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Customer Ratings & Reviews

$256.05

Customer reviews

Rating 4.3 out of 5 stars with 400 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 400 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well downstairs but the upstairs still gets sluggish slow down. I am not sure if it is the company or the new router since both were upgraded. All and all it seems to work really good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Modem routers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working unit. Lots of power and handles higher mbs up to 1000

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is better store to buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product is better and faster essentially to use

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Easy setup and speeds are faster

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for several months now and am very happy with connectioning to the internet. I am a Xfinity customer and had no issues setting up. Very easy and i like the model design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Bad UI Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the modem was a good price and it worked well, the app UI was not the best but after setup it did exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded WIFI Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is better than the last one, This one is much faster and no buffering and I love that. So yea Its a must buy if you want to own your own router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nixe working modem, can't even tell the difference from the modem I had from my internet provider and for a very affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good price. Easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Cheaper than comparable products by other manufacturers. No complaints so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    arris away

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good modem had issuses with internet company so i sw

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overdue for upgrade compatible with Comcast internet. Love that it's modem and router combo. Easy to set up and the price was reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    A modem you can use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Arris G34 to replace my more expensive Motorola modem (junk). It is much faster, more reliable, and it restarts itself. Easy but very limited modem setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    decent router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good router, has some kinks. wasn’t hard to work out

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this item it seems to be working fine however sometimes we seem to loose the connection. We are not sure if the issue is the modem or wifi supplier. I would purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and nice experience with the customer service. Much appreciated and happy with their service & product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Arris surfboard g34

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, app easy to understand. I bought it because it was supposed to be compatible eigh my xfinity 1000 mbps download and 300 mbps upload. But come to find out 2 weeks after exchange was over its not compatible with my isp the upload at its highest is about 50 mbps. Other than that, great for normal use wifi, and ethernet plug. Not recommend for xfinity. Good product thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Cox router with this Arris and it was easy to set up and has worked flawlessly. I like that it has the 2.4 and 5GHz Bands since my security cameras are 2.4 and my music streamer uses the 5GHz. I highly recommend this router.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stop renting and upgrade with better mbps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great with wifi and provides closer speeds to what i pay for compared to comcast moden was rented for 8 years at 16 bucks a month so its well worth it to own ypur own. Plus with total tech protection you have no worries. If your on the fence the set up is simple only a power cord and a coaxial cable and comcast will activate with about 15 minutes of your time. Thabk me later

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Connected to everything immediately!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speeds like lightning!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a new desktop, our speed is improved greatly and all of our connected devices are working optimally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice product used it for a long time and works great

    I would recommend this to a friend
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