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$256.05

Customer reviews

Rating 4.3 out of 5 stars with 400 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 400 reviews
  • Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Powerful, future proof, stable, and the setup and management of setting is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great in apartment life- 1800sq ft place centrally located. multiple devices with no lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great weefee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with a strong, fast connection to all of my devices. The app is user friendly, all in all it's a solid wifi router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I do not understand the title need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's treating me well. Easy to set up and use. Pretty good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ARRIS modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old ARRIS modem/router, and this one more than fit the bill. It's a great modem/router that easily handles my upgraded higher internet speed at home. WiFi works perfectly. It was very easy to set up, but had to call both ARRIS and Xfinity to get it registered and working with my internet. My newest work laptop doesn't even have a slot for a cable connection (have to use WiFi), but the router can handle up to 4 wire connections if you need that.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Powerful but difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed to improve the range of my internet, however somewhat complicated when it comes to modifying settings such as changing the password. Also seems to have to be reset periodically because of lost internet connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced poor performer with ARISS Surfboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Interaction with tech support was excellent. Performance vs. our ISP-provided cable modem/WiFi router is like night and day. BB provided this device at a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works great . No issues at all. Worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great value and price and safety. pretty much the same as netgear with better price and look.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    arris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was pretty easy. What I don't like is that we get kicked off the wifi a lot and takes a long time to reconnect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Not for Non-Smartphone Users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the setup was generally simple, the fact that my in-laws do not have a smart phone made this terribly convoluted. It resulted in setting up the modem as myself and then go through several adminstration changes to get the account back in their name. Speed, etc, are all acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem and router works amazing with isp provider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and sped up our internet a lot. This is the best bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem was very easy to install and works well. I had not realized how poor the quality of my phone conversations were until after I installed this. I have no phone service without wifi where I live. People began to comment about how clear the sound was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS Surfboard Modem Wifi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and change passwords for the 2.4G versus 5G service. It meets my needs for wifi/internet/streaming services. The sales associate at the Martinsburg Best Buy was knowledgeable and helped identify a router to match my requirements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Brian

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I would totally recommend this unit! Works great easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased. Runs as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 4 months. Pleased. I updated from a 10 year old model. Just keeping up with newer tech. Easy setup. Runs as expected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow speed due to optimum end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and optimum setup is easy but the speed is a lit slow in comparison with gateway 6. internet plan is 300 mbp here. but no complaint since

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product it was just what I needed. No more lag and great for streaming

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install for someone who has no knowledge nor cares to have knowledge in the techno world. You do have to have your service company out to sync it. Has a very strong range in my 1942 brick home, which my last modem router did not have as strong of an output.

    I would recommend this to a friend
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