makes it extremely easy to set up. Great wireless availability upstairs and fown

The Arris Surboard G34 I received was Garbage. I purchased it as a New unit. However, I may have been sent a Refurbished one or completely Defective. I just setup with my ISP yesterday. By nighttime the Surboard G34 no longer worked. No lights, No Power, just dead. Plugged into different outlet with lamp that works just to confirm it wasnt an outlet issue and still Nothing. Very expensive piece of garbage. Do Not Recommend

I got this from best buy ,great prices ,great sale love this store i get all my electronic from best buy

For the internet, it's fine but it will not connect to my sleep number bed or my amazon dot.

Works wonderfully fixed all of our connectivity issue with the providers box

Easy to setup-I am getting a very strong signal- overall very good so far.

Easy to install, provides a strong connection for home and home office use.