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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

$256.05

Customer reviews

Rating 4.3 out of 5 stars with 395 reviews

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Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 395 reviews
  • Rated 5 out of 5 stars

    Good Routes for The Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love Arris Products and this one is no different. It stay connected all the time. Only thing i dont like is the App is Awful. Hopefully Arris will upgrade the App. But no issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The only stable thing in my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this puppy it’s spectrum for ,moths with no prob

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB associate suggested this unit to work with our WOW connection. After connecting we’ve had better speed results & connections Thanks BB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    router/moden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination router/modem is so convenient and works great. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More worth than the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! More useful and get back our money worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming modem/router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem/ router combo. Had to recently upgrade because my previous one was 5 year old and this one has exceeded all expectations. Great for gaming. Well above 400mbps which works perfect for my apartment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement and start up was easy. The range is also much improved. Thankss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and wide reach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not good at setting electronics up up this was a breeze. Wi-Fi is available in every room. Streaming is easy, without slow downs.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited range. States 2500 square feet, but it was more around 1500-1800. The unit I received also overheated and had to be returned. I went back to Netgear after returning this item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Started off well, but issues in 2 months!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old motorola died one day, so we need a router/modem in a hurry. Got this as i thought it would serve our household, and my remote working spouse. Worked great for a month, but now having lag issues on zoom calls, the 2g band drops out, and wifi lag at the back of our small 1100 sqft house. Outside of return window. So gotta dump it and get something else. Really bummed at this product!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up and long range. small device and easily hidden

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris modem, good addition to Orbi mesh router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy and with Orbi mesh system has greatly increased download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed an update.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of a pain to set up initially but after that it's worked flawlessly. Good choice for Xfinity gigabit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and compatible with Xfinity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up with Xfinity was easy, then setting up the network with the Surfboard app was smooth. You can set up 2 bands (2.4 and 5) or merge the frequencies for a single band.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris surfboard modem/router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are satisfied with this purchase. We’re getting good coverage and it was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great in our home. it was very easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router/modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what we wanted. It is doing a great job for what it was designed for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wi-Fi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s wonderful it works perfect. We haven’t had one problem with us since we hooked it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been pretty solid with no issues and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surfboard Arris

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. 2 in 1 with Wifi 6. Can monitor devices on your network via the app.

    I would recommend this to a friend
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