Main Content

Customer Ratings & Reviews

$258.33

Customer reviews

Rating 4.3 out of 5 stars with 395 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 395 reviews
  • Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was very easy and the internet connection works well across 3 floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was acting up really bad..Did a lot of research and decided on the arris surfboard router..So glad I did it has been working great..No dropped internet connection since I fired it up...Highly recommend this router modem combo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Arris Surfboard DOCSIS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, definetely recommended for Xfinity Broadband connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product works well does everything I need it to do easy to set up and will save me $15 a month on my bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install it is slim and not bulking in size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    John M

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great and FAST! Very difficult to set up! Had to call Xfinity to come to set up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    updated

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced outdated modem. so far, so good. took store recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems with Internet freezing like with my old modem/router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Modem/ Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Connected in no time at all. Nice style and fit on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and online fast!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and was running within ten minutes of unpacking on Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Infrequently used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it isn’t used daily so it’s difficult to offer a firm opinion as of yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speeds, easy set up!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speeds and very easy to set up! My total Tech membership makes it a no-brainer!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but sometimes my ISP loses connection to it, not sure if it's the device or my ISP dropping the ball on that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and it works with Spectrum services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice modem/router combo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, and very easy to set up & manage. The price is reasonable. The purchase went flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good 4 Speed Up to 1G

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to upgrade my modem/router to get higher speeds. This was just what I needed & it wasn't to pricey. This particular model is good if you don't need 1Gig speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    WiFi

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good quality high speed no surfing. Just a beautiful equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good router/modem combo

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, great range, very fast wifi internet connection. So far no drops. Very amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good for multiple devices

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded too this from a knighthawk and i could deffentaly tell the difference in wifi performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem had the most features for the price and was plenty robust for our needs. Set up was easy.

    I would recommend this to a friend
Sponsored